Cancel

    Open app

    Search

    Carr Auto Group

    3.4 (5 reviews)

    Carr Auto Group Photos

    You might also consider

    Recommended Reviews - Carr Auto Group

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mia M.
    430
    19
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Car Dealers 3,307 times last month within 15 miles of this business.

    Verify this business

    Vancouver Auto Center

    Vancouver Auto Center

    (37 reviews)

    David was very nice and helpful, and the detailer did a good job with the exterior, but…read moreunfortunately, our experience with Vancouver Auto Center was mostly negative. We purchased a 2013 Ford Explorer from them, that the following day, had the "check engine" light on. I would think twice about trusting this establishment. From the beginning, they scheduled us and another group at the same time to look at the car we were interested in. At the time, we figured it was an honest mistake; however, it could have been purposely done to pressure us into a quick decision. After a test drive, my wife decided she wanted to buy it. They made the process simple and quick. After the "check engine" light turned on, we reached out to David, who comforted us and told us we could return the car and have it looked at. After dropping off the car, we received an uncomfortable phone call from Moe, where he told us they could fix it, but it would cost $1,800. But they would cover half of the cost (still almost $1,000 on top of what we just paid!). After rejecting his offer, he was dismissive of our concerns and continued to pressure us to pay for the repairs. He treated me like I was over-reacting and being unreasonable for not wanting to give them more money (ridiculous!). While this issue could be completely a coincidence, it is entirely possible that Vancouver Auto Center sold us this car knowing it had this issue, deleted the fault code, falsely advertised its condition, rushed the sale of the car, then started pushing the repair, all in an effort to get more money out of us. If I were you, I would not trust nor believe their claims and avoid buying cars from them.

    Be careful, I know there's no warranty with used cars and buyer beware but less than a month after…read morepurchasing a Nissan Murano for $3,300, I need to put $3,400 into it for Valve Cover Gasket, Front Break Rotars and Pads, Tie Rods, etc.... They purchase junk cars from auction and sell them. Same old, same old. Lou is a good salesman but be careful. I'd buy from a private party, someone a little more trustworthy.

    Alan Webb Mazda - MX-5 TAIL LIGHT

    Alan Webb Mazda

    (129 reviews)

    John Wheeler was our sales person and helped us with our purchase of our 2015 Mazda CX5. He was…read morevery professional and made us feel comfortable and not pressured like other dealerships do. Thanks again for all your John. My wife and I highly recommend John for your next purchase of your vehicle.

    Two very big issues…read more First, I took a family member to Alan Webb Mazda for an after-hours vehicle service drop-off and I was extremely disappointed to see Alan Webb Mazda parks their new cars in the handicapped access way adjacent to the handicapped space. This would completely block disabled folks in wheelchairs from exiting their car. What a shame. Second, and to make matters worse, we actually weren't able to leave the dealership after completing the vehicle drop off because somebody had locked the gates behind us, barring us from driving away from the dealership property. I can't find any information on their website that says vehicles must be dropped off by a certain time. Luckily, I got ahold of a janitor who was able to unlock the gates for me. Before I wrote this review, I called Alan Webb Mazda and spoke to a woman in the service department about the locked gate issue. Unfortunately I didn't think to ask for her name, but she replied by saying "I tell my customers verbally about dropping cars off before 7pm, is there anything else I can help you with?" Not even a quick apology for the mix-up. My verbal request to add that information to the website was also ignored. At the time of writing this review, Alan Webb Mazda is averaging 2.9 stars on Yelp. No wonder! Horrible customer service.

