On time for both the estimate appointment and the work. Clear complete estimate discussion and came…read morein on (reasonable) quoted price. Cody and Scott did fantastic work fitting new sheet flooring to a cut-up 1920-era house's kitchen plan! Pleasant, no mess, just great. Will DEFINITELY use again!

I needed to change out the carpeting in my parents' home before putting it on the market. A realtor…read morerecommended Carpet & Flooring Showcase, and I am so glad I took his advice. The staff was so much fun to work with. They really know their stuff--that is for sure! They did a great job measuring the floors, placed the order quickly, and the installers did a fantastic job. Carpet and Flooring Showcase offers a wide selection of carpets and other types of flooring including tile, hardwood, laminate, and vinyl. Because they do not advertise, their overhead is low and they can offer great rates. All their business is by " word of mouth." I was able to get a high quality carpet, much better than I thought I could afford, because the price was so good! I highly recommend Carpet & Flooring Showcase!

A loyal, family owned business! After requesting their professional opinion about the condition of…read moreour basement after an inspection marked a wall in our basement questionable to today's standard, this company came out after doing a project over a decade ago. The owner educated us and gave us peace of mind that our basement was great, especially given the age. He didn't try to sell us work that wasn't necessary. Their previous work was done in 2008 and still holds up and looks great. No basement leaking or foundation issues. Thanks for taking the time to follow-up. We will definitely use this business in the future and refer loved ones and friends!

We dealt with Andy, the owner of the business, on a deal to acquire some heavy equipment he was…read moreselling, an old loader that he wasn't using any longer. We communicated with him for a couple of weeks, test driving the machine, inspecting it closely, and asking a lot of questions about it. It had a lot of miles/hours on it, but we decided to purchase it fully aware and understanding the issues with it (leaky diesel tank, leaking air from the tires, yet the transmission was good). He was firm on his price, we felt he was being fair, and he spent a lot of time with us during the process. On the day the check we wrote to him was approved by his bank, he had us come by to pick up the loader to take it home. Andy assured us that the batteries in the unit were good. Trusting his communication, we drove it off his property over 1 mile away to meet the flatbed truck delivering the loader to our Milwaukee address, and when we arrived at the meeting point, we shut the loader off awaiting the driver's arrival. When the driver arrived, we proceeded to try and start the loader to drive it on the flatbed, but it would not start. After trying lots of different tricks, we couldn't get it started, and finally decided to drive a few miles to a farm supply store to purchase some batteries, which once installed, allowed the loader to fire right up! The batteries cost us an extra $275 + $150 for the driver's time just to get it home. When we followed up with Andy via his cell phone leaving him 3 messages over the course of the week that followed, he would NOT return our phone calls. Before he had our check for the loader, he was VERY responsive. But upon calling to ask him about the batteries and the additional $$$ he cost us, he wouldn't respond. We were hopeful he would be understanding and share the costs which inconvenienced us following his comments that the batteries were good. Not knowing Andy beyond this transaction, I question his desire to do the right thing, and thought others should know about it. Is this how he provides customer service to others?

We purchased carpet tile and bathroom flooring. The installation was quick and well-done. Owner is…read morehonest and reliable. Keeps commitments. The installers were pleasant and hard-working.

Paul Semenske says what he does and does what he says. He's a craftsman, he's trustworthy, and we…read morecouldn't be happier with all the work he's done on our home, including some emergency work he helped us with after some flooding. A pro's pro.

We recently had a fireplace installed and were very happy with the overall experience. The pricing…read morewas reasonable for the area, the delivery and installation were completed quickly, and the crew was professional, respectful of our home, and took the time to put down tarps to keep dirt from being tracked inside. My only suggestion for improvement is the billing process--I would have appreciated the option to pay by credit card on the day of installation and receive invoices by email, and including a return envelope with the mailed bill would have been helpful. Overall, we're very pleased with our new fireplace and would recommend this company.

Unreliable Service, Wasted Time…read more I scheduled two separate appointments for fireplace maintenance with Darboy Stone and Brick. The first time, they claimed I had canceled, which was impossible as they had an incorrect phone number on my account. For the second appointment, they gave me a 3-hour window but never showed up. Their failure to show up twice, especially after I confirmed the correct contact information, resulted in two wasted days for me. This lack of communication and reliability is unacceptable.

The slab they mud jacked still slamted towards house. They are coming to fix it but why not done…read moreright the first time? Also did it in the rain which im worried about the longevity of it. Lastly argued with me in the phone saying that work that was quoted was actually done and I owe them for it. I would use someone else next time. Edit: they did come back and rectify.

The ABT was super efficient and we're able to deal with unexpected circumstances with ease. The…read moreteam was easy to work with, very knowledgable and very pleasant.

I have been very impressed with the service they provide. My husband and I were working within a…read morespecific budget but also wanted unique carpet for our steps. Phil was down to earth and worked with our budget. I highly recommend working with him and looking at the selection they have. We will come back in the future if we need flooring again.

Phil and team did a fantastic job helping my wife and I pick out the carpet for our baby room!…read more Quick and efficient with a sense of humor!

Great prices great customer service very knowledgeable would highly recommend. I will definitely be…read moreusing them again In the future.

They just don't build them like this anymore - A line my grandpa used to say, and 100% applicable…read moreto the folks / family at Carpet Gallery & Flooring Center. This is family owned, community owned and how they treat people shows it. My wife and I were in the process of moving and stopped in while trying to choose carpet for a house that we were selling in another state. Knowing this, the folks there still took time to make sure we understood what we were doing, what we were working with and provided us a good amount of information on what we should look for / what to do with getting new carpeting. These folks care about their community and customers and it shows. I know the first number I will call for our future flooring needs in this area. Great people.