Joe Malo from Restoration Pros was fantastic to work with. We noticed what we thought might be a…read moremold issue in our shower, and Joe came out promptly to inspect it. Thankfully, he determined it was only surface mold, treated and removed it on the spot, and didn't even charge us. What really stood out was that he took the time to explain why it happened and how to prevent it in the future. He pointed out that our shower's grout wasn't properly sealed and that the combination of our shower fan placement and high glass enclosure wasn't allowing moisture to escape as effectively as it should. It's refreshing to find someone who's honest, knowledgeable, and more interested in helping than selling unnecessary services. I really appreciated his professionalism, transparency, and willingness to educate us. If you're looking for a trustworthy restoration company, I highly recommend Joe and Restoration Pros.

I would not use this company again…read more Our situation began as a water mitigation claim, which is already stressful for a homeowner, but the process quickly became disorganized. Communication was inconsistent, timelines changed, and we were told at various points that they were waiting on insurance coordination before work would proceed. The company ultimately chose not to complete the remediation, removed their equipment, and then billed for more days than the equipment was actually on site. When I attempted to ask questions and clarify the discrepancies, the interactions were not handled professionally. The verbal communication I experienced felt confrontational and dismissive rather than solution-oriented, which made an already difficult situation much worse. Everything was handled so unprofessionally. Because I needed to move forward with repairs and focus on my family, I paid the invoice to prevent further escalation while still disputing the charges. Homeowners going through a loss need clear information, accurate billing, and respectful communication. Unfortunately, that was not our experience.

Wolves in Sheep's Clothing ServPro is a predatory business…read more BE VERY CAREFUL! I would NEVER use ServPro even if my entire property is drenched in water. They are a highly litigious company and in fact that's part of their business model. Read just one of their court cases below and you'll find out who and what they are. Their entire business model from start to finish is suspect. They use people's desperation at a time of disaster to abuse their power and to over-charge 10X for mediocre performance. Their equipment is very old, their pricing is outrageous and you'll never know what the pricing is until it's too late and you are on the hook. Do NOT trust them and proceed with extreme caution. Court Rebukes ServPro Franchisee for Attempting to "Extort Payment" from Victim https://2urbangirls.com/2025/11/court-rebukes-servpro-franchisee-for-attempting-to-extort-payment-from-wildfire-victim/

Amazing! I would rehire SERVPRO of Huntington Beach again in a minute. Don't hesitate, they are…read moretop-notch professionals and care about doing a good job as much as you do. We had a hoarder renter in our high-end unit. The smells were hard to tolerate; the carpets and walls were a mess (see before pics), and there was mold in the garage due to a leaky pipe. The door handles were missing, as were the closet doors. Holes in the walls, greasy cabinets, walls, and ceilings. The smoke detectors were missing, and nearly everything else was either broken or missing altogether. Once all the junk was removed, we didn't know where to turn. We called SERVPRO of HB (note that not all SERVPROs are equal, so be sure to have the correct office). We met with Eddy, and he immediately calmed us down with his soft-spoken manner and his amazing command of the situation. He knew exactly what to do to move us from panic to calm. Eddy not only knew what to do on the repairs, but he also had a keen sense of style. It was as if he could see the finished product through all the ugly distractions. He provided us with a detailed estimate within a couple of days to bring everything back to a fresh and new-looking state. I must say, we first thought he might be exaggerating. I mean, the place was terrible-looking and smelled, all 2,300 sq. ft. of it. As it turns out, he did everything he promised. In fact, we had never seen the place look so good. The provided pictures do not do justice to the transformation. Everything smelled fresh and looked like a brand new home. Their attention to detail was top-notch, as was their constant updates. They met their three-week goal. By the time they were done, the place was move-in ready. Thank you, SERVPRO, and especially Eddy, who stayed with us the whole way. What an amazing company.

Had a water leak that was soaking the bedroom carpet in one of the units in my triplex in Los…read moreAlamitos. My plumber found the leak in an adjacent unit's dishwasher. (Thankfully not in the slab somewhere). I then went home, Yelped and found Rainbow Restoration. I called, Terrance answered, and told me he would check it out in about an hour or so. He called me back and said I could rent the equipment from Home Depot and do it myself or pay him $500.00. I went to Home Depot, found out the rental fee was $300.00. I called Terrance and gave him the go-ahead. He had a crew out there the same afternoon. They set up the drying equipment in the bedroom and texted me a photo of the equipment in operation. Two days later they moved the equipment to the hallway and hall closet. Two days later they removed the equipment. Gladys, from the office, called me regularly to keep me posted on what they were doing. The funny thing was that I never actually saw anyone from Rainbow. When they got done the carpets were completely dry, the tenants were happy and so was I. Terrance and Gladys were always so pleasant to talk to and the crew obviously knew what they were doing. Definitely a 5 STAR!

