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Grace Note Inn & Spa

5.0 (4 reviews)

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Sunday River Ski Resort

Sunday River Ski Resort

3.4(138 reviews)
4.6 mi

The parking and shuttles are major bummer but once you on the trails, the experience is much…read morebetter. The lifts move quickly for the amount of people. The mountains and trails have plenty of options. Stay away from weekends or holidays for the best time.

This was my first time at Sunday River. I looked online before I went and the website said for…read moremilitary discount you had to purchase tickets at the place. So when I arrived I explained to the gentleman that I have never been skiing before and wanted to know about taking lessons, renting gear, as well as applying a military discount. Since I have never been skiiing I assumed these were the main things to do. He told me he had nothing to do with the lessons and I would have to go talk to the school, and as far as gear I would go talk to the rental place. He then proceeded to sell me ski lift tickets for each day I would be there. Mind you, knowing I have never skied before, he still chose to sell me the higher priced tickets for "all access lifts." Something I had no idea was even a thing and didn't find this out until later that day. I then proceed to the ski rental place, which was right around the corner from "Guest Services." I picked up gear for a day and a half and then proceeded to the school where they give lessons. Come to find out, if you take a lesson the school provides you with gear and a beginner ski lift pass. I signed up for their next available class which was the following morning. Then, the school said I should talk to "guest services" to see if I could switch my lift pass for the next day since the school was already giving me one. I went to "guest services" to inquire about changing the lift passes that I was sold. The woman at guest services said she could refund me as a credit or switch it to a different day. That's when I found out that I in fact had been sold the "all access" lift passes which apparently is more expensive than if I had bought a beginner pass. When I asked her why the gentleman who sold me the lift tickets didn't explain there was a difference in the lift passes nor say anything about the school possibly providing a lift pass and gear she said it wasn't their job to explain everything. She also stated if she had to explain things like that to customers then the line would be out of the door. So, even though I walked into the first building at the ski resort and went up to the desk that said "Guest Services" that still meant that I needed to get that information somewhere else? For the amount of money this place makes off of everyone that walks in those doors, the last thing they should be doing is not providing customer service when it is needed. Needless to say I didn't need the "all access" lift pass after I took a first time beginner lesson, with the gear I rented and made it on the beginner ski lift 2 times. This has really left a bad impression on me and the friends I attended with. They do have an area to keep your shoes and anything you'd like to not take with you on the snow. It is not locked up so I would keep anything of value in there. Overall, the employees handling the rental gear were all very friendly and patient. The women at the school seemed confused when I showed up with my own gear. I took a first time adult lesson with the school. The lesson was with me and 3 others with an instructor learning the basics. Since I was able to catch on fairly quick I was told to continue practicing going down the small hill by myself. I was fine doing so but after about 45mins of me doing this by myself I started questioning why I was paying for a lesson. I checked in with the instructor and she was finally able to take me on the ski lift and down the mountain. And then of course the lesson was over. In hindsight, I should have taken a private lesson and hopefully would have gotten my moneys worth. This place is pretty kid friendly. They could use more equipment stands as there were quite a few people laying their gear anywhere they could find someplace to put it. I don't plan on going back, I'd rather take my money to Loon where everyone is friendly.

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Sunday River Ski Resort
Sunday River Ski Resort
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Grace Note Inn & Spa - bedbreakfast - Updated May 2026

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