Bryan did our kitchen backsplash in October and did fabulous work. He is detail oriented,…read moreprofessional, and a great communicator. He tells it like it is, has a good reason for every thing he does, and is one of the most trustworthy contractors I have ever worked with. We will definitely be calling him back for other tile projects in the future.

From the owner: Tile, stone, wood, vinyl, shower remodels, tub surrounds, tub to shower conversions and more! read more

Hector, the owner of Accent Tile & Stone is right there in the store when you come in. You get…read morepersonal service. He is a lifelong, helpful, commonsense man that has been in the tile business for 40 years. He is the only one in Lubbock Texas that gave me a good price. His tile layer, that installed my front outdoor entryway tile is William Rivera. A young family man with 10 years of tile laying experience. He did a perfect job and did everything possible to make the tile look good and long lasting. You can ask Hector for my address and come see the perfect job William did.

We had our kitchen countertop done with engineered quartz. About 3 years later it developed cracks…read morein two area. We contacted Hector in March he insisted it was in the manufacturing process. He would contact them. Around and around we have gone no resolution. Finally something would be done. Hector would replace countertops and backsplash for $700.00 less then original price we paid. BFD!!! After more research he didn't install them correctly nor will he do anything about it. Do not trust Hector or his company.

Winder flooring is the best business that I've dealt with since I've lived in Lubbock, Texas…read more Everything was professional from start to finish Audra and her team did a fantastic installing our floor and matching the paint exactly on our baseboards.

My former boss recommended Audra to me after I ran into issues with my original contractor. I had…read morewater damage from a faulty water line and so this was going to be 90% insurance work, but I still wanted the best outcome for my money, as well as my insurance company. It was the best decision I've made in a long while. As another reviewer noted Audra also met me at the flooring shop and helped me pick out a lovely luxury vinyl plank and I am very happy with the results. Her husband Jeremy is also the lead installer and his crew was professional, punctual and spot on with their time estimate. Today, September 3, 2025 they are about to finish up. They swept up debris and any other items from the demolition and the installation. I've already recommended them to friends. Thank you Audra, Jeremy and your crew. LizH

i just moved to texas and wanted a new floor. 4k square foot home. im a woman. i know how to…read moretile a floor as my husband was a contractor before he passed away. i used to help him. because the home is larger, i need to buy the tile in one lot, then buy all the other supplies in the next lot. the website looks great. but.. there is no pricing. there is no way to tell what anything costs and zero way to do any comparison shopping online. i love the idea of supporting a local company, so i called this company first, before homedepot. don't waste your time. these (/sarcasm mode on) lovely gentlemen (/sarcasm mode off) will laugh at you if you ask the price of tile. they ask for specific. i give a brand, more snickers. again.. "nope.. cant tell you, we have too many." ok... then tell me all of them. i'll wait. more under the breath snickers. is it because im a woman? is it because you plan on changing the prices and thats why you dont have pricing? i've had that happen to me with a carpet company, so i know the "screw the customer" game of refusing to give pricing. Even homedepot lists prices!!! they have millions of tiles too! horrible people. i called him out. i said.. "you think its funny that i am calling you to get tile for my house? why are you laughing at this attempt to make a large purchase?" more laughter! i hung up. Then some asshat called me back! i had zero interest to hear what some scammer wants to tell me. if they refuse to give a price, you can bet they are going to change prices and scam you later!!!! DO NOT USE~~~ PS! Mike (the horrible owner) just made a rebuttal! Mike is claiming "no one laughed"? That is a bald faced lie. That guy did laugh. multiple times. How dare you lie in a response!!!! Shame on you!!!! Go listen to the recording!!! 1,000,000% he is laughing!!!! Snickering at me every time I asked for a pricing! Clearly, you have set yourself up and your opaque pricing so that you can cheat people or change pricing! You are denying that he was laughing, please, lie to yourself, but DO NOT LIE about what happened! I am now going to plaster this review on every single social media platform. You do not get to lie about what happened on the phone!!! NO

Great service and fast installation. Would use them again! Dereck was professional and prompt in…read moregetting our quote. Good quality carpet.

Worst place ever. Do not come here it's not good. If you're considering a place to go do not come…read morehere. It's very bad and small. Price way too high as well.

Update: The second bath has been finished awhile now and it is great. They increased the…read moreinsulation, and made the whole wall glass which really makes the room look bigger. I really wish we had at least done this bath years ago.

Flatland did a great job cleaning three bedrooms with carpet at a reasonable price. Will…read moredefinitely use again!

Very professional and great work! I will use them again for sure. Highly recommend…read more They did some repairs on my carpet areas.

Very professional and quality work, at a reasonable price.I had a shower door installed. They…read morepicked the door up for me at home depot and had it installed in no time. I highly recommend this company!

From the owner: Family owned and operated. Serving Lubbock and the surrounding areas for over 30 years. Senior and…read moremilitary discount.

They took out our old flooring and installed Travertine. It turned out beautiful except.....they…read moredidn't remove our expensive baseboards and they got all mucked up, ruined!! They should have removed them or suggested we remove. They all have to be replaced! On top of that they put a cheap wood threshold rather than ceramic. We most likely will not have our flooring done here again.

Patsy is so helpful and easy to work with. Replaced some old carpet in my home office and tackled…read morethis do it yourself project over the weekend. Still have to complete the trim work, but loving the look already! I had looked elsewhere and couldn't find exactly what I wanted. Was pleasantly surprised to find exactly what I wanted AND better prices at Yates! Patsy is the BEST! Go in and let her help you find exactly what you're looking for too! You won't regret it!

Joey did a great job, we were very pleased! He came when he said he would and cleaned everything up…read morenicely when he was done. We will use him again

I was going to install new floors by myself in the house we are trying to sell and I completely…read moreunderestimated how long it would take me alone. So as the deadline slowly creeped up I panicked. I grabbed the phone and called Sotelo. These guys came by to check the house the same day, sent me an estimate that evening and began the next morning. They worked 12-14 hour days 4 days straight to finish my house in time for listing. They were extremely polite and helpful, even offering to help me move furniture around the house when it was too heavy for me to do alone. I can tell you how impressed I was with their work ethic and the final product. I found a couple spots that needed adjustments and without complaint or hesitation they jumped right on it. I know what a hard job it was and how stressful it had to be for them with the time constraints but they guys were above and beyond what I could have hoped for. I will NEVER try to do flooring alone again. I'm calling this company every time!