Please Read Before Visiting CSL Plasma…read more I'm genuinely shocked by the positive reviews of CSL. Based on my experience, they must be from bots or staff--there's no other explanation. If I could give zero stars, I would. I've visited three times, and each visit was worse than the last. I'm officially done. I originally chose CSL because it was closer than Biolife, but that was a huge mistake. The difference between the two is night and day--like comparing a thrift store to Neiman Marcus. CSL is dirty, disorganized, and unprofessional. On my first visit, the needle fell out and caused a large hematoma, sidelining me for two weeks. Every visit since, I've been forced to wait for medical clearance, even when unnecessary. The check-in process is chaotic and poorly managed. The most concerning part: during my last donation, no staff member was monitoring donors for an extended period. If something had gone wrong (as it did during my first visit), there was no one nearby to help. At Biolife, staff are always present and attentive. If you're looking for a safe, professional, and efficient experience, skip CSL. Go to Biolife instead--you'll immediately see the difference.

No bruising! These other reviews left me terrified and put off coming to this location. Big…read moremistake. The staff was so welcoming and accepting, they are LGBTQ+ friendly, and super good at communicating with you. It was my first time donating and they got me through the process swiftly. My biggest concern was getting a bad nurse, due to these other reviews, I was horrified and anxious (I have a bad history with IVs being inserted as well). Dawn was the nurse attending to me and she was SO sweet and professional. She handled my bad jokes like an absolute champ, and when I wasn't feeling good she and every nurse available was happy to assist. They are so attentive and genuinely happy to help. And not a single bruise!!!! Im ASTOUNDED at how good this treatment was, and not to mention you are doing a good thing for money in return. An absolute all around win. I will be returning. Big thanks to all of the staff!