If there was a way to give zero stars, I would have done that…read more My mother-in-law spent a small fortune on a once-in-a-lifetime vacation for the whole extended family to go together to Hawaii. We asked the coordinator, Cecily, to help us get a block of rooms together, with connecting rooms so that parents could sleep in the room next to their children. We specifically selected a particular hotel during the planning process because, we were assured, we could get connecting rooms. My mother-in-law asked numerous times, starting several months in advance, if we should pay a deposit to secure our reservations. Cecily assured us that we did not have to do that until very late. When we arrived at the hotel, not only were there no connecting rooms for us, but the family was scattered throughout numerous floors of the tower furthest from the beach. Husbands and wives therefore had to sleep separately, so as not to leave their children sleeping unsupervised several doors or floors away. The members of the hotel staff were sympathetic, but explained that because we had not paid the deposit in a timely fashion, they could not honor our request. Our family spent a small fortune on this vacation, expecting to have a good experience. Because of the rank incompetence of our coordinator, who bears the entire responsibility for this fiasco, we could have gotten similar satisfaction and enjoyment by setting fire to a large pile of cash. Cecily gave us poor guidance that wasted our money and turned what should have been a beautiful, relaxing vacation into a stressful nightmare. Do not trust your vacation plans to her.

We recently returned from an 11 day cruise of Canada and Florida. Our Cruise coordinator did a…read morehorrible job of taking care of our needs for the cruise from the room itself to the lack of excursions. She provided little communication prior and we haven't heard a word since we returned two weeks. Our dining room sitting was done without asking us if it was ok with us and we were placed at a small table by ourselves. Martha did not advise nor help our awareness of what was available. We did not know how agreeing to unassigned seating would have such a large impact on our experience. We were left to our own demise. Our Alaska experience with Wes was much different. What a shame!!!!!

Such a pleasant experience, especially compared to the one in Hanford. Needed a bunch of DMV stuff…read morehandled and Jennifer took care of everything and was beyond amazing the whole time. Seriously, if you live in Hanford or Lemoore make the drive out to Visalia and go here. So much better. Also, the plaza it's in is larger than some small countries and I spent 5 minutes driving around it to no avail. It's next to Best Buy. Easy-peasy.

Love getting my tags here, staff is always super nice and helpful. We have car insurance here and…read morehave gotten a travel agent once through here as well. Unfortunately for us being members for around 10 years, it was said our insurance would drop but unfortunately it has done the opposite. Hopefully it will drop again soon.

I was referred to this agency by a friend, he said she was great. I called the number listed,…read more559-797-5547, twice on separate days. It was the wrong number, "...this ain't no damned Sherri!" I also tried to email the address listed, but after 4 days, did not get a response. I hope she reads this and updates the contact information on her website so she can get some customers, and the poor guy who has her number stops getting her calls.

Cruise Planners provide an amazing customer service. You tell them what you want and they will make…read moreit happen, very fast. I used them for my honeymoon, it was the best decision I made, my wife was very VERY HAPPY. The price was very reasonable. I have no bad comments for them.

We just came back from our honeymoon, and I would give Ashley more stars if I could, but…read moreunfortunately 5 is the highest I can go ;) We loved every bit of our honeymoon and can't wait to go on our next trip. We stayed at Secrets Resort, Maroma beach and we were spoiled every minute of the trip. The food was amazing, we loved the 24/7 room service, the drinks kept flowing, and the service from all of the staff was first class. The hotel really went out of their way to make sure everything was perfect for us during our stay. I am so grateful that Ashley helped us find something in our budget, that she answered my last minute texts so quickly the day we were heading to the airport for departure. I also like that the shuttle from and to the airport in Cancun was arranged as a part of our package so we weren't scrambling to figure that part out. The shuttle company that we used also had some great deals on excursions and we did one and it was a blast! Booking with Ashley is the way to go!

Decided to go through a travel agent when booking our honeymoon. Ashley listened to what we wanted…read more& provided many options that fit our budget. She was great to work with, made everything so easy. it was nice to not have to worry about anything! Will use again...

Donna at Altour is always so helpful! She helped us plan our honeymoon and has sent us countless…read moreideas for more travel plans. I highly recommend Donna to anyone who wants to take the stress out of planning their next trip. I have even called her for help with Passport issues and they were able to answer my questions and point me in the right direction to assure there were no delays. Give Donna a call!

I had this car for a church event for the women of my church for a dinner, it was wonderful- We…read morehad a good time, spacious. We loved our driver, Nelson. we will be back to visit your company Your cars are great I give five stars. All the way

Quick response on my initial query was instrumental- even though it was a wkend Paul was quick to…read morerespond with quotes and my questions. He was Flexible with my requirements.

The Marriott showed out for our company Christmas party. Good drinks good food (steak was a little…read moretough) but they made up with the cheesecake... great night with the crew. After that we went upstairs to our room and watched a good movie...it was nice to be able to connect to our phone and listen to our movies and playlists. The bed was super comfy the display of the tv was really nice. I loved the long mirror as u entered the bathroom. It was very clean and quiet. And they had a trashcan with two sides one to recycle... I really appreciated that... Overall 10-10 for this hotel

We booked 40 rooms at this Marriott for a college football team trip, and the experience was…read moreexcellent from start to finish. The staff was incredibly accommodating and made the entire process smooth and stress-free. They worked with us on the college's per diem rate so the team could dine on-site, which was a huge help. They also provided designated spaces for bus and car parking, reserved rooms for team meals, and set aside space for our athletic training staff to handle treatments. Every logistical detail we needed, they handled without hesitation. All of the rooms were clean and comfortable, and I didn't hear a single complaint from players or staff- which says a lot when you're managing a group that size. Overall, this Marriott went above and beyond to support our team. Highly recommend for large group travel or anyone needing reliable, professional service.

Amazing service :) I reached out to classic charter via their website and Bryson was very helpful…read morein every step before our actual Dan and terry were our bus drivers and kept our students safe in all regards including that rough Central Valley fog. Thanks yall and will definitely work with the again.

Working with Sukh, Dan and Jake for our two day tour of Yosemite, Sequoia, Kings was such a…read morepleasure. They were knowledgeable of the roads so we felt safe. We had Sukh for two days so it was great to see a familiar face; he worked so well with our group. Bryce was super helpful with meeting our groups needs; even when they were last minute. This company overall was such a pleasure to work with; will definitely use Classic Charter again!