    Alan Webb Chevrolet

    Alan Webb Chevrolet

    (233 reviews)

    I recently had to have my car towed after the starter went out, and I chose to send it to Alan Webb…read moreChevrolet. Because the vehicle wouldn't start, I ended up having to leave it a few blocks away from the dealership in a random parking lot. Fortunately, David in the service department went above and beyond by arranging to have the car moved onto the dealership lot for me. Throughout the process, the team was professional, courteous, and very communicative. Although the repair required a warranty inspector--causing a slight delay over the weekend--once everything was approved, the repair was completed within a few hours. I really appreciated the priority they placed on getting me back on the road, especially since I needed the vehicle to get to work. It's clear they care about their customers and understand the importance of timely service. I highly recommend their service department and won't hesitate to return if needed.

    shame on you Alan Web Chevrolet!!! My son and I drove…read more6 hrs to purchase his first truck (2023 Toyota Tacoma TRD). we contacted them the night before to make sure we were still go to go. I canceled my fishing trip That Saturday to go with my son and get his dream truck. after driving for hours, we showed up only to be told the truck was sold out from under us!!! They said they were going to compensate a small amount for fuel and time, not near enough for the time wasted the fuel and the headache. It has been two months now and they have every excuse in the book as to why I have not been reimbursed. Mind you, I did not ask, they offered. Once they offered, I expected they would atleast follow through with that, NOPE!! I have not received anything and now they are dodging my call. I would not recommend anyone does business with this poorly ran dealership and sales team.. they are the negative, stereo typical car salesmans and dealership. There are plenty of other options, I highly suggest that you steer clear of Alan Webb in Vancouver Washington

    CARR Vancouver Buick GMC - ALREADY half Quart LOW!

    CARR Vancouver Buick GMC

    (79 reviews)

    We are so happy having purchased from CARR Vancouver Buick GMC today. Thank you Sheri! We…read moreappreciate all your help today in helping us find the truck we wanted, and 3 hours before closing time. Excellent sales skills, honest and great sense of humor. She answered and explained any concerns. Coming from two skeptical disabled veterans, with 2 previous bad experiences in the past with dealerships, we both recommend this dealership here. It's a rarity to see a whole lot of honesty and no pushy-ness at a car dealership! Whoever owns this dealership is doing an excellent job keeping customers happy and hiring just the right people to sell these cars/trucks. Again, Thank you guys so much!

    The vehicle in question is NEW, and recently purchased, 5 months prior. It was the dealer demo…read moremodel of a 2025 Buick Envision (Made in Yantai, China, by the way.) When I bought the vehicle, I was promised all but the "moon and the stars," nicely illustrated by a red, white & blue "BUMPER-to-BUMPER WARRANTY" logo, spread across the windshield. (Pictures Attached.) As the demo vehicle, it already had 5,000 miles on it, and we were assured by Matt (Finance Guy; "The Hammer," in the back room) that our sale would be treated as a "new vehicle sale," and that the same warranty would apply, with the exception of "regularly scheduled maintenance." We knew oil change time was approaching, so we tried to schedule an appointment on the Buick App, just to learn that we were unable to get an appointment until mid--January. Therefore, we visited a local, independent oil change facility, where we learned that we were sold a vehicle with [relatively] no oil, AND with visible signs of leakage below the oil pan. (Pictures Attached) That Saturday night, we returned to the Dealership to complain. We were greeted by Cody Halsey (the Sales Manager with the dog,) and reassured us that HE HIMSELF would contact Chuck Bryan (Service Manager) ASAP, and that we were to call him first thing Monday morning. Supposedly, he would be expecting our call. After multiple attempts at trying to get someone to answer the phone, we drove over, met Stephen Poulsen (Assistant Service Manager,) just to learn that nobody knew ANYTHING. Additionally, he informed us that he did not have the time to properly examine the vehicle, and instructed us to come back the following Tuesday, for a proper oil change. In the meantime, however, he topped-off the vehicle with 2.5 Quarts of oil... on a NEW CAR! We returned as instructed, on 11/18/2025. A proper oil change was performed, and we are given a spreadsheet log, on which to document "oil consumption," after which, the data is compared to what GM publishes as "normal oil consumption." (Again, Pictures Attached) NOW, here is where it gets ridiculous. My fiance' is an aviation mechanic and precision machinist. My son is a GM dealer mechanic in the Greater-Phoenix-Area. It requires NEITHER of them to recognize the stupidity of the following statement made by T.J. Timmins (the Quick Service Advisor.) When questioned regarding "GM's acceptable rate of oil consumption," he replied with: "...with these new engines, tolerances are looser, allowing for more lubricant to get in between the moving parts, and therefore, differing quantities of oil can be consumed." Was he HIGH? THEN... after PAYING for that oil change, we PAID for an alignment, which should have been unnecessary. In order to justify that alignment by the way, Mr. Timmins issued the additional statement: "...and here in the Pacific Northwest, many roads are higher in the center for water runoff, and therefore, such situations have a tendency to throw-off vehicle alignment more quickly." Perhaps the message was not received by the Service Department (as seems to be the norm.) THIS IS A NEW CAR. IT WAS THE DEALER DEMO. BUMPER-TO-BUMPER WARRANTY. *** NEW CAR *** We are upset, and do not take kindly to being treated like idiots. LYING to us is NOT a valid form of customer service. You and your staff should truly be ashamed. It is important to notice how employers of these big dealerships treat their employees. How they treat them is a clear reflection on how they intend to treat YOU, the CUSTOMER. The way Stephen Poulsen (Assistant Service Manager) treats T.J. Timmins (Quick Service Advisor) clearly mirrored the treatment we received. God be with you all. If you can, RUN!!!!

