Our new hardwood install just ended and it was nothing short of a great experience! We were torn in…read morethe beginning on what we were going to do - have a company install them or buy the hardwood out right and hire our own contractor to install. In the end, we decided to have Carpet One install and it was the best decision. We did 2 entire floors in our house and they got it done in 5 days and did an amazing job. They communicated, were friendly and very timely each day. The quality of wood is amazing- we were looking for something that would last a lifetime and they have just that. It truly is a great investment for our new home!

I have always been treated well. I just dropped in to see what I can find for my next small…read moreproject. alway fun.

Just went for my first time Wednesday. Always love Habitat restores. The inventory isn't huge but I…read morefound something I needed.

Great Experience, professional, quick, looks amazing! I was just planning to re-carpet the basement…read morebut that only lasted three days before I had them come back out and continue to re-carpet the rest of the house! So it turned out to be a bigger job than expected but the results were worth it! Highly recommend Modern Flooring!

Had an excellent experience with this company- they installed new carpet in my finished basement…read moreand it was quick, professional and looks great!! The owner was very involved and helpful. They have a big showroom with the full rolls of carpet to choose from, instead of just small swatches. Just told my neighbor to use them for new carpet in her house.

I purchased over $7000 in floor and shower tile from Central Tile. Their representative came to my…read morehome and measured for the amount of tile that would be needed for the project. She measured incorrectly and we had a huge amount of tile that was not needed. When I tried to return the tile, they refused to take any back and would not refund any money. I contacted the owner of the business and played phone tag. It was obvious he had no real interest in resolving this issue. The customer service rep. (Heather) who assisted with this project was less than helpful after their tile overage mistake. I was also informed when purchasing the tile that they had installers who could do the work. That was not the case either. I would not use this business again and hope this review is helpful when you are in the market for tile.

Beautiful, quality products with knowledgable and creative staff. They can transform your rooms and…read morehelp you achieve a home to be proud to own.

*Avoid this business* I'm saying this to help you avoid the…read moreissues, stress and poor workmanship done on our counters. Issues include: messing up the counters during cutting three times and telling us to pick a new countertop or get a refund. Poor install job. Poor cutout for the sink install. Dust and material left at the job site. Very poor caulking job. One big issue I had was the backsplash. At first we said we wanted one but changed our minds and told them. We even emailed them and told them we didn't want one. When they measured for the countertops, they told me the contractor said we wanted the backsplash. NOT true at all! The contractor is my brother and he said the only thing he said to them was "hi". Seems as if they are trying to sell you more but do less work. Fingers are crossed nothing happens to the counters, because I would hate to deal with Granite Works again.

I will never deal with this business again. My countertop install was never complete in my opinion,…read more There was no calk to keep the seal tight, they solution was do it yourself, they never clean up the debris, screws and wood chips were left poor service.

I submitted a one sentence question via their website, complete with all my contact information…read more They did not offer me the courtesy of a response. A business that can't handle the smallest of details, can not be entrusted with larger tasks. Needless to say, I will not be pursuing any further business with them. Other area dealers offer a superior customer experience.

This is the second time we used them for carpet, the first was our stairs going up to the second…read morefloor and the entire second floor and the second the stairs going down to the basement and a good portion of the basement. They are great to work with, very kind and their installers were great both times. Would recommend to anyone looking for carpet.

We're continuing to upgrade our kitchen, and a friend recommended the Virginia Tile Company. Their…read moreexpanding business features a large new showroom with a wide variety of options. We could take samples home, which helped us make our decision with input from a contractor. The work should be completed this week, bringing our kitchen renovations another step closer to completion. More photos will be shared soon!

Beautiful showroom, great selection of tile and very helpful and talented design consultants! The…read morebest wholesale tile company in the industry!

i went to purchase large format tiles for my bathroom shower and when checking out was asked if i…read morewanted them shipped to my house and i said yes. i was then charged 100 for delivery. this was my first time here btw. when i left i figured we were all set but then i get a call from the sales guy asking if i wanted them delivered to my home and if so he was going to have to get a quote from a carrier. i told him he charged me 100 already for delivery. i was then informed that was a delivery charge to get it from their warehouse states away to their store and that to deliver to my home which is only 2 hrs from the store it would be another 450 dollars and on top of that i would need to unload them myself from the delivery truck. if i had known ahead of time i would not have done business with them. i wrote their corp office and got no response so they just lost business because i have 4 other large projects to be done. Never do business with them again. Trash company.

