The parking and shuttles are major bummer but once you on the trails, the experience is much…read morebetter. The lifts move quickly for the amount of people. The mountains and trails have plenty of options. Stay away from weekends or holidays for the best time.

This was my first time at Sunday River. I looked online before I went and the website said for…read moremilitary discount you had to purchase tickets at the place. So when I arrived I explained to the gentleman that I have never been skiing before and wanted to know about taking lessons, renting gear, as well as applying a military discount. Since I have never been skiiing I assumed these were the main things to do. He told me he had nothing to do with the lessons and I would have to go talk to the school, and as far as gear I would go talk to the rental place. He then proceeded to sell me ski lift tickets for each day I would be there. Mind you, knowing I have never skied before, he still chose to sell me the higher priced tickets for "all access lifts." Something I had no idea was even a thing and didn't find this out until later that day. I then proceed to the ski rental place, which was right around the corner from "Guest Services." I picked up gear for a day and a half and then proceeded to the school where they give lessons. Come to find out, if you take a lesson the school provides you with gear and a beginner ski lift pass. I signed up for their next available class which was the following morning. Then, the school said I should talk to "guest services" to see if I could switch my lift pass for the next day since the school was already giving me one. I went to "guest services" to inquire about changing the lift passes that I was sold. The woman at guest services said she could refund me as a credit or switch it to a different day. That's when I found out that I in fact had been sold the "all access" lift passes which apparently is more expensive than if I had bought a beginner pass. When I asked her why the gentleman who sold me the lift tickets didn't explain there was a difference in the lift passes nor say anything about the school possibly providing a lift pass and gear she said it wasn't their job to explain everything. She also stated if she had to explain things like that to customers then the line would be out of the door. So, even though I walked into the first building at the ski resort and went up to the desk that said "Guest Services" that still meant that I needed to get that information somewhere else? For the amount of money this place makes off of everyone that walks in those doors, the last thing they should be doing is not providing customer service when it is needed. Needless to say I didn't need the "all access" lift pass after I took a first time beginner lesson, with the gear I rented and made it on the beginner ski lift 2 times. This has really left a bad impression on me and the friends I attended with. They do have an area to keep your shoes and anything you'd like to not take with you on the snow. It is not locked up so I would keep anything of value in there. Overall, the employees handling the rental gear were all very friendly and patient. The women at the school seemed confused when I showed up with my own gear. I took a first time adult lesson with the school. The lesson was with me and 3 others with an instructor learning the basics. Since I was able to catch on fairly quick I was told to continue practicing going down the small hill by myself. I was fine doing so but after about 45mins of me doing this by myself I started questioning why I was paying for a lesson. I checked in with the instructor and she was finally able to take me on the ski lift and down the mountain. And then of course the lesson was over. In hindsight, I should have taken a private lesson and hopefully would have gotten my moneys worth. This place is pretty kid friendly. They could use more equipment stands as there were quite a few people laying their gear anywhere they could find someplace to put it. I don't plan on going back, I'd rather take my money to Loon where everyone is friendly.

What a lovely addition to Bethel. Spa pool wasn't open yet, but rumor is sometime in September…read more Inside restaurant was lovely and the outside gardens beautifully kept. Dinner was so yummy, blackened salmon, chicken Marsala and Mushroom ravioli were enjoyed. Only one minor detail, Caesar salad was served with what looked like sardines Dogs enjoyed the doggie bag .

An impeccable stay! My husband and I spent a Saturday Evening at Grace Note since we were in…read moretown for party with friends. All we can say is WOW. We stayed in Room#5. The entire property is beautifully decorated and the amenities are lovely. Our room had a wonderful sitting area, gas fireplace and giant king size bed that provided one of the best nights' sleep I have had in a hotel. The innkeeper is so lovely, friendly and ensured our stay was exceptional. The thing we loved the most about our stay were the details. The well appointed bathroom and the coffee bar were both notable additions which made our stay more enjoyable. The breakfast in the morning was delicious, featuring a mushroom and prosciutto frittata that was next level spectacular. Next time, we will enjoy dinner at the restaurant since it appeared to be a local favorite. Did I mention the adorable dog that oversees the inn. The sweetest! Grace Note, we will be back. The Parkers

Not good. The place is severely understaffed. There was no provision for guests getting into the…read morerestaurant, so without reservations (at the restaurant at our own hotel - why didn't staff tell us this when we booked) we were left on our own to find food in town. Not fun when every place is jam-packed and it's five degrees out. The in-house restaurant won't even do takeout, so forget getting a pizza in your room. Winter amenities - the pool (closed), s'mores, sleigh rides - there wasn't a word about them. So the hotel is advertising features that clearly don't exist, or at least communicating very poorly about their availability. The staff are overwhelmed. They are so busy trying to keep the place afloat that they don't have time to solve problems. There was no manager on premises the entire weekend we were there. We didn't need one, but there was a family there who'd just arrived at their Bethel Inn time share, only to find that the place the had partial ownership of was occupied. Again, no manager, no solution, ruined vacation for that family. That's right. This isn't a place that is simply poorly organized. They are in such dire straights that they actually RUIN vacations. Here's a clue as to why. Just look at the help wanted ads. Sunday River hotel jobs generally pay several dollars more per hour and include ski benefits, health care, and even housing. For example, an $18/hr hotel maintenace tech job at Bethel with no benefits pays $24/hr at Sunday River. Even a bellman at Sunday River's hotel makes $22/hr, also gets tips, free skiing, and subsidized housing. The Bethel Inn was bought by a large hotel chain a few years back. The chain owns a lot of Holiday Inn Express and Fairfield Inn locations, in addition to "luxury" destinations. It seems pretty clear that the owners have yet to decide which they want the Bethel to be.