    Dick Hannah Dick Says Yes Vancouver

    Dick Hannah Dick Says Yes Vancouver

    (91 reviews)

    I purchased my vehicle from Dick Says Yes (Dick Hannah Dealerships) toward the end of December, and…read moremy experience since then has been nothing short of exhausting and deeply disappointing. In just one month of ownership, the vehicle has already been brought in for service three separate times (not including the other two occasions I've left the car for diagnostic). I most recently picked the car up from servicing 2/2/2026, only to have the service engine light turn back on almost immediately (2/3/2026). I was informed by the dealership that their diagnostic equipment does not provide in‑depth readings, and that I may need to take the vehicle to Mercedes for proper diagnosis, entirely at my own expense. Being told I could be financially responsible for continued mechanical issues on a vehicle I have owned for barely a month is unacceptable. This situation has caused significant inconvenience, including repeatedly having to arrange alternative transportation while the car is being serviced. Purchasing a vehicle should come with reliability and peace of mind--not constant breakdowns, repeat service visits, and uncertainty from the start. I regret purchasing this vehicle from Dick Hannah / Dick Says Yes dealerships. Based on the repeated mechanical failures, unresolved engine issues, and the short time frame in which all of this has occurred, I strongly believe I was sold a lemon. At no point during the sales process was I advised of existing or ongoing mechanical issues. Now, after the purchase, I am being told that I may ultimately be responsible for repair costs related to problems that have existed since the vehicle was sold to me. Due to the seriousness and persistence of these issues, I am actively seeking further resolution through formal consumer‑protection and legal avenues, including: Washington State Lemon Law Administration (Office of the Attorney General) Washington State Attorney General's Consumer Protection Division BBB Auto Line Other purchaser‑rights and consumer protection agencies Potential legal consultation regarding Washington State Lemon Law protections I am posting this review across multiple platforms to document my experience and seek proper resolution. I strongly encourage anyone considering purchasing a vehicle from this dealership to proceed with caution and to be fully aware of the risks involved.

    I'm not someone who usually leaves bad reviews, but my experience at this Hazel Dell location…read moreyesterday (April 14th) was honestly pathetic. My boyfriend and I walked in ready to look at a new car, and the employees just stood there staring at us without saying a single word. We felt so uncomfortable and disregarded while we walked around trying to find someone to help us. The staff acted completely stuck-up and didn't even make eye contact. We felt stupid just standing there while being ignored could've said hi welcome in or something but they just stared at us like some fucking zoo animals so we left. I will never bring my business or my family's business here again. There are plenty of other dealerships in the area that actually value their customers. edit: this place still fucking sucks

    Carr Auto Group - car_dealers - Updated May 2026

    Loading...
    Loading...
    Loading...