Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Very professional. Very helpful and reasonably priced. Great quality carpet! (Good guys)read more

If you want a fancy showroom and pushy sales people, then this is not the place for you. If like…read moredealing with smaller family-owned places that are really focused on customer service and know their products inside and out, then you definitely need to check this place out when shopping for carpet. We dealt with the owner and he spent a good hour with us explaining all of the options available and waited patiently as we poured over many carpet samples. He was also the one that came out to measure and give us a quote. We had intended on getting at least one other quote for comparison, but we really liked dealing with him and the number he gave was lower than we expected, so we just accepted it on the spot. The three installers that come out were really hard workers and did excellent quality work. Very happy with our decision.

Getting new flooring is a huge commitment and being first time home buyers we didn't know what to…read moreexpect. Leon's flooring made the process so easy! From shopping, to buying, to installing I can't say enough about how professional, courteous, and helpful Mike and team are. Mike is an absolute Rockstar. He genuinely cares and does not pressure you or try to sell you. The end product is absolutely amazing! We love our floors!! When we were moving in, the movers had damaged part of our floors and we called Mike to see how much it would cost and they came out and replaced the damaged pieces at NO CHARGE!! Who does that!! If you are in the market for flooring, no need to shop around. Leon's is the place to go. Thank you Mike and Team!!!

Brian was very pleasant, expedient and helpful in helping me choose a product appropriate for my…read morespace and budget, and made the process very clear and transparent. Moe did a great install and I'm loving my new floor. they even sent me an Amazon gift card in a thank you for your business follow up letter written by hand.

Spectacular service and quality. We were considering some of the big box stores and then went to…read moreAmerican Carpet Center and found a wonderful place. The selection was far better than the big box stores and the price was much better. Service was incredible and the end product is exactly what we had hoped for.

Good honest people. I went in with a question and they did not sell me what I did not need, instead…read moregave me good advice and recommendations. Honest and friendly, the kind of people, I would highly recommend them and plan on working with them on future projects.

Dhimiter was great! Responsive, honest, and dedicated to doing great work efficiently. I can't…read morerecommend him and his team enough!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

The BEST! I had the pleasure of working with Andrew and Todd with installing Mohawk Sanibel luxury…read morevinyl plank in my home. I checked out 4 other businesses, but Pleasant Flooring had the BEST product, service, and price - hands down. I will definitely return when I'm ready for new carpet! Loved their install team too!

They have done the carpeting in our house and the vinyl flooring planks in our bathroom. Both jobs…read morewent smoothly. They arrived on time, were professional, and the craftsmanship was perfect. Andy and Todd were welcoming and easy to work with and the pricing was very reasonable. Would definitely recommend them for their fine work.

Walter was very helpful in explaining different carpet types, he came to our house and measured our…read moreflooors. He was able to help us select the carpet we were interested in. Rich and Doug did a great job installing our new carpet! It turned out amazing!! Highly recommend this company.

There were two older men working here (one said he was the owner) both of them were extremely rude…read moreand made me feel very uncomfortable. I was very kind until I couldn't be anymore and walked out after giving them a piece of my mind. Would NOT recommend this place.

My husband and I have been buying our flooring and carpeting from Independent Carpet One for 39…read moreyears. This is the most amazing business, and we wouldn't go anywhere else for our flooring and carpeting needs. They have the best prices and quality of any flooring company in the area, and their sales staff points us to exactly what we're looking for. The quality is also the best. I recently had to have two areas of damage repaired to laminate flooring in my home, and Carl sent two experts to evaluate the floor. I didn't think it was possible to repair the damage. But the contractors were able to remove the damaged planks and replace them with new ones that I had on hand from the original installation. You can't tell that a repair was done. The contractors were professional and so friendly. It was apparent that they loved doing their work. I highly recommend this flooring company.

Had a wonderful experience with Independent Carpet One- I had a custom made area rug which was…read morebound- and it turned out beautifully. Cameron was my salesman and advised me well and communicated perfectly as to status of completed rug. Will and Brian laid it down in the room, taking care with moving furniture. All in all- a great experience.

Outstanding service from beginning to end! This was our third time purchasing from Abbey Flooring…read moreand they did not disappoint. This project spanned the entire house to include wood flooring and carpet. Big decisions were made and we had great guidance along the way from Lisa Krawczak. Lisa's knowledge, ongoing support, follow through and overall professionalism were unmatched by other vendors we worked with. Plus, she has a fantastic personality. It was just a positive experience across the board. Also, we did receive other quotes and Abbey's pricing was comparable-but, the outstanding follow-up and customer service made all the difference. We have recommended Abbey Flooring to family & friends and will continue to moving forward. They are the best in town!

Beware, do not order any extra flooring in case you have some damaged boxes as we did. You can't…read morereturn any thing to this store and that includes unopened boxes of flooring. Specifically said I was ordering extra for this reason and was not told that they have a zero return policy. It was not on any paperwork. Lisa my salespersons response was sorry if I failed to tell you. Love the material, installed by my own contractor. Feel the store and our salesperson legitimately intentionally dishonest.

Terrible! Just like JD said, the installer guys were terrible and hard to get along with. They…read moredidn't want to hear any problems or feedback, just wanted to be left alone. My cat has a better personality. Also, don't be surprised when they cry poor mouth to you and ask you for more money.

Do NOT hire this company! Our appointment was rescheduled…read moreby them based on what turned out to be a lie. Their installer sexually harassed me for days (I actually recorded his onslaught of disgusting statements) to the point that they had to send out someone to babysit him and he continued to do it. A 1.5 day project turned into a 3 day project. On the third day, after being told the guy had been fired he showed up at my house again! I told them to drop off the molding and I'd finish it myself. They sent another installer over that afternoon to finish the job. Before all of this occurred we had suggested the company to a friend. We were ASSURED this guy was no longer working for the company. Well after they YET AGAIN canceled on our friends scheduled install...GUESS WHO SHOWS UP! Do NOT trust these people. They do nothing but lie and deceive and then you get stuck with creepy carpenter!