Fernando and his team saved me yesterday, 9-25-26. I'd been to the nearby car wash and pulled my…read morefront bumper almost all the way off by driving too far over the curb (which has an electrical conduit on too making it even higher). It was 3pm the day before we were to leave on a two day driving trip. An employee at the car wash looked at my bumper, showed me where the clips were broken and put it back on for me so that it was drivable. (But not safe for driving so far on our trip!) I remembered Fix from when it was Deluxe Auto Body and I stopped to see if they could help me. Thankfully, Fix had clips laying around that they were willing to donate to my cause, and one of the employees carefully put them on for me in more locations than I expected, and took a quick look underneath the bumper. "What can I pay you?" I asked. " nothing, just remember us when you need body work done." it is so nice to know there are still businesses like this that will help you out of kindness. If I had gone to Honda to buy these clips, if they had them, they probably would've charged me six to $10 apiece! When I looked for the company to write this review, I noticed it's a chain and there are other locations, but this one is more highly rated. I can see why. I can't speak to their body work, obviously, but their customer service is excellent!

This place does garbage work and their "warranty" is a joke…read more I have a 2025 Honda Civic Sport Touring Hybrid that was in an accident, damaging the entire drivers side of the car. Fix Auto North Park gave the estimate, Geico approved it and recommended this shop so I agreed to let them do the repairs, ended up being over $15k in damages. Turns out, this was a Huge Mistake! At first, everything sounded great, Arlene was providing regular updates, the repair was moving along. The day it was "ready" for pickup felt a little rushed, they were trying to get it back from being aligned across the street before they closed, but they did get it back, called and I picked it up. When I got there, the car looked great, the only thing I could see that was an issue was with one of the headlights, it looked dimmer than the other and the high beam didn't appear to come on. They said they'd order a new bulb and install it next week but I could take the car now. They said the work was guaranteed for as long as we own the car. I drove it home. After the 15 min drive home, I noticed it pulled to the right a hair and when I got out, the door had a "pop" to it, like it was under tension. It made me check the work again. During the drive home the door and fender had shifted and they even left one of their shop tires in the trunk. I called and texted them pictures immediately but they were already gone for the weekend. I called first thing Monday morning, sent them pictures again, and they scheduled me to come back in a week. During the weeks time, the door/panel continued to shift to the point where the door was pinching the panel and when you open the door, the quarter panel pushes in. When I brought it back, the manager took the shop tire from the trunk, apologized and said "we'll take care of it". The next day, I get a call from the shop asking if it was hit again because of the fender damage. I explained everything again and he said ok. I didn't hear anything for a couple weeks so I called the shop. They said Geico wouldn't approve the fix and they would be "willing to go half with me". After I basically said that it would be a cold day in hell before I give them another penny, he said he would have the manager call first thing in the morning. I also gave Geico an ear full, but according to Geico, they never denied the claim but it should be covered by the shop under warranty. It had sat there 2 weeks and nothing was done. Geico said they would understand if I wanted to take it somewhere else. I tried the dealer (should have taken it there first) but Mossy Collision won't touch it since Fix Auto botched the repair. Before the accident (that wasn't even my fault) I had a perfect new car, I just wanted it fixed or totaled if it couldn't be repaired back to the way it was. Now after 3 months I'm still trying to get the car repaired because Fix Auto couldn't do it right the first time. DO NOT TAKE YOUR CAR HERE!!!!

I took my car for an estimate to Dent and Scratch in Point Loma. Larry, who has owned the shop for…read morethirty years quickly provided and estimate that was very significantly lower than the two previous one's that I had received. There was significant denting and scrapes on the left due to a minor parking lot incident. His work was absolutely beautiful and he was even able to lower the price as compared to the original estimate as the damage was not quite as severe as it had appeared. I am so thankful to Larry! I am going to refer all my friends and family if they ever are in need of excellent body work at a terrific price!

I took my car to Larry, at the Dent and Scratch Pro, off Rosecrans St…read more 3677 Camino del Rio W San Diego, CA 92110 It was an insurance claim situation, due to a collision. I needed a new bumper and headlight, etc. Larry has a lot of experience working with insurance companies. He referred me to an Enterprise Rental Car place that was close to his shop. He had such a good working relationship with them that they came to the shop and picked me up. When my car was ready, I was able to leave the rental car and keys with him and he took care of coordinating with Enterprise. He dealt with the insurance company directly, to figure out pricing and adjustments and all that. It also ended up that he wasn't able to find a part and was nice enough to pay me the money for it, that he'd received from the insurance company. He also prevented the insurance company from deeming my car totaled, so I could get the most out of it. It was a very surprising act of kindness and generosity on his part. So, I definitely recommend this place.

Stopped by to get a quote from Al, and instead of trying to sell me on work I didn't need, he took…read morethe time to walk me through a few quick fixes that could take care of the issues myself. No service was even rendered, but he still went out of his way to help and saved me a good amount of money. Al's a genuinely good, honorable guy, and I really appreciate his honesty. I'll definitely be coming back when I actually need work done.

