I didn't realize I was claustrophobic until I was being sent head first into an MRI machine. I…read morestarted panicking and the tech pulled me out. We tried again, but this time it was worse. She recommended finding an open MRI place and asking for a new referral to one of those locations. A quick Google search pulled up Advanced Open MRI of Tucson. I got all the needed calls made and referral was good to go. I spoke with Adam by phone and he was reassuring that once my appointment time came, I would be fine. He also assured me I could go in feet first and I appreciated that. On my appointment day, it was Adam who would be doing the scans. He was again reassuring that everything would be fine and checked on me immediately following each scan. The fact I could turn my head side to side was also a big help. I'd looked online and wasn't sure even open MRI would be for me because in the other one, but turning my head made all the difference seeing it was open. He played music of my choice and it's obvious he genuinely tries to make the patient comfortable. I was given a disc of the images and sent on my way. I highly recommend this place to anyone at all who suffers from claustrophobia and needs an MRI. They really want you to be at ease and that makes a world of difference. My last scans were sitting upright 10yrs ago, but that's not available in Tucson. This is definitely a great other option!

The service was great, Ken took really good care with me. There was no waiting, both of the…read moreemployees were very nice.

After my mammogram I received a letter stating that I needed a diagnostic mammogram and ultrasound…read more, I was alarmed given my personal and family history of breast cancer. I could not get Simonmed to explain why and the earliest appointment they gave me was 3 weeks away. My doctor doesn't work friday to sunday so I had several sleepless nights before I found out that the reason for the letter was that the mammographer had failed to read my doctors initial referral for an ultrasound NOT because the nammogram had revealed a possible cancer.

Simon Med is the worst medical help info they give and for ultra sound. they take a long time to…read moresend info to your Dr. , and they turn off any phone calls asking them about your records. Bad imaging .

Lobby is quiet & spotless. Masks provided as you enter. Front desk was professional and friendly…read more Technician has been outstanding. Kind, through and great at her job. Date of service: 2/9/2026, 9 am. Despite having a bit of scanxiety, this has been a positive environment. I feel seen and respected, unlike another imaging group I've seen in Tucson. As a breast cancer patient who will be being scanned on the regular for recurrence, I was anxious about this 1 year scan. Ultimately, I feel very good about the treatment & quality of care. If you know where the Trader Joe's is on Campbell, go ahead and turn into their parking lot and go to the back right where you'll see a separate building where Banner Advanced Imaging is located. Good parking close to front door. TLDR: Quality, caring staff. Excellent facility. Highly recommend. Disability accessible throughout.

Had an MRI , there were only two people at the desk, They never acknowledged any of the people…read morewaiting in line, after a few minutes two more ladies came in and started checking patients in, the guy with the long hair and Pock marks on his face never helped anyone. It's not the first time that he has done this.

I'm in the lobby. There are two receptionists. As lovely as they both are, they are both listening…read moreto different music on their computers that can be heard throughout the waiting room. It doesn't sound good. It's annoying. I brought it up to both of them... I noticed, people are noticing. This is not how music works and they are both being passive aggressive about selecting music. It's juvenile and not a good experience for anyone.

Had several calls at my home, over the course of a few days, to make an appt. I was to find my own…read morelocation. (All recordings). Called main phone # for location and was told didn't need