We came for the Thanksgiving buffet as we have for many years and were SO disappointed. The staff…read moreworking were all very nice and helpful, but it was obvious that the whole operation was very understaffed. Our server Sierra was very nice and helpful. But what was most disappointing was the lack of variety on the buffet. We have been here for many Thanksgiving Buffets and this one was so stripped down of past offerings it was sad. NO steamship round of beef carving station. NO pecan pie. NO smoked scallops. NO creamed spinach. It was as if new Bethel Inn owners Giri Hotel Management group decided to see how profitable they could make it for one year at $59 a head--- and to hell with people who decided they'd never come back again. Sad, and we won't be back.

We had an unexpected stop over and decided to stay here. Devon was so accommodating and friendly…read more We were traveling with 2 small kids, she was great! The breakfast was delicious and the rooms are spacious and clean. Highly recommend. The pictures we looked at before booking are old. It's been updated.

Exterior of property is in need of upkeep. No one greeted us at front desk. Had to call the front…read moredesk from mobile phone and no one answered. We could hear someone talking but no one in sight. More than 5 minutes passed before Lisa entered with no apology, no greeting really. I don't think the room had heat. It was in the high 50's outside so I would hate to be there when it was colder. Was told by Lisa that at breakfast they would make whatever we desired. When I asked for an omelet, I was sternly told "No. we're not making omelets today". We were offered eggs, bacon, sausage and French toast. Food was good but not what I normally find at B&B's. Would not return.

The Grand Summit is not so grand. It was and still is an unsafe place to stay. The rains came…read morewashing the only road to allow staff, guest, ambulances, and firetrucks to pass. Three days trapped in a tiny studio was too much. Even though most of the rooms were empty, they wouldn't upgrade us to something a little bit bigger leaving us in a lonely, negative, dark, and cramped space, which increased stress and anxiety. The temporary bridge will not handle the weight of a firetruck, ambulance or any vehicle of considerable weight. The staff that were confined with us for the 3 days were incredibly helpful and informative about the bridge/road that washed away being needed for repair for a very long time. Keep your family safe and away from the Grand Summit and Sunday River.

Horrible service ran out of hot chocolate and they couldn't refill it they also didn't put on they…read moreCeltics and they gave me beef the front desk very unkind very disappointed they should do better

Such an awesome weekend at Sunday River thanks to Heidi James and Slopeside Condo Rentals on trails…read moreof Sunday River Ski Resort, Maine. Fresh powder and 39 trails to enjoy from our ski in/ski out condo at Fall Line. The unit was comfy, clean and super convenient. A great value for our family, too. Highly recommend. -- at Slopeside Condo Rentals on trails of Sunday River Ski Resort, Maine.

From the owner: Slopeside condo rentals at Sunday River Ski Area. Sleep 6 units , fully equipped kitchens for your…read morefamily vacation.

We stayed at the Air BnB for our wedding weekend this weekend and many of our guests were staying…read moreat the inn. The big house is amazing and perfect for being with your family friends!! The inn rooms were also very nice! They were so helpful and accommodating making our weekend perfect!!

Enjoyed our stay one night here (we were in the old I renovated part). Everything was clean, good…read moreWiFi connection, and my son loved the bunk bed. The owner was out of town for a wedding so we never got to see the inside of the main house, and the check in/out process was different. Would like to come back the renovated section next time. Nice location close to the town.

AMAZING views! Warm & cozy home with adventure trails for miles. Everything you need to have a…read moregreat getaway! Highly recommend. We will be back for sure!

I spent several days here with my family. We had so much fun on our snowmobiles riding directly…read morefrom the trail entrance. It was so convenient to just unload our rides for the entire stay. There are hundreds of miles of accessible trails from this property. The old farmhouse is really comfy and newly restored. All the comforts of home with mother nature right outside the door. We really enjoyed sitting in the many windows and watching mother nature go by. We saw so many different animals. The beds were very comfy and we had everything we needed to cook our own meals. There is a great grocery store in downtown Bethel plus a handful of good restaurants in the area. At the end of the street is a boat launch to the Androscoggin River so I'm going back in the spring to put my kayak in. I thought the price for this farmhouse was a really great deal especially considering we didn't have to go anywhere once we got unloaded and situated. The kids enjoyed hiking the trails and playing in the snow. There is a really large field where the kids could play very far from the road. And the old barn is a hoot! We were amazed to discover that all of the structures were built from hand-cut wood that was lumbered there on the property. If you are looking for an escape from the city then this is the place. I highly recommend it and I will be back!

Great selection of hiking equipment including top line Osprey backpacks and hiking shoes and hiking…read morepoles. Glad we stopped so we could swap out bad equipment

Nice store - big old black dog usually greets customers. Good selection of sports gear - snow shoe…read morerentals, etc. Great gloves, slippers, and boots. Sales in the back room. Maps, hiking gear. Lot of stuff to check out - occasional tent sales. Worth checking out.