Almost a ten years of wonderful service under the Howdy company, besides of the deafness, they…read moreaccommodated too well and beyond. I will definitely coming back if I had any issue. They service so well as they treated all clients all the same as well as my references! Please do welcome here instead going to different dealership. P.S. "More likely a coffee", and to go with an extra well service! Nothing can beats this?

Horrible experience…read more Bought a black 2023 Honda CRV on May 4. This review is under a pseudonym but they'll know who I am. The manager, Robert Furcinitti, had a sales associate bring me a sheet of financing options with a "7%" interest rate. I immediately knew from looking that the rate was closer to 20%, and I voiced this immediately. The sales associate, Arlie (spelling?), assured me this was a 7% interest rate in response to my concern. Not even close. So I asked for Robert, who came in and gaslit me that the numbers I was looking at were accurate. I pulled out a financing calculator and showed him 7% would be about $100 less per month than what he's showing me. He backed down, got a new paper with new payments, and sheepishly acknowledged he "made a mistake". Sure you did. The amount of money he would have grifted me out of was about $6000 over 5 years. When I purchased insurance through their partner, [removed as part of edit] and Pronto insurance, they assured me they would "prorate" my insurance if I switched. There was a surprise $84 fee, meaning I was charged $110 for 2 days of Pronto insurance, PLUS the ~$170 fee for the insurance agent. Every step of the way I was deceived and mislead. I had to call Honda itself about the dealership and we're working through what to do about this. UPDATE: I at least got them to recover the $84 fee, but that's no thanks to Howdy Honda. For that reason I've removed the name of the insurance agent from the review.

Mike, Chris and Lisa were very helpful and professional on explaining everything clearly to getting…read moreme approved

I am extremely disappointed in both Capitol Chevrolet Austin TX and General Motors regarding how a…read morecatastrophic issue with a brand-new vehicle has been handled. My 2025 Silverado experienced a catastrophic engine failure with under 6,000 miles and required a full engine replacement. While the mechanical issue itself is concerning, what has been more frustrating is the lack of communication, follow-through, and urgency from both the dealership and GM. Since the vehicle went into the shop: * I've had to repeatedly initiate contact just to get basic updates * Calls and promised follow-ups from the dealership were not returned * There was no clear repair timeline provided * The replacement engine was later confirmed to be on backorder, extending the delay even further * I've incurred ongoing rental costs due to the lack of a dealer loaner and minimal coordination Despite escalating the issue to GM Customer Care and requesting meaningful resolution, the process has felt slow, reactive, and dismissive of the real inconvenience and financial burden placed on the customer. When you spend hard-earned money on a new vehicle, especially a premium truck, you expect reliability, accountability, and proactive support when something goes wrong. Unfortunately, this experience has demonstrated the opposite. Based on my experience, I would strongly caution anyone considering purchasing a vehicle from Capitol Chevrolet or investing in the GM brand to think carefully about what happens after the sale -- because when a serious issue arises, the customer support simply hasn't been there.

Wow, what a treasure. I went for a tire issue and knowing I was coming in from out of town they…read moregot to me right away. The owner is so knowledgeable. Austin is so fortunate to have a reputable alternative. I'll be back . I was lucky to get a look at some of the gorgeous cars getting restored and serviced there!

Businesses like these seem to be an extremely rare phenomenon these days on this planet. I recently…read moretook my Ferrari in for service to Moorespeed. They provided me with outstanding customer service and high quality work they performed on my Ferrari at a reasonable price. Also noticed how they have an impressive specialized technical knowledge of all things Ferrari and Porsche. Super impressed at their high levels of specialized knowledge, honestly, integrity, customer service and reasonable price. Moorespeed is my new go to shop. Thanks so much Team Moorespeed.

On Monday, May 11, 2026, I purchased a 2025 Nissan Altima from Enterprise on Congress…read more Your Enterprise sales team is very impressive. From the moment I walked in, I felt extremely comfortable and trusted that your caring crew would do the best to secure me a great vehicle at a price I could afford. Everyone was very patient with this "Ol" Gal. I knew by their eyes and their friendly smiles that they were all genuine salespeople. Congratulations on such a lively, professional, expert crew. You have chosen wisely in procuring your sales team. Big shout out to Hannah (My sales person), Brandi (Manager), Corey, (who took my initial call) Colby, Devonte & Fran for their assistance! Many thanks. Enterprise should be grateful to have you on its team! With much gratitude, Jenny from Austin, TX!

Cousins, you already know I love great service. Having experience and customer service and…read moremanagement for over a decade allows me to the ability to understand what it really looks like and how important it is in the success of your business. Enterprise did not fail me in reference to the experience. I ended up rescheduling my appointment that I had a previous day due to all the events going on and wrapping up paperwork for a car accident that I recently had in a car that I purchased this year as well. The best experience was really understanding what I was purchasing and signing for again, and the fact that I have an upgrade from what I had previously had a lower price. I'm very grateful for the experience and the test drive and the openness that was provided in this journey. Finally, did you know that when you rent a enterprise car and then decide to purchase one of their cars off of the sale lot, they will take care of the rental for you and you don't have to worry about going to get this car dropped off. It's always the service environment for me. Everyone was really friendly. The managers and the supporting Financial staff were very communicative and helpful in the quick transition of the new purchase.

Bought my Jeep Liberty here and they are great! Daniela was very patient with all my questions…read morebecause it's my first car, Gabriela is great with inspections and this is why I'm giving them a 5 star review!

