My car was broken into with the side window completely smashed. Called AVIS and they said to bring…read moreit right away. Since my car was a very old model, getting the right make & size of the window was a challenge. But Ivan made an intense search and shipped a similar part from BC within a month's time. Window fixed and all debris cleaned up. Fast work. Price quoted was ultra reasonable. Great service! Without reservation I highly recommend AVIS autobody to friends and family. Thanks a lot Ivan!

I just had my Lexus repaired at Avis Auto Body after a recent Calgary hail storm. My insurance…read morecompany wanted me to use a national company that they deal with but I insisted on using Avis because of my past experience. with them and was so glad I did. Ivan and his team did an outstanding job with attention to every detail Ivan petitioned hard with the insurance company to insure that the repairs were done the right way and not just the least expensive way. They completed the job in a timely manner and I received back a clean and detailed car inside and out. They really take pride in their work! I am very satisfied!! Pastor Willie Dueck

Well, it's been about 11 months and we are still waiting on the final part from our insurance…read moreclaim. After being stone walled by reception, shop employees and, amazingly, the Manager in a vain attempt to get some information on the status of completion we gave up and paid out of pocket for the part from another shop. As a point of comparison, this part was sent from Germany, painted and installed in under 2 weeks. While we have little experience in running an autobody shop, we think it's safe to say that this is not an ideal business model. Kristi J

What an amazing company. Not only was everyone friendly and kind to me but the service department…read morewent above and beyond. I got phone calls and updates regularly. My car was kept inside the shop. My car was washed when I picked it up. But more than anything, the repair was A1 as well as polishing out scratches on other areas of my vehicle. I highly recommend MB Autoworks.... an excellent value for the work done!

Hello. I strongly do not recommend using the services of this company. Briefly summarize my…read moresituation. I had a collision in a parking lot on August 25. I immediately filed an insurance claim. After receiving an estimate from the insurance company on the 30th I booked a day with Simplicity Car Care Calgary South where I could leave my car for repair. The repair day turned out to be a month later on September 25, as they assured me that they needed time to order the parts. Well, with a damaged car I am waiting for the appointed date and on September 25 I left my car, it was agreed that they will do the repair in 5 days, in the end they did it in 16, because they did not order the parts for the previous month. Not only that they repaired three times longer than the stated time, but they did not repair the side view mirror. There was a crack on the housing, but they assured me that they would replace it within 1-2 weeks. As a result, 20 days have passed since then, they are silent and are not going to repair what they were obliged to do. I do not recommend using the services of this company.

I had my BMW hit my insurance advised me to take it to Simplicity, Ariel the general manager…read moreassured me that I would be looked after... When I dropped my car off I had a rental waiting at the shop for me & it was an Infinity Q50 signature series all wheel drive... I was impressed & when I got my BMW back it was perfect as they had to paint the back end of my car & the match was perfect. It was done when they said it would be done & to high standards of BMW. I hope I don't need them again... but if I do I will go back there without hesitation... Good Job Simplicity!!!!

Amazing service front end staff are very friendly. quick estimates and fair pricing. quick and…read moredetailed repairs. they also do windshield replacements and Paint protection film. after a collision or accidentally rubbing up against your garage they will make sure your vehicle is looking amazing and back to its original condition or better. highly recommended

I went in to have some repairs done on my Pathfinder and I have to say that the staff there were…read moreamazing! Professional and caring. I was immediately directed into what steps they were going to take and I felt very comfortable bringing my two special needs kids in with me. The front receptionist put extra effort into making us feel welcomed and the speed and efficiency was profound. I'm happy with the repairs and the services. I highly recommend this place*****

