I do not write negative comments often, but this was required…read more We had three tasks done for us by Premiere. We had carpet installed in our bedrooms. We had a fake wood floor installed in our living room and hallways. We also had vinyl floor tiles installed which required grout. The carpet was high quality and there was a great deal of options. It was installed without problem. For the vinyl flooring the product was also great. However, there were problems with the install. Initially, upon letting Premiere know the problems, they were able to get the crew back to finish and fix the job. On their second trip they did install a different piece of molding that did not match the rest of the molding. At this point I was really tired of dealing with the company and voicing my complaints. So I let it go. Then, several months later, there were growing, noticeable gaps Between the boards that made up the flooring. Some were large enough to allow me to place a coin in the gap. On three occasions I went to Premiere to voice concern and twice sent pictures of the gaps with coins inserted. No action occurred. Concerning the tile that was placed in the bathroom, laundry room, dining room and kitchen, once again--great product, great sales staff, price and selection. But bad install and after sales service. My wife had told me on two occasions that it looked like the grout was coming loose. I disagreed. Then several months later there were some noticeable gaps where grout had come out. The floors were never professionally cleaned or had any harsh chemicals applied. The floor was cleaned mostly with either Swiffer wet wipes or mopped with warm water that had a capful of Clorox in it. We hired Stanley Steamer to clean the tiles. When they arrived, they refused to do the job citing their worry about financial liability. They claimed that the grout did look weak, like it was not installed correctly, that the gaps were noticeable and that they felt their process would cause more of the grout to come up. They advised us to get the grout looked at and redone if needed. They felt it should not look like it did after 5 months following install. I sent pictures and text to premiere explaining this problem but did not get a reply. The bottom line is that Premiere has a wide selection of great products, competitively priced, with a pleasant sales staff. But that does not matter if the great product may or may not be installed well and there's problems with getting problems fixed afterwards.

From the owner: We have an amazing showroom (over 10,000 sq. ft) Displaying…read moreKitchens, Windows, Doors, Lighting, Plumbing, Flooring, and accessories. We have Sales Consultants that are most knowledgeable in their fields. They walk you through selections when buying a new home or offer suggestions on updating your existing home.

Went in one day for a few loose roof shingles and was definitely expecting to pay.... every single…read moreperson whom I came in contact with was the nicest gentlemen ever.. The guy at the front desk not only was so polite in helping me but just gave me 6-8 shingles and said no problem pay it forward.. I then went over to wait on them and 2 other fellas pulled up to get them for me and got the spot on color and tried really hard at it, as well as loaded them. I asked if ace hardware would sell me a few roofing nails and he said don't do that hold on... I waited a short time and he comes back with a box full. I really appreciate this place and the people and if I ever need a full roof done on my home I will go here to hire. Thanks for being great people and showing us Dayton is still a Gem... lisa marie

I will never step foot in that rinky dink fly by night place again. There were 3 people working i…read morehad a few questions to make my decision on what shingle to purchase. Every single one of them got smart with me. Not 1 person even stood up to assist me. Contractor that I was with says thats how they are treated everytime they go in there. Contractor new to area didn't know where to go. I took them to modern builders supply and spent my $10k there scheduled for delivery today. All 3 of those guys at jc fit the profile. They were very rude. Im in my 60s and thats by far the worse customer service I've ever experienced. They barely even looked up and one had the nerve to say everything u need to know is right up there on the board.

