The customer service at this location is subpar. They rightfully expect you to be without to satisfy a policy. Purchased an interstate battery from this location and within the warranty period of this said battery it went bad, matter of a fact had three separate charging system checks to confirm it was indeed the battery. Obviously what happens with a dead battery, your vehicle is left at a standstill. Well this awesome "policy" says I have to leave the battery to charge for a minimum of 24 hours before they will warranty it out. This is unlike any other major auto parts store that swap them out under customer service and take care of the bad battery themselves. Well not CarQuest, they don't care one bit. Only open a few hours doesn't help. Never again will I step foot in another. Thank you for your terrible customer service. You helped zero. read more