From start to finish the service was amazing Victor Jr Has done a Fantastic job & His Commitment to…read moreget things done has been amazing I have referred out the company thanks to his dedication to completing the job. Excellent service Jr.

I recently had damage to my home due to multiple water leaks. Working with Mike and his team helped…read moreease our stress and helped restore my home better than its pre-damaged condition. Mike and Frank did a fantastic job communicating with me and coordinating with specialists as needed. Every contractor and specialist who worked on my project provided A1 quality and service. The installers/repairmen were also careful and cleaned up work areas daily. My project was finished on budget and ahead of schedule. Most importantly, my wife was very happy with the results. I've already been telling my friends about my positive experience and I would definitely recommend anyone needing similar services to give MAJAC a call.

We can't say enough good things about Majac Restoration. From start to finish, they delivered true…read morewhite-glove service and exceeded our expectations in every way. What really set Majac apart was how involved and hands-on they were throughout the entire process. Restoration work can be overwhelming, especially when insurance is involved, but their team handled so much of the coordination with our insurance company and kept everything moving smoothly and efficiently. Their timeliness, professionalism, and attention to detail gave us complete peace of mind. I had to travel frequently during the project, and Majac did an outstanding job communicating clearly and consistently with both me and my wife. We were always kept in the loop, always knew what was happening next, and never felt like we had to chase updates. That level of communication made a huge difference for our family. They treated our home with care and respect, stayed on schedule, and truly acted as partners rather than just contractors. If you're looking for a restoration company that is responsive, proactive, trustworthy, and delivers top-tier service, Majac Restoration is the team you want. Highly, highly recommend.

I highly recommend All Pro Environmental Solutions. Hansel and his team helped us through a very…read morestressful mold remediation process and went far beyond the scope of work throughout the entire project. Hansel was extremely detailed, responsive, professional, and communicative every step of the way. He constantly kept me updated and always took the time to explain everything clearly. During the process, he even stayed late to help locate the source of a water leak, showed me video footage of the issue, and guided me on the next steps needed to properly address it. His honesty and attention to detail made a difficult situation much more manageable. I also obtained estimates from other companies, and Hansel's pricing was very fair and reasonable for the amount of work performed and the level of service provided. He also referred us to excellent companies and professionals to help with the reconstruction work afterward, including rebuilding cabinets and repairing the opened walls after remediation was completed. The work was completed thoroughly, and the property successfully passed clearance testing. I truly appreciate all of Hansel's hard work, professionalism, guidance, and care throughout this entire process. Highly recommend.

Very honest company, hard to find honest restoration companies but All Pro is definitely honest!read more

What a team of professionals @JGB . It's nice to see that you can count on someone to do what they…read moresay they're going to do and the quality of work doesn't suffer. I love that they are a family owned operation & it shows. They are sincere & empathetic when your whole world just gets turned upside down from an unexpected disaster. Definitely would recommend this company & would be happy to use them in the future.

We had a great experience with JGB Restoration. They helped us through a stressful situation with…read moreour home and made the entire process much easier than we expected. Their team responded quickly, kept us updated throughout the job, and handled everything from the initial emergency work through the reconstruction. Everyone we dealt with was professional, knowledgeable, and respectful of our home. The communication was great, they showed up when they said they would, and most importantly, the finished work came out great. I wouldn't hesitate to use JGB Restoration again and would definitely recommend them to anyone dealing with property damage or needing repairs to their home.

I hope people see this review before hiring any other company for mold remediation and renovations…read moreinvolved in getting your life back after a most stressful situation. Joseph and Sabrina are AMAZING!!!! I wish I could make those letters bigger to express how great they are!! They are so compassionate and caring and not just about the business, which is what you need sometimes on top of and including the work. The communication during the whole process was constant, walking me through the entire process everyday, keeping me updated and letting me know what to expect at all times..no surprises. They protect your property while they do the work, covering the floors and sealing off the area they are working in. They go above and beyond. My job was a little complicated, but they worked through my constant changes and call backs for different things that came up...no problem, always cheerful and reassuring. A VERY BIG THANK YOU to Joseph and Sabrina and the entire crew who worked so hard to get our place back!

I was very pleased with both service and quality of work. Joseph not only arrived when scheduled,…read morebut accommodated a very challenging tenant who expected work to be done only after 6:00 pm and weekends. Unreasonable requests were responded to politely and graciously.

We've worked alongside Fix My Home Restoration on projects requiring environmental testing and have…read moreconsistently found their team to be professional, responsive, and easy to work with. They communicate well, care about their clients, and take pride in the quality of their work. Based on our experience working with them, we would not hesitate to recommend them to property owners in need of restoration services.

Fix My Home is a highly professional and dependable company. Darren is a clear communicator and…read moreexpert in his field, providing invaluable guidance throughout the project. The entire crew is incredibly thorough, efficient, and focused on delivering top tier quality. Anyone in need of a high caliber team should look no further.