Customer service is their well-earned hallmark. cleaning of sofa and oriental rug in the house are…read moreexcellent. Dries in a few hours. Scheduling is easy and the voice on the phone clearly cares!

They did a great job, completed the work quickly, and were able to remove the odor from our tile +…read moregrout floor.

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

Responsive, communicative, and did a great job cleaning the whole house' carpet! No odor afterwardsread more

We were really thinking of replacing the carpets in our downstairs basement! Paul was on time,…read moreworked quickly and 99 percent of the stains were completely removed! I really should have taken before and after pictures because the results were dramatic! Looks like this old carpeting still has plenty of mileage left! We will certainly be calling Cyclone in the future!

Our oversized sectional sofa, with multiple cushions, hadn't been cleaned in many years. Its…read moreoff-white/cream-colored hue was dull and greyed and adorned with several small stains. Greg ably took care of the challenging task of getting the equipment up through bushes, onto our 2nd floor balcony, and into the living room. He worked hard scrubbing all of the numerous upholstery surfaces. The end result was a wonderful vibrant white sofa that looks almost new. I liked my telephone interaction with Bob DiTucci when setting up the appointment, and we are completely satisfied with the results of Greg's upholstery renewing work.

Bob was very efficient in returning my call and setting up an appointment. When the date of service…read morearrived, Greg called to update me on arrival time. He was very professional and did a remarkable job cleaning my furniture and carpets. I'm very pleased & highly recommend them!

Breen Cleaning and Maintenance was quick to help after a stain left in my carpet from someone…read moregetting sick. Everything was clean, and no smell. Tom explained what he was doing and offered suggestions for future care. No high pressure sales, I felt it was a great price. Would recommend to anyone.

From the owner: Carpet cleaning middlesex county massachusettsread more

Statewide responded quickly, provided an estimate which they honored, and the work was done quickly…read moreand professionally.

I can't say enough good things about this company! I was arranging a last-minute carpet cleaning…read morefor my in-laws' home and needed someone on very short notice--the next day, in fact. I was coordinating everything from out of state, and they made the process so easy and stress-free. From the start, communication was prompt and professional. They gave me a competitive quote, worked around my tight schedule, and showed up exactly on time. Most importantly, they did an amazing job--the carpets looked fresh, clean, and way better than we expected given their condition. If you need someone dependable, thorough, and easy to work with, don't hesitate to call these guys. They truly went above and beyond, and I'm so grateful for their help! My mother in law was thrilled with the results.

Pros: Good communication. Showed up on time. Friendly. The carpets look better than before they…read morecame (but it was a low bar to beat). Decent price. Cons: Did not do a great job. I know I had some tough stains to deal with, but I don't feel they put in the extra effort to try to get them out. I was able to remove some myself with a lot of scrubbing and strong detergent. Plus they completely ignored the corners of the room-the carpet had clearly not been touched. They literally rushed through the job and I think that is why they didn't meet my expectations.

Great service. Highly recommend Dynamic Cleaning Systems. Efficient. Friendly. Thorough.read more

Excellent service and cleaning. Very competent,…read moreaccommodating and congenial staff. Always does an excellent job. Very happy with them.

I contacted McCarthy Cleaning Company and spoke to a lovely Paula. She bent over backwards as I…read moreneeded my rugs cleaned almost immediately! John showed up the very next day and did an amazing job - the basement stairs are the MAIN stairway to the house from the garage and to exit out to the yard. I have 4 dogs and 6+ years of use!! I really, really thought he'd say "NOPE, you need a new carpet"! Well, it looks like I bought a new carpet! Thank you, Paula, for being so nice & in-service and pro-active and thank you, John, for the amazing job on our YUCK carpet today. YOU BOTH saved us as our Open House is this Friday - WHEW - one less thing off a very long list and what a GREAT JOB!! Very Happy New Customers! Victoria & Jay Cappadoro

Paul & Charlie are the best! We moved into our home and…read morethought the upstairs carpet was a light beige and looked fine. After a few years I began to notice dirty foot prints. Then I spilled something which required professional cleaning. Colonial Carpet did a wonderful job and lo and behold - the carpet was cream. It's beautiful!

The guys at Colonial Carpet Cleaning, Paul and Charlie, do a fantastic job and know the business…read moreinside and out. They cleaned my sunroom furniture and rug and it came out just like new. They are efficient, their prices are reasonable and they come out to do the job when scheduled. I would refer them without hesitation.

We called Crystal Clean to clean our sectional. We have a small dog and 2 toddlers so as you can…read moreimagine the sofa was pretty stained and dirty. Chris did a great job, he was quick, polite and reasonably priced. The couches look brand new! He even gave us some stain remover to use to keep them looking great. I will definitely be using Crystal Clean again!

Phenomenal service! Arrived punctually, was very professional, worked quickly and efficiently, and…read moreour gross carpet now looks amazing. So happy I called them! Price was VERY reasonable too. Will definitely use their services again. Chris has been helping my mom for years as well, never a bad experience!