I had them do some service work for me. Great communication and good quality work. I would…read morerecommend them to anyone

They tiled our shower and our kitchen floor. They did such a good job we hired them again for our…read morenewest home's carpeting. Fair pricing, great service, and very communicative.

I happened on to this local carpet place by accident and couldn't be happier!…read more I discussed carpet options with a couple of staff people but also lucked out and was able to visit with the owner. He taught me so much about carpet pad and types of carpet. I explained where the carpet was going and my usage and he pointed me in a different direction for carpet choices. The crew assigned was top notch. The lead on my job has been with the company for over 20 years. Seams look great. The stairs look great. The overall job was very professionally done. I plan on returning to this business for new bedroom carpet later this year.

Rachael had a complete attitude when asking about different carpet sizes and what would fit. She…read morewas rude, told us to go somewhere else where they could measure better. Complete waste of time.

Scott did a phenomenal job with our flooring. Will absolutely use him again in the future.read more

Scott at Bel Lavoro did such phenomenal work! He was so professional and went above and beyond!…read more Will definitely hire him again in the future and can't recommend him enough!

We got four quotes for our hardwoods (additional square footage and refinishing current floors)…read moreThis was the best price we received. We couldn't be happy with the work. Joe's crew was on time and worked diligently. Very clean crew who we trusted. Give Joe and Claire a call. 913-669-3653

We had our master bath remodeled and Joe and his crew did a beautiful job! They laid new tile on…read moreour floor and retiled our shower. We could not be happier! Joe truly cares about his clients and making sure you are 100% satisfied with the job.

The entire process was quick and easy. I had never gotten new carpet before, so I wasn't sure where…read moreto start, but Adam made it simple. The installers were super helpful and professional as well!

Payless Flooring of Olathe was great to work with. They recently replaced the carpeting in my…read moreentire house. The carpet layers were great. They were very professional and efficient doing the carpet. They left no mess at all. The cost was very reasonable too. Adam in office was great to work with. Definitely recommend.

Great service. Jordan was really thorough and explained everything. Great quality service at…read moreaffordable prices. He also noticed some incorrect features of our initial carpet install by another company and fixed the for us. He cleaned up after himself which I really appreciate since I have a lot of kids waking barefoot around here. I highly recommend this company!

Jordan did a great job from quote to completion of the project. He kept me informed and the…read morequality of his work is excellent! I highly recommend J's Floor Service!

Bills will be my go-to carpet place from now on. They replaced all of the carpet in my house during…read morethe pandemic. Throughout the process Bill was very responsive: gave me an estimate quickly, scheduled his team promptly and worked around delays with other work teams. The installed carpet was great!!

Painless shopping experience with awesome staff and help. The first thing that occurred when I…read morewalked in, I was greeted warmly. Going in, I already had a color and style in mind, but by coincidence, they carried the exact brand that we were planning to use. Getting an estimate and talking with Bill, he was very friendly and professional, and the estimate from Meghan was very detailed and in-depth, and it even included pricing for a base install and an upgraded version of the carpet. Overall, I've had a very memorable experience, and any future flooring projects or renovations, this company will be my first stop.

They were very friendly, quick, and helpful with the whole process. They provided exactly what we…read morerequested!

A few months ago KC Wholesale Carpet did a magnificent job for our fraternity house basement floor…read more The product and install was professional all the way through. Hats off to this locally-owned small business that sets the bar in every category (including customer service)!

Great store in Overland Park. John was a great sales person. They do make you pay half on order…read moreup front but they make you pay the other half 1-2 weeks before install which we did not like. First crew did good work but went out to their truck each of 4 hours to smoke for 10-32 minutes. Brought all of that smoke smell into the house that took us two days to get rid of. Second crew Bill and Corey EXCELLENT!!

From step one to completion, Carpet Corner was amazing to work with. When we walked in just to…read morebrowse, they took the time to talk us through the various brands, what they offered, and who was running sales at the time. They gave us sample to take home so we could really see which colors would work in our space. They were able to quickly come out and measure the rooms and worked with my hectic schedule to do it in a day/time that was very convenient for me. Once measured and carpet was picked out, they did have a few week waiting period for install, but that was fine as we weren't on any kind of deadline. The installers came around 830 on the day and we're done around 1pm. They carpeted our living room and 3 bedrooms. Some rooms required more carpet that the length of a roll and the seams are invisible. They moved all our bulky furniture in/out of the rooms and we didn't have to worry about trying to do that ourselves. The carpet came out amazing and we couldn't be happier.

To anyone out there thinking of buying flooring from these people buyer beware. September 2024 we…read morepurchased laminate flooring for our dining room. We told the salesman that we needed something that would stand up to our dining room chairs that have plastic rollers on them. The flooring he sold us he assured us would do the job. At about a year the laminate has begun to wear away due to normal use. When I called to report this. They initially said it should be covered by warranty. They then called to tell me it would not be covered because the flooring was not made to have chairs with rollers on it. When asked why did the salesman lie to us about their flooring. Their response was not their problem. So find a company that is willing to stand behind their product, and have them put it in writing. We will be replacing more flooring next year, but will never use Empire again.

**Update** They responded to this review 5 days ago saying they would reach out to me, yet have…read morenot. Tells you all you need to know about their customer service. A dishonest and ethically challenged company. Do not waste your money on this inept company. For LVP flooring, the only attractive colors are the thinnest and cheapest planks available. The higher quality products are only available in grey colors. Installation process and cost were ok, but its hit and miss with the contractors they use for installation and warranty repair. Between the 4 or 5 visits it took them to finish installing about 400 sq ft of LVP planks, only one of the contractors were highly skilled. We had an installation issue where the floor wasn't leveled properly leading to a significant low spot in a high traffic area that caused a plank to keep chipping at a seam. I guess we purchased some thinner planks since the thicker grey colors were not an option we wanted. The installation guy made sure to tell us several times it was a thin and easily damaged grade of flooring. They came out fairly quickly and replaced the chipped plank, but didn't address the low spot, so it chipped again within a week or so. Installation then kept telling us it was a warranty issue, and warranty kept telling us it was an installation issue, so it took multiple calls and canceled appointments over the course of about 2 months to get them back out to properly correct the issue. I was actually told by the warranty representative that it'd be easier to lie and make up a story that we accidentally damaged the floor by dropping something on it to get the issue resolved. That's what I did and managed to get an appointment scheduled within a few days. I then had to personally make sure the contractor corrected the low spot when they replaced the plank. I'm guessing the installation department was trying to prevent a "recall situation" to avoid dinging some key metric in order to maintain bonus or commission. Just recently we dropped a dog bowl on the floor causing a 1" gouge to one of the planks. I called and spoke to a warranty rep to see if this was covered under the accidental damage warranty. Three days later they let me know that the claim was denied because "throwing an item" is not covered. The notes from my call apparently stated I said "a dog dodge ball was thrown at the floor". I don't even understand what a dog dodge ball is! Either they are dishonest and changed my statement to make sure the claim was denied, or they are so inept they can't even properly document what a customer says. I'm not even that upset they denied the claim, we did cause the damage and it isnt that big of a mark. I'm just blown away by the ineptitude and dishonesty of this company. They may be affordable when compared to other flooring companies in the area, but you get what you pay for. Save yourself the hassle and try someone else.