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    Carpets By Bernardo

    5.0 (5 reviews)
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    4 months ago

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    1 year ago

    I've used Bernardo 3X.. Installed carpets and vinyl flooring. Never an issue. Excellent work. I highly recommend.

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    5 years ago

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    7 years ago

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    14 years ago

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    South Bay Carpets and Hardwood Floors

    South Bay Carpets and Hardwood Floors

    (169 reviews)

    It was great working with Joshua and his team. They were considerate and asked questions about…read morepreferences. Always swept up at the end of the day and left work areas organized and tidy. Thanks all!

    I hate writing reviews like this because I try to support local businesses, but this experience was…read moreunacceptable. I submitted a request through Yelp on a Friday evening. I received an immediate canned response that clearly wasn't based on anything I wrote or the photo I submitted. It even included a note about ignoring outreach from other companies. The next message invited me to call Joshua Diaz-Blanks, so I did. My call went to voicemail, I left a message, and I never heard back despite calling during their posted business hours on Saturday. Before they closed on Saturday, I texted Joshua. His response was that his grandmother was in the hospital and might not make it. I was sympathetic, offered prayers, and told him we could reconnect Monday or later if he needed more time. Then nothing. No follow-up, no update, no communication at all. On Monday, I walked into Banner Carpets on Artesia instead and purchased what I needed. It was a small $1,300 job, but small jobs add up and reliable service matters. This was handled very poorly, Joshua. I truly hope your grandmother recovers, and if her time is up, I wish her peace. But using a family emergency to excuse basic lack of communication is not professionalism. At some point, adulting is tough, but following through on what you promise is part of running a business. Amateur experience and extremely off-putting. One star Disclaimer: Do not call, text, email, or message me on Yelp regarding this review. I do not want further contact from this business. FOLLOW UP: Joshua texted me to discuss, then went to ChatGPT to craft a garbage response. You decide, I'm a liar and my review is nonsense? So disrespectful to me... 0 stars.

    Carpets By Bernardo - carpeting - Updated May 2026

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