He is awesome , honest and an excellent communicator! I highly recommend him! . He does precision…read morework.

Honestly the best experience I've had in a long time getting work done on my car. Ricky was…read moreextremely proactive during the whole process from initial contact through delivery. They do amazing quality work for a fair price and get it done fast. I will definitely send business their way in the future.

Broke my taillight and also had 2 dents on the back of my car. I didn't want to go through…read moreinsurance, went in for a quote, and got a very reasonable price with quick turn around. They did a great job and finished the job on the promised day. I felt they were honest and dependable. Highly recommend!

I cannot say enough, good things about the De Alba's collision center…read more From the moment I spoke to Armondo on the phone it has been very professional and personable. Every step of the way he was in communication with me and the car came out beautiful. I highly recommend this company. You will not be disappointed.

My mom has trusted De Alba Spring Street with her vehicles for many years. She isn't the best…read moredriver, but she always went back because they consistently treated her with patience and kindness. Even as she's gotten older, they've taken the time to explain what her vehicle needed in a way she could understand and always provided repair options to fit different budgets, which I really appreciated. As my mom's health has declined, it's become even more clear that they genuinely care about her as a person, not just as a customer. That kind of compassion is rare. If you're looking for an auto body shop, I highly recommend De Alba Spring Collision. They're a family-owned business that takes pride in serving the La Mesa community, and it shows in the way they treat their customers.

Friendly. Easy process when car got totaled. They worked everything out with the insurance company…read moreso it was hands off once we dropped the car off. Can't say anything about prices because it was all handled by insurance.

DO NOT WASTE YOUR TIME AT THIS HORRIBLE ESTABLISHMENT WITH TERRIBLE EMPLOYEES!!!!! They straight up…read moredenied giving me an estimate for my car. he said that they were too busy with other people that are actually getting work done with him. i said can't you take the pics then email me the estimate? he said i wasn't even going to get work done there so they couldn't help me. he told me like 3 different excuses, literally trying to just get rid of me? he was ARGUING with me! it was super unprofessional and plain rude. you don't want to go somewhere that they argue with their customer their own opinion not even any facts lol. super lame guy at a bad shop. go somewhere you're respected.

Thank you West Coast. Great job on repairing my clear coat. Manny was very helpful. Will be going…read moreback.

My Jeep got tagged by someone over the weekend, so I brought it in for paint repairs. After taking…read morea closer look at the tagging material, Marcos -- one of the representatives -- told me it was actually an easy fix. He went ahead and took care of it right away. Because of his honesty and professionalism, I ended up saving $500 in co‑payment that I didn't even need to spend. Their ethical approach and top‑notch service really stood out. I highly recommend West Coast Auto Body and Paint.

I wasn't planning to need body work again so soon, but someone hit my car while it was parked…read more Luckily, they left a note and their insurance covered the repair 100%. Whew! I'm always super impressed with the high-quality work Darby's does on my car and my wife's car. Albert, Angel, Bernie, and the entire staff are true professionals who know the business inside and out, always going out of their way to do the best job possible. My 2025 Camry XLE has a complex Toyota tri-coat paint (3U5) that is notoriously difficult to match and blend. The paint techs here did an absolutely amazing job! The color match is completely flawless--you honestly cannot tell where the original paint ends and the new finish begins. It looks like a factory-perfect paint job. See the attached pics of the recent door repair. I highly recommend Darby's. You truly can't go wrong with them!!

My girlfriend got rear ended and went through her insurance to make a claim. The insurance gave her…read moreshops to go to and Darby's was one of them. We had an appointment scheduled for 8am and the guy who works with the insurance never showed up. The value of the customer service is so unprofessional. It's time to hold people accountable, if you schedule an appointment with a client you should be there. This was bad business overall and with all the shops across the board that would love your service and actually show up on time, I will not be going or recommending Darby's to anyone. Just go to the next nearest shop and save yourself the possibility of someone not showing up.

Eric and Tony are very rude and DO NOT return phone calls. I would choose a different Fix Auto…read moreshop, as they are independent franchisee. We no oversite from the Corporate Franchisor.

I came to this location through my insurance. This is obviously an insurance factory fix…read more First you drop it off and then they put it in a "line" to be looked at. What is the point of a drop of appointment if you aren't going to look at it for 3 more days? The car just sits there and I go carless for those days? I got a phone call that more parts needed to be ordered and I asked what the new timeline would be. They said they would call me back. I have heard nothing and left multiple messages over the last 6 days. My car was supposed to be done today and no one has given me a phone call. I tried to call and got the message machine AGAIN. WHERE IS MY CAR WHAT IS GOING ON ANSWER YOUR PHONE.

Punctual, great communication, and fast but excellent work. Smoothened out a small ding I had on my…read morenew car in under 30 minutes. A great "good to have" in your contacts. Thanks!

I had to see it to believe it. Got the dent out that was directly on the body line right in the…read moremiddle of the driver's door, The dent was very obvious in this location but Demyan performed his master class magic and got that dent all the way out. You can't tell it was ever there. The price was also super reasonable. Very nice work and highly recommend.