Note: By the time used my Groupon under the name of Elle Auto, there was a sign on the front desk…read morestating it was now called Guaranteed Auto Care. The following review was also written under the name of Elle Auto. I was looking for potential auto shops close to home to service my car (as the dealership that I had been taking my car to is on the other side of town and not always the most convenient to get to), and came across Elle Auto in my google search. It looked like a good place especially with all the positive reviews and the statement on their website, "Our business idea is based on principles of strong ethics, respect and common sense." I believed what they said. When I saw a Groupon for two oil changes for $65 I thought it would be a great way to check them out. The decor is not one of your typical auto shop which was nice to see. This place seemed really "women friendly". They did my oil change in the time they said which was great. Afterwards Sylvie, (who I'm assuming is the owner) went over the inspection report and said most things looked good. I was told my oil pan had a leak and I needed two serpentine belts (one for the A/C and one for the alternator, and a new air filter. I was told it wasn't that serious as long as I get them done before winter came. Btw, I had this done at the beginning of August so I thought that was reasonable. She showed me an "example" of a belt that was cracked as well as an air filter, neither one was mine. They also say on their website, "We show you the broken parts and the work your car needs." hmm...That was fine, I figured no problem. She did not give me a quote at the time on how much any of this would cost. She just said it wouldn't be too much. So a couple weeks later I decided to call around to get some quotes for the work at a couple different places including the Toyota dealership I had been taking my Toyota to. The parts person told me there is only one belt for my car. I asked again just to make sure it was for both the A/C and the alternator and he said yes, it's one belt for everything. I thought that was interesting since Sylvie told me it was two belts I needed. Also, the sticker for the next service/oil change said November or 5000 kms which I thought was unusual since that is only 3 months away. In the past it has always been 6 months or 8000 kms for my car, whichever comes first. I called Elle Auto back to get a quote. For some reason Sylvie couldn't give me a quote right away like all the other shops I called managed to do. I thought it was really strange especially since they had my info on file from when I went for the oil change. It can't be that difficult if you know the work that needs to be done you should know approximately how long it will take and you're an auto shop you should have a source(s) you can get a price list of the parts needed. The hourly shop rate + the cost of the part(s) should be pretty easy to figure out. I'm no mathematician but.... It took 2 days for them to get back to me. Fine, maybe they were busy. Anyway, when I spoke with Sylvie I told her I think there's only one belt and then she argued with me. She was quite rude. When I told her I spoke with Toyota she said maybe they don't know what they're talking about...??? And then she said, "we don't make this stuff up." Really?! Apparently they do. I ended up taking my car somewhere else close to home and they were awesome!!! I re-confirmed that in fact there is only one belt for my car. And the leak in my oil pan is very minor they said it's just around the cap, but my oil tank was still full and there hasn't been any evidence of oil stains on my garage floor so it's nothing to really worry about until maybe my next oil change I can have it looked at again. Needless to say I won't be taking my car back to Elle Auto again. I will even forego the second oil change on my groupon that I paid for. I'm worried they might tell me something else is wrong with my car that really isn't...or even worse create a problem that wasn't there before. I don't have any trust in them and the customer service leaves a lot to be desired. Sadly, I can relate with some of the other not so great reviews about Elle Auto. I had high hopes for this place...so disappointing.

I've had my fair share of doubts with automotive shops whether it's within a franchised car dealer…read moreor a privately owned automotive shop. They never really show you anything other than the piece of paper that prints out from the computer screen. With Guaranteed Auto Care, I did get a sense that my car is in the proper care of a very well-educated technicians mainly because the four things I had experienced and/or witnessed while my car was under their care. First, they inspected my car from the suspension right down to the very core of the engine, now I know most automotive service shops are required to do a full inspection but as you read further down to this review, some will understand as to why this particular automotive shop differ from the rest, their actions towards the care for cars are second to none. Second note, when the inspection was done and the technician had come to a conclusion as to what my car's problem was, they ordered the genuine parts from the maker (ie. Honda Civic - T&THonda). Third, before they took my car apart they explained to me as to which part needs to be ordered and as to why it has to be ordered. Now at the time, I will admit, like the rest of the population, spending money to get a car fix by ordering parts and paying for labour is such a pain in the wallet when I dont really speak cars and know nothing about as to how each parts of a car work, but when I asked the technician if I may see it for myself before I agree, he invited me in to their work shop and showed me exactly as to where it was located, what it looks like, compare to what it should look like. Now even when they showed me, I still doubted and the technician went a step further, he then went online to the actual company of the maker of my vehicle and showed me what it looked like when it was being made. Lastly, when they took apart my car, they showed me the part they took out and compared it to the genuine part that is still in the box for me to see exactly what they were putting in and as to why my car was acting funny. I've tried going to franchised car dealers for them to have my car looked at, but honestly in my opinion, the atmosphere from Guaranteed Auto Care compared to dealership services Ive went to is that, with Guaranteed Auto, they dont just have some blonde sitting behind a desk playing candy crush while she prints a report that the technicians did and hope that they did their job. The technicians at Guaranteed Auto are the same people behind the desk and under the hood of the cars where they can explain things, not just being told what to say just to make profit for stopping by. I highly recommend this shop, -Ej

