I would give her 0 stars if i could. She rushed through my treatment and was more concerned about…read morefinishing rather than if she was doing a good job. To give an example, she left the suction device in my mouth multiple times when she was not doing any cleaning. That is a huge no-no because it dries out the mouth. I had to take it out myself. She also has no regard for a patient's comfort level. She made my lips bleed because she was pulling on them so hard. WhenIi made a sound of distress, she simply stated "hold on" in an annoyed tone and pulled on them harder. To her, my lips were merely an obstacle in her way to finishing the examination of my teeth. Her crass attitude was also not helpful. These are some of her most memorable lines during my short visit, "They're all screwed up" - regarding the alignment of my teeth "You could've fooled me" - when i told her i flossed "You only want what insurance can pay, right?" - when I asked her to give me a list of additional treatment options In short, she is the most unprofessional and rudest healthcare professional I've ever encountered.

I am very upset I went to Yelp after my experience with this thief of a dentist. I knew I needed…read moresome extensive work so went to her because she was in my network and I needed a primary dentist in network to make referrals to specialists in network. When I went to her she told me she would be able to do work that non of the the dental professionals I saw said were possible. When I started to question her, she immediately said they were wrong and even the cleaning that my regular dentist did was poor and she had to redo it. Meanwhile the cleaning was done less than a month ago. After her convincing me to see her 3 days in a row and billing me 2k, she sent me to a periodontist at her Midland Park office. The Perio looked at me for less than 1 minute and said what she was trying to do was impossible. When I told him how much money I paid for what she did, he even said I should be looking for a refund. When I went the following day to her office, I waited in the lobby for 40 minutes while she was with a patient. All I wanted to do was discuss why she did what she did. Why she billed me what she did. Instead of speaking to me she called the cops and had me removed. I never talked to her let alone raised my voice to her. In addition she convinced me to take out a supplemental insurance. Her front desk employee was not there the first two days I was there. When she ran my CC I asked about what insurance covered and what the supplemental insurance was going to cover, she said nothing. I don't know why you purchased the secondary insurance. She is unprofessional, condescending and in my opinion only looking to take as much money from you as she can. Both offices are a disaster with equipment and loose papers and files everywhere. No one should ever see her. I don't know how the dental board allows her to practice as all the complaints on this sight are all the same.

For the people who have Medicare with a supplement, you will have to pay full amount of your…read moreprocedure. They are not in network. I found out after my first procedure. If they would have told me in the first place, I could have found someone else that's in the network.

I had a medical emergency and the staff was excellent in response to the care needed. All around…read moreexperience was wonderful from assessment to follow up.

I am truly shocked at the quality of care here. Painless, caring, informative, and patient.read more

I called the office one evening with a toothache. Dr. Rosenblatt called me back within 15 minutes…read moreand scheduled an appointment for the next morning. She took care of my toothache and worked with me on an affordable treatment plan. The staff explained my insurance coverage and what was my responsibility. I already have made follow-up appointments.

The treatment was for my wife who can barely speak or understand English, I filled the in-take…read morepapers and wrote on it 'I consent for what is fully covered by my insurance'. The visit was just for regular cleaning and x-rays were sent to this office from her previous dentist as they requested. Billed the insurance for things that has nothing to do with job like 'Face photographic image' I never heard or had it done by any other dental office The billed me at the spot for $100 which I paid by card. later I received details and found out of they billed the insurance for $1300.00 and got paid just $65 because all other services were not required or authorised. I also found the all I owed to the office is $22. for the regular X-ray. It was not only about that but my wife complained about they way dentist put the x-ray frames in her mouth, so tough and painful and hated that place. They also took advantage of her English imperfect language to had her signed papers while i was sitting outside because. they practiced fraud charges services that never been done. The also added service of another dentist who was not even in the building in the day of that visit. Will submit an appeal on both insurance company and to NJ board of dentists and will publish the results ring on this page.

