Dec15 530 pm my car broke down in Kroger on Paxton Ave Oakley,Cincinnati oh walked to oreilys on…read moreridge Rd they were closed wouldn't open door so my girlfriend go to door they open it let her in to return item but not but the part I needed so had leave car were it broke down. So here it is the 16 the 630 pm walked to oreilys closed again it's posted there open til 8 pm and that was updated by the store a week ago so now I have to go to a different parts store that agreed to give me a even lower price cause of my issue ridge store is no good it's prob one that gets the least sales I would assume I'll see what corporate has to say tomorrow morning I already left them message

Walking into an auto parts store in NOT my idea of fun. Sorry, but I'm just not that girl…read more Christopher at O'Reilly Auto Parts made this visit soooo much more comfortable than I ever imagined this being. I was having a headlamp replaced down the street from this store and needed to go pick it up. I didn't know exactly what I needed (and I'm sure it was written all over my face) and he stepped right up to help me find exactly what I needed. He looked it up in the computer, called Midas to make sure I was getting the right thing, and even went and got it off the shelf for me! I couldn't have asked for better service. The store itself is a little worse for wear. The floors could use a good mopping, but I'm totally willing to overlook that because the service is great.

Professionals. Same location since 1985. Best prices in area You will not be dissappintedread more

This place is hidden in a strip mall been there a couple times guys that work there are great and…read morehave good knowledge about car parts helped find an alternator for my truck did the research and got me my part. Can say enough about this place very very helpful

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Mr. Dale was excellent! He was kind and patient and installed a light in my car for me--even in the…read morerain. I don't leave yelp reviews--but he was so helpful that he and Auto Zone deserve this 5 star rating!

Outstanding customer service. Timothy helped me find the right bulb for my make and model, checked…read moremy car to make sure that i didn't have any other bulbs out, and helped me replace the bulb. All the staff were warm, friendly, and very helpful.

I've bought parts from U-Pull-&-Pay for years. They used to be the best place for used parts but…read morethe new ownership has ruined it. They made changes that only make everything harder for their customers. Couple examples... In the past, if you had a return, you could get that put onto a U-Pull-&-Pay card, like a gift card. You could then use the card to buy parts or for your entry fee. No more. Now they give you a paper receipt which you need to hang on to, and you can no longer use that receipt for your entry fee. As a customer it feels like UPAP knows we're likely to lose or destroy the receipt, so it's all about making money. Customer service, not so much. The other thing is they absolutely refuse to spend $100 on tire removal tools. I was there today and they don't even have a bead breaker anymore (I guess it wore out or it got broken). Now they have what's basically scrap metal that they expect me to remove tires with. So today I spent two hours searching for and removing wheels/tires, only to give up when I couldn't get the tires off the wheels. So I got dirty and beat up, and UPAP lost $50. So congratulations UPAP, or whatever international corporation owns it now. You know nothing about scrapping cars, and you lost a loyal customer.

Horrible customer service. Completely horrible and I'm disappointed. They screamed and harassed me…read morethe whole time. I ended up just packing my tools up and left. It was pouring rain, so I was standing in the parking lot trying to take my coat off (it is closed at this time) they came out and started screaming at me that I had to leave, that they were closed. I was only in the parking lot, trying to remove my coat before getting in the car. Place is awful.