The bumper on my Rogue was coming off a bit after a minor incident. I took it to a competitor and…read morethey said best case would be $700 but likley I would need a new bumper. My car is older so really not wanting to put that much into it. MPS was able to fix it for $200 and it looks as good as new. Super friendly service with a quality repair job for a good price - I would highly recommend.

I had a front bumper skin and framework that had gotten caught on one of those low parking bumper…read moreblocks years ago on my Accord and had just kind of smacked it back into place even though 1/2 of the connectors were comprimised. It finally got caught big time and came right off and had to be zip tied on. It was a 14 year old car so I didn't want to spend too much money and I googled and found MP3. Their price was alot cheaper than the other guys and they told me where and how to buy my own parts to keep the price down. They repaired it and painted it for 40% less than the "other guys" and done fast efficiently and right on budget. I will definitely use them for anything else I have as they really did a great job. I really recommend them.

I would never recommend Dented to anyone after the experience I had…read more Following a severe hailstorm, my headlight completely failed. The housing filled with condensation and the entire headlight system stopped working low beam, high beam, turn signal, parking light, DRL all gone. I made it clear from the start that there was no visible crack, just internal failure, which Dented's own tech confirmed can happen from hail. That should have been enough. Instead, I was told the repair would be approved. Based on that, I canceled my dealership appointment at Mercedes Lonestar and waited. A full week went by with no communication. Then suddenly, I was told by Toniko, a decision-maker not even based in Calgary, that my headlight repair was denied because "there was no visible damage" and "it didn't seem likely hail caused it." Let me be clear that wasn't just a poor decision, it was a judgment call that questioned my honesty. I had been transparent about the details from day one. For Dented to suggest the damage wasn't consistent with hail despite every symptom lining up, and despite TD Insurance being fully prepared to cover it felt like a slap in the face. Worse still, Dented refused to even submit an estimate for the headlight to TD. That's the only reason the claim was shut down. Logan at Dented confirmed the part needed replacing and just needed photos, but apparently even that wasn't enough to move things forward within their own team. As a result, I wasted two weeks, canceled and rebooked service appointments, and I'm now paying out of pocket to fix something that was absolutely related to hail damage. The communication breakdown, the delays, the refusal to act, and the unspoken accusation that I misrepresented what happened it was completely unacceptable. If you value your time, your money, and your integrity do not use Dented.

I dropped off a Harley DYNA front fender with a dent right on top in the centre. Terrible spot…read moremental thick not like a car fender. Said they would do there best to try not to chip the paint. I got it I CHALLENGE ANYONE TO POINT OUT WHERE THAT DENT WAS. Perfect job could not be happier. Amazing.

I have had my car in Maaco three times and I have always been impressed with the quality of work…read morethey performed and every time I receive my truck back it was even detailed at no extra cost. Amazing work.

So we decided to get 2 different insurance quotes for our car. One being a local place and one…read morebeing Maaco. We decided on Maaco due to a potential sale of the car after repairs are done, that was their request. No longer an issue. Here we are on day 10, we pick up our very perfumed car. We were told the car was detailed, it was vacuumed and sprayed with something that is not nice. Some repairs that we were told were suppose to be done, were not completed. Apparently insurance said no to something. We were not called about this issue, not even told at pick up time. We discover this issue went back to discuss it, and were told insurance said no. I think it's bad business to not call someone or acknowledge this issue at all. The second issue is this company decided they were going to fix something that was not covered. Gave us a price for the item. When we picked it up it was more than double the price. Again no phone call to warn or ask permission to do this after the price was changed. This is so very wrong. That should be illegal. To double a price and not make a customer aware of this. The third thing is the tire was flat with only 6 pounds in it, never said anything or pumped up the tire. Who does this kind of stuff? We drove away and noticed it right away. @maacocanada