They are very helpful and they have a nice selection of flooring. And at great pricing.read more

Even though we told them we are working on fixing a small section of our kitchen floor they treated…read moreus as if our project was really important. The gentleman helping us pulled out samples and helped us talk through our plan. He stayed with us for as long as we need and didn't get distracted by other customers that are going to make them more money. They had plenty of customer care representatives on the floor so no one was overlooked.

Everything went fine. Quality of work. Products they sell is fine quality either way a range of…read moreprices.

We're very pleased with our new carpeting. From start to finish, Vince Marsilio and his staff were…read morevery helpful, knowledgeable, and professional. Many choices available and we were able to find just what we wanted. The installation crew did a great job. They were on time, very knowledgeable and professional. We would highly recommend West Michigan Carpet to our friends and would be happy to do business with them on any future needs.

Great Experience, professional, quick, looks amazing! I was just planning to re-carpet the basement…read morebut that only lasted three days before I had them come back out and continue to re-carpet the rest of the house! So it turned out to be a bigger job than expected but the results were worth it! Highly recommend Modern Flooring!

A few years ago we had Modern Flooring redo our kitchen floor. We had a couple of issues recently…read moreand Steve came out to review them with us. He determined that the material was flawed. Their fix made the floor look even better. This is a company that you want to do business with. They do good work and stand behind what they sell.

I submitted a one sentence question via their website, complete with all my contact information…read more They did not offer me the courtesy of a response. A business that can't handle the smallest of details, can not be entrusted with larger tasks. Needless to say, I will not be pursuing any further business with them. Other area dealers offer a superior customer experience.

This is the second time we used them for carpet, the first was our stairs going up to the second…read morefloor and the entire second floor and the second the stairs going down to the basement and a good portion of the basement. They are great to work with, very kind and their installers were great both times. Would recommend to anyone looking for carpet.

We were extremely pleased with our floors. We have cherry floors that we had sanded down and…read morerefinished. They did an excellent job, the technicians were very professional and courteous. They put up sheets around where they were sanding so our house did not get dusty and then cleaned up where they were sanding every day before they left. The price was very reasonable for the work that was done.

We have a 167 year old home/business location that we are converting to a community center. We…read morewere directed to Greg Nichols Flooring to evaluate the wood floors. Greg assured us they could be repaired and refinished. We started with 2 parlor floors and they turned out magnificently beautiful!!! We are collecting donations to complete the entry, living, dining and stairway. Our floors are going to be the showcase of this community center. Thank you to Greg and his crew.

Our experience with Joe, Jake and team was great! We had part of our 100year old unfinished…read morebasement remodeled adding a full bath and laundry. The job was completed on time and on budget with professionalism and expertise all around. We would not hesitate to use them again.

I live in a rural town and premier came out to discuss our project. We appreciate his time.read more

Our new hardwood install just ended and it was nothing short of a great experience! We were torn in…read morethe beginning on what we were going to do - have a company install them or buy the hardwood out right and hire our own contractor to install. In the end, we decided to have Carpet One install and it was the best decision. We did 2 entire floors in our house and they got it done in 5 days and did an amazing job. They communicated, were friendly and very timely each day. The quality of wood is amazing- we were looking for something that would last a lifetime and they have just that. It truly is a great investment for our new home!

Jeff recently refinished our wood floors and they look great. On time, on budget, can't ask for…read moremore.

Ladies, dreams really do come true with Kalamazoo Wood Floors! They took one of my spare bedrooms…read moreand converted it into the most beautiful personalized dressing room/closet!! They took my ideas and created their own beautiful design that met my needs exactly!! The coolest part was that they used old repurposed ladders and wood to create the one-of-a-kind design! This is something I could have only dreamed up on Pinterest! Absolutely a dream come true!! Amazing work!!!

I have had 2 previous wonderful experiences with Migala. I called October 15 and asked about…read moreordering more of a previous wood order from many years ago. I wasn't sure if the company was still making the material. I spoke w a woman named Lexi. She said she would get back w me. I called again with the square footage of my room and left the information with the woman who answered the phone. I didn't hear back that week and called again on October 23. I was told that the info was in Lexi's email and that Lexi was "on a well deserved vacation" and was off for her sons birthday. I asked when I should call back. The woman told me "like I said Monday the 31st" (FYI..she never said a date. Just said she was off). I called yesterday, November 3, giving Lexi some time to catch up after her vacation. She answered the phone and asked what I needed. So I went through the whole story. She told me she left me a voicemail (if she did, she left it on wrong number, I have no history of a missed call or of a voicemail from her). She told me the material is discontinued. I asked for the name of my product. She didn't want to look it up. But finally did. And I asked her for the company's phone number (I figured they might know where else I could get something like this or mill it for me...because she suggested they may), she said "you can Google it". I said, no, you can give it to me....she hung up on me. I did call back to talk to a manager and was sent to their normal voicemail. It was approximately 8k worth of hard wood that apparently she didn't want to sell me for some reason. I called the manufacturer and was told that in fact this was not discontinued, they re-mill it all of the time and that they have 8,000 square feet in their warehouse. I called 2 other vendors to check prices and "miracle" they found it and quoted me on the phone right then. So run away from this place. Do not use them.

This is an update to my post 2/2019. Talked with customer service and Nate. They looked at seam…read moreof carpet and said it should be repaired. They sent out another installer and he did a great job. Very happy now with the service. Very good customer service department.