Talk about keeping the customer's best interest in mind. I want to give a shoutout dispatcher…read moreTanesha and Mr. Handsome Brian, we had a flood situation down in a basement and being that it was the first time dealing with this situation in a new house I needed some direction. Brian had 2 other jobs lined up and made sure to check in with me and get an update on the status so I didn't feel neglected. He made sure to communicate every option available and laid out the next steps. Definitely recommend Home Comfort Experts and ask for Brian!

Upfront pricing. Charged me nearly $300 for using a faucet I had purchased and labor on top.read more

Needed air quality fixed in home due to allergies and lung injuries. Service and value were better…read morethan what was expected. Owner gave the most professional service, way better than those franchise operators. I don't normally do reviews, but this small company owner deserves the applause. Very satisfied customer. Cleaned, sanitized and deoderized at a very reasonable cost. Very informative, on time, and professional. Definitely helps the home air quality. This a definite small business people should be calling. Completely satisfied customer, S.B.

Working with Casey on my air duct cleaning project was amazing. I had gotten his contact from a…read morereferral. After contacting him, he was very quick in returning my call . After supplying him with the needed information about my house, he quoted me an estimate within the same day. Within a week he finished the job. Upon arrival at my house, he was very professional . He went through the procedure with me and asked if I had any questions. He was very thorough and conscientious. Tarps were even laid down to minimize anything he might disturb. Nice job and Thank you Casey!

Our sump pump died. The tech came out the next day (other than plumbers needed 3-4 days) and he…read moreefficiently swapped out the sump and added a battery backup. The best thing was Tye's willingness to answer plumbing questions. We're in a new-to-us home with different systems than we're used to. Price-wise, I googled average costs and they were in the average range.

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

Cost quoted to clean 20x12 area rug $125. Seems high. Ask if I wanted it deodorized and I said yes…read more Not told it was an extra $40. Will never use again. The cost of the rug was just a little less than the cost of cleaning. Gentleman tried to sell products and scotch guard protection. What a deal!

Guys get to work hard over at Stanley Steemer. Hard working little steamers up over there. Got the…read morecarpets all steemed up real good. Clean to I tell you! They get down in the carpet fibers all deep like yeah real deep. No more dirty stained carpet. No sir. They use water and steam! nice little racket they got going! LOL. Steam that carpet real good Sons! Real deep like too!

I had the drier vent cleaned out. Drier was taking a long time to dry a load of clothes. I figured…read moregetting the vent cleaned would help and it sure did. I got a fair price from MY-T duct cleaning. This business is doing great business. Job was done with care. Mike the technician was very communicative. Informed me about the process. Took the time to do it right. Very friendly, and put me at ease right away. He showed me before and after pictures which was impressive. This was a good value with excellent service. Would not hesitate to hire them again. I would recommend. A++

From the owner: When was the last time you had your air ducts cleaned? Over time dust, germs, and mold build up in…read moreducts and are passed to the air you breathe. Don't get sick from dirty air. We can clean all vents and ducts in your home, keeping your air as fresh and healthy as possible. Do not forget to have your dryer vent cleaned on a 12-18 month basis! According to the National Fireman’s Association almost 17,000 house fires a year are caused by clothes dryers!! Call us today.

I have a five star review posted due to the fact that the problem was taken care of. However, the…read morefollow up wasn't so great. During the process of opening my sewer, parts of my patio was tore out unnecessarily. I was PROMISED this would be fixed once the ground settled. After three months of waiting, I called the office and once again I couldn't reach a live person so I left a message requesting a patio repair. Nobody called me back. A week later, I called again, left a message stating they had 10 days to fix the patio or I was going to have it repaired myself and send Summer's the bill. The plumbing manager, David called me back stating the patio would be framed on Thursday and cement poured on Friday OR the whole thing would be done on Friday. Thursday came, nobody showed. Friday, two men showed up stating they would frame it that day and come back, "Sometime next week to finish it. I said, "NO it will be done today as promised" as I had scheduled someone to plant grass the following Monday." After one worker trying to wiggle out of it, I insisted the cement would be poured that day. The cement was poured but on Sunday when I was told I could take the frame off, I saw they only poured 1.5" of concrete on a 4" slab!! This isn't even up to code and the work was sloppy! This serves no value to me as I am now going to have to have this fixed by someone who actually takes pride in their work and knows what they are doing. I would give zero stars here if I could but I don't have that option.

as a single mom, they refused to help me fix my hot water heater due to my credit score and not…read morehaving abundance of money therefore I was left with a broken hot water heater to shower, my children and myself with cold water since then they have had pneumonia and I'm still struggling to to get the funds to be able to purchase a new hot water heater for my children and myself I have nobody but myself and my children and their minors. It's sad that a business will not help you out or come up payment plan that works with people with low income and not a score they don't value people unless you have lots of money or high credit score

They did a good job resolving the issues I was having with my A/C unit. Their customer service…read moreimpressed me.

We have been customers for many years, and they have been great! Fair pricing, knowledgeable and…read morefriendly service team, and prompt service. Highly recommend this company.

We needed to replace our furnace/AC system and got quotes from several companies including Gibson…read more All three quotes were for the exact same equipment and all were within ~$500 of each other ($15-16K). We requested an upgraded system with higher efficiency which cost more than the cheapest system because energy efficiency is important to us. Dave was on time for his appointment, organized and thorough in looking over our existing system and the layout of our home, vents and returns. He also suggested we increase the size of our AC even before I mentioned that on really hot summer days it would get up to 80* with the AC constantly running. He matched one aspect of another company's offer. He explained his proposal welll and we ultimately went with Gibson. The installers were very efficient and thorough and cleaned up after themselves. They made sure I was connected via the manufacturer's app and that I understood how to operate the system. Dave and the two installers displayed professionalism throughout.

Semi annual check on our hvac Brandon did an excellent job…read more Was extremely thorough as well as courteous and willing to explain everything he did to me. Gibson has always been 5 star with us 9 years in a row.