I am not the easiest patient. I have been to a lot of dentists and have been less than satisfied…read more I've had dentists push extra unnecessary dental work. I think I have a high threshold for pain, but have had experiences where the hygienist is hurting me and had no regard for my feelings. I've had work done that I was not happy with. I've had experiences with dentists where they cancel on you short notice, but charge you when you cancel an un-confirmed appointment. I've had experiences with misrepresentation on the billing and more. I haven't had any of these bad experiences at Hawthorne Dental Associates and I've been going here for several years now. Dr. Rosenson and the staff are easily the best dentist office that I've dealt with. They are always very professional, accommodating and courteous. I appreciate that they always do their best to schedule me as soon as possible. The x-rays and cleanings are always quick and painless. I especially appreciate the thoroughness and gentleness. Dr. Rosenson has always been very personable and provides good dental advice. I have not been disappointed with any of the work I have had done. I will continue to be a patient at Hawthorne Dental Associates and recommend them to anybody who is looking for a dentist in the area.

I had a highly disappointing experience at this office and will not be returning. I explicitly told…read morethe hygienist that I only wanted a basic teeth cleaning. Instead, the cleaning itself felt completely rushed, skipped essential steps like flossing, and I was never once offered a rinse. To make matters worse, the dentist came in for literally two seconds just to look in my mouth, and I was hit with a $225 bill. On top of the sub-par clinical care, the front office staff was incredibly rude and unprofessional. It feels like this practice prioritizes rushing through patients and maximizing bills rather than delivering quality, thorough patient care. Save your time and money and find an office that actually cares about doing quality work.

Amazing facility. Went in for a consultation with the notion of there being a consultation fee…read more When the doctor found out I could not have the procedure done that I intended to have, they waived the fee - which was so kind. Will definitely come back here for regular dental work, exams, etc. The facility and staff were excellent!

Had dental implants done here that cost $60,000USD+ between 2021-2022 front pair chipped recently…read moreand Dr. Samani claims they gonna cost $2000 to get new ones made and blamed me for breaking them. Aside from the implant issue the dental hygienist Nancy would repeatedly call me the wrong name for years despite my repeated attempts to NORMALLY and politely ask her not to (unfortunately I used to have an unusual foreign name prior to my gender transition) and when I attempted to address the issue with Dr. Samani he suggested I find another dentist. Staff are unprofessional and unfriendly. Do not go here. It's like they need to be trained even just to not give their clients nicknames.

Needed to write another review for West Ridgewood Dental, since it's been 4 years since my last…read moreone. If you're looking for a dentist and live anywhere near the office, do not hesitate to call and book an appointment. I have no complaints whatsoever about the practice. They are friendly, modern, timely and their work is absolutely the best around. Going to the dentist doesn't have to be so bad after all!

I saw Dr. Joshua Austein for a ZOOM session to whiten my teeth. All I can say is, WOW! The results…read morewere amazing and beyond all my expectations. While my teeth are naturally super sensitive Dr. Austein and his staff made me feel extremely comfortable and were very attentive to me during the session. His staff was extremely professional and bedside manner is A+ professional. I hope my teeth are this white forever and when they start to fade I'll be back for another session.

Nothing but great experiences! When my daughter turned 2 we…read morewere asked by her pediatrician to have her teeth checked as a routine exam. I began to research pediatric dentist and saw that Smiles by Bergen Dental had excellent reviews online and on my insurance website . My experience for my daughter was perfect . They were calm and welcoming and made what could be a scary situation perfectly fine for a child . After that visit I knew I was due for my yearly cleaning so decided to come back for myself. Hands down the best cleaning I've ever had . I barely felt a thing, my teeth were spotless , and I was not in pain that night . Since then I have had 1 additional cleaning and 1 deep cleaning. Everyone from the front desk to Dr. Farinas-Han are a pleasure. And their new office is modern and up to date with the newest technology if needed. Face it , most people hate going to the dentist . I promise you will not be disappointed.

Dr. Balantine was the best Dentist I have worked with yet! She is sweet, gentle, and makes you feel…read morecomfortable throughout the entire experience. The supporting staff are lovely as well. Very impressed with this place!

If you are looking for a WOW experience this is the office for you. What a well run office…read more Customer service seems to be the top priority

Dr. Breitterman took his time with me and discussed my dental concerns at great length. He is…read morecaring and genuine. My dental cleaning was excellent. Great service all around.