Please read this review in it's entirety, Before you make a decision to purchase flooring or use…read morethis company to install at your property. This review details the unprofessional conduct and customer service at the 2476 Commons Blvd Store only, I cannot speak to the enterprise as a whole. I approached the salesman about ordering some wood flooring, he was at first helpful with my request and seemed to try his best to get me a product in a timely manner. Once i inquired about the price of the product i went back to purchase it and he was not present, the person who was there was not helpful and wouldn't point me in the correct direction on what flooring i was quoted on. He received a call from the previous employee who helped me and a conversation ensued about who's sell it would be :"who would earn the commission", which turned me off to the establishment. I later went home and looked at reviews on the the quoted flooring, and found it for $2,500.00 cheaper 2.50$ online. I purchased it from home and had my wife return the sample. My wife was confronted by the salesman afterward and said," well hopefully it all comes in one piece", was very rude to my pregnant wife and walked off. do not even waste your time shopping here. Go online beat the price and avoid the toxic environment. I purchased wood flooring and own multiple properties of which i would need over 20,000sqft of flooring installed, I wanted to give this flooring company another chance so i called them. I asked them for a quote on installing over 1,000 sq feet of hardwood, they stated" You did not purchase flooring through us, so we will not do the install", I would highly doubt the employee at this location is aware of the amount of business he could sub out and money his company lost when he would be able to contract work for over 17 properties worth $5.4M at current market. I would highly recommend this company do a review of these two employees who were extremely unprofessional, lacked proper conduct, discriminated against me,an able willing and paying customer, and my pregnant wife because I did research and intern these salesman did not make a return on my decision.

I had a great experience working with Zach. I appreciated how easy going he was and he took the…read moretime to answer every single one of my questions. Zach measured all the rooms I wanted to have flooring installed more than once, to make sure there were no errors and no over charging. Zach did everything he could do to get installation when I needed it done. I was so impressed, that I'm having 3 more rooms done and Zach was the first person I thought to call. I wouldn't have anyone else handle installation, besides Zach and his team!

Needed the flooring in our back room redone, and I am beyond impressed by how quickly and…read moreefficiently these guys were able to complete the job. If I could, I would rate this company 6 six starts for how incredible the turnout looks. Thank you so much Carpet House Flooring! We will definitely be recommending you & coming back for more services if needed. Cannot wait to put the furniture back in and enjoy this room!

We bought a house that needed re flooring immediately. Went to Carpet House and explained our…read moredilemma. They responded a can do attitude. Within 2 weeks we had new carpet and wood flooring in our entire house. It took a lot of stress out of our move.!

Just had our new countertops installed and couldn't be happier. They look absolutely amazing…read more Everyone we dealt with was great -- from looking at their inventory to the installation team. Will definitely be working with them again on the master bath overhaul.

Went to several places looking for countertops for our new home. This place was significantly…read morecheaper for Quartz I wanted then most places bc your not paying for a fancy store or designer. It's just a little shop in an industrial area but they have the exact same brands of ( Quartz at leastthat's what I was looking for), as all the other places. Friendly and very fast got my quote within a day. Thanks guys great service!

I shopped for kitchen cabinets at ProSource. Stephanie Etter did an EXCELLENT job of designing my…read morekitchen. She had extensive knowledge of the different lines carried at ProSource and the many features available. She took the time to explore several different options based upon my budget and preferences. This was my first kitchen remodel and Stephanie was very helpful guiding me through the process. If I had a friend remodeling their kitchen I would definitely send them to Prosource and Stephanie!

From the owner: ProSource of Dayton is a home improvement store for contractors, builders, installers, designers,…read moreand their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

Very thorough assessment of job. Suggestions helpful for pre-work. Very professional and friendly…read more Recommend.

Mike responded promptly to my solicitation and came out in person for an inspection before giving…read moreme an estimate ( this is appreciated but also rare: 2 other vendors just wanted pictures emailed or txted). He explained things clearly and actually saved me money by informing parts I thought needed to be replaced were actually fixable. No bait and switch, no upselling. The work began on time and was completed within the promised time frame. The work was excellent. I will be using him again.

This has got to be the noisiest non-rebound bedroom and hall carpet padding and carpet I've ever…read morebought!!! Like walking on packing bubbles!!! Its been several months and its still noisy!!!

I get all my work done here. My guy is Michael he knows all of my homes and is able to pick out the…read moremost perfect selections to choose from to give my home the look that makes others go wow, which is really what we're going for right. Love you Bobs our installer J R is amazing. I guess that's all I have to say about that