I just bought a beautiful Prius from Brandon - and was very impressed with the integrity of this…read moresmall business. Brandon was upfront about all details on the car - the good and bad - and explained everything carefully. In a way by not trying to be a typical "salesman," Brandon was actually the perfect salesman. Plus he's a fun guy ; - ) In addition they have a mechanic shop on-site. I would definitely buy another car from Everett and recommend him to other Yelp readers in the area. (He's a little out of town, near Mustang Ridge.)

Left with a 2012 Nissan Frontier! Low miles, super clean and man am I a happy camper! Amazing…read morecustomer service! I unfortunately required nothing short of a circus act to leave with wheels I emailed, messaged and called. All forms of communication were in play. I had limited flexibility with my schedule and they worked quickly and efficiently to keep it from being an all day ordeal. Thank you for knowing how to expedite things and for helping me get the financing I needed to leave beyond satisfied! I definitely left with more than I realized I could and still came in under budget. Thanks again Cj and Brandon. I'll be back

Sam was amazing! Replaced my alternator the same day I called with the best quote around and it's…read morebeen working great since. Very friendly and wonderful service, thank you Sam!

My new go-to spot for car repairs in Austin. They are awesome! Friendly and fast service.read more

If aren't buying a new Toyota from here and you live within 1-350+ miles from here you must make…read more$1000+ per hour in your occupation. Never met Rito before this week when we bought our new Grand Hybrid Highlander at $8500+ below MSRP. Ordered pretty much what I wanted and more. Rito was VERY personable and spent a perfect amount of time orienting me to the new car. Other than the long drive getting here, there was very little downside. To the reader saying there must be something. It is through Costco Auto Program. Only two within 400 miles of Houston. One I never contacted in N Texas. The one in Roundrock was an awful experience..., to where even if they matched the price, the people that work there would be either very nice or rude as f. Had one or two employees made me feel like they were in a hostage situation ("get me outta here"). Selling cars does not give a dealership carte' blanche' to be rude. Nobody in Houston came within $5K on price, with many stating over and over again that I'm going to get taken. Nah, lazy people who aren't willing to do their research and drive 6 hours are getting taken. My wife has a RAV4 Hybrid and when we need a new Toyota we'll go see our friend, "Rito" at Autonation South Austin. Thank you!

Horrendous customer service!! My daughter and I were there today to trade her car in and one of…read moretheir employees on the lot was super rude. He parked in the middle of the lot so drivers couldn't get by. I asked him politely if he could move over so we could get by. He stood there "mean mugging" us for a minute...Then started to slowly walk towards our car. His response after trying to be intimidating (my daughter is 18 by the way...who was driving) was simply, "I'm doing my job" followed by walking away without moving. I did walk inside to mention this to the front desk...and the employee quickly walked in to try and defend himself to his "boss". If this is how they treat you in the parking lot...I can only imagine how they treat you during and after the sale. Glad I came here to read the reviews as well....SO MANY bad reviews.... Definitely won't be trading in at this location. We left and went to a different Toyota not too far away and had the best customer service experience - Toyota of Cedar Park.

Nikko was my account representative, and I can't say enough good things about him. I'd normally…read morecall someone in his position a "salesman," but he never once tried to sell me on anything. He was kind, patient, and truly listened to the features I wanted. He gave me two solid options and helped me choose the one that actually fit my needs--not the one that benefited the dealership. The whole experience was nothing like other dealerships, where the staff can be overbearing, pushy, and more focused on a sale than on the customer. Nikko was the total opposite--just a genuinely great guy who made the process easy and comfortable. I couldn't have asked for better service.

Evening all. I encourage people to read this review and then decide if you wish to do business…read morewith South Point Dodge Chrysler Jeep. I recently took my Jeep there because a noise was coming from the rear of the vehicle. Despite their horrible reviews, I thought that it couldn't be as bad as the reviews. I was wrong. I dropped vehicle off on a Saturday am - Phillip said they would take a look and call. I didn't receive a call from Phillip Saturday but did receive two calls from the dealership trying talk me into trading my vehicle, trade it before maintenance fees etc and before the mileage eats the value away. Interesting but, the vehicle has the "max" warranty plan. I called on Monday, no status - Tuesday - received an estimate for almost 8k...with a bunch of stuff to do - even though most of it had been done within the last 100k. Anyways - talked on Tuesday...Silence till Friday when I called enough to get a response. Phillip said it should be out by the end of the day. No news Friday, Saturday and could not get anyone to call me Monday. Tuesday - took the day off to go to the dealer for a response. The adventure went from bad to worse. I arrived around 1000 am - tried to find a parking spot. All the parking spots next to the building were filled with inventory, to include the 4x handicap spots. I parked in the one spot left in front of the door - marked visitor. A couple of people came out of the dealership and told me to move my car. I identified myself as a disabled veteran and that they had parked vehicles in the handicapped spaces. The response - there is a space at the end of the second row in the parking lot. This response - you have to judge for yourself. I moved my car and then went into the dealership to find a manager - amazing - none to be found. So - I then went to find Ashley - Customer Service Manager. Ashley went to find Phillip- who was with a "customer". Then Ashley took me to Ivan who could not reach Phillip. We ended up walking into the garage bay to try to find out the status...The tech thought they had the parts, but wasn't sure about the specific parts they were replacing....Going to save the additional writing, you get the picture. Vehicle was finished Tuesday afternoon. Called back to discuss the parking issue - tried to talk to Walter the GM - no response, finally spoke a sales manager. Also sent the Southpoint President a note - no response.