I had an excellent experience walking into The Tile Shop…read more I did a bit of research beforehand looking online as to what I thought I would like and wanted to be sure by seeing some of my likings in person. Amanda did a great job at pointing me in the right direction, dealing with my lack of knowledge as well as offering a lot of great options and ideas to think about too! The store is very large and from what I can tell set up in different departments. It is nice to get someone to tag along with you to lead you around to where you should be looking. I like that there are a lot of model of kitchens, bathrooms, etc so that you can really see the tiles in full effect and paired with other tiles and accessories. Great experience. I would recommend The Tile Shop to others!

Mike and Matt did an amazing job laying the tile on our basement floor, they were very careful and…read moreI couldn't be happier. Alissa helped us select the the tile, grout and trim she was extremely helpful throughout the whole process.

This is a fair review of our experience which was not a good one for us. We choose Battle Creek…read moreTile because we wanted to support small businesses. When we first went to BCT in May 2021 to shop for new carpet we met John and he was very nice and very helpful. We were looking to carpet a very small living area, hallway and staircase. We brought samples home and decided on a Milliken Nylon carpet. We set up the measure and they came the following week. We waited a few days for the quote and when we didn't hear anything back from Robin, my husband reached out to her so we could get the quote and get things rolling. When we received it VIA email my husband had to request a break down of material , labor etc. because Robin didn't offer one. We never saw a diagram and I didn't know we should have been shown one. She only sent the cost. When we got a breakdown, we placed an order for a 13ft carpet and a bound edge for the staircase carpet and set up the install for July 12th. July 12th..JT was our installer. JT arrived at 8am with helpers to help unload the carpet from the work van, the helpers left, leaving JT . Our carpet was brought into our home in sections, which I thought was odd because we ordered in a 13 ft roll. They are the professionals so I trusted they knew what they are doing. We ordered the edge for the staircase carpet to be bound. It was not. A phone call to Robin and there were no apologizes, only excuses. She said it was bad communication between us. The bound edge is on our invoice and suppose to be ordered that way. Robin screwed up. So the staircase carpet was delayed. No apologies. July 13.. JT came in the morning to finish up the install. When he left I noticed a seam in the middle of our hallway and a second seam directly down from the first one in our main hallway. I was livid. This is a very high traffic area in our home. It was very visible and there was absolutely NO reason to have ANY seams there. The carpet that transitioned into our kitchen to hard wood flooring we requested to have rolled and it was lumpy and the edging was so uneven it looked horrible. There was a hole in the corner of the carpet going up our staircase where it looked like JT cut it short so he tried to hide it by tucking the carpet into the hole. The carpet was loose in areas and the cuts were uneven in locations by our heaters and by the walls. I called Battle Creek Tile immediately and asked to speak with Robin. She was on vacation. I spoke with another gal in the office and explained the awful install and how upset we were. We spent almost 4 grand on this carpet! She was going to leave Robin a message. That was not acceptable. I took video and sent Robin a ton of pictures. I called and asked to speak to John (owner) because I was so upset. John pulled our file. A few minutes later Robin called me. She was sending someone to our home the next day to asses the problem. Again no apologies. July 14th..Adrian came to asses along with JT. I pointed out all the flaws. I expected Adrian to come take a look and agree that the whole carpet needed to be replaced. She said I would have to take that up with Robin or John she was only here to fix the seams or any other problems. I was on the phone with Robin at that moment while Arian and JT were here. Robin tried telling me there was nothing wrong with the carpet and it could be repaired. I told her you can't move seams and I didn't want seams in our main traffic area of our home!!! Robin was very argumentative and tried talking over me. She finally agreed and said she would get the replacement ordered. Again, no apologies July 29th..I received email from Robin that our next install for the replacement was scheduled for "August 31st". August 12th..I received email from Robin that Milliken pushed production to August 20th.. August 23rd..Email from Robin w/attachment. Carpet was delayed per Milliken. Sept 31st. Adrian and Scott installed replacement and we are happy. I will give them credit for replacing the carpet and say Arian did an amazing job with the second install.

We decided to make a fairly large investment in our home by replacing most of the first floor with…read morevinyl plank flooring. Since we were going to install the flooring ourselves we decided to avoid the big box stores and work with a locally owned company instead. We were not disappointed. Our sales person, Rob, was extremely knowledgeable because he has years of experience actually putting in various types of flooring. They had a large selection to choose from and let us take several samples home. We chose a very high-quality floor since we have two large dogs. We compared their pricing with a couple other places and it was competitive. Rob was very helpful during the installation as well. I called him a few times for advice. So glad we decided to purchase from Factory Tile in South Bend.

From the owner: We can't be beat for everything under your feet!…read more Factory Tile Inc. Is your stop for all things in the home. We carry Shaw, Mohawk Color Center Elite, as well as many more brands of tile. We also cary a wide variety of hardwood flooring. Please come visit our showroom to see our wide selection items for the inside of your home. Monday and Thursday we are opened late for your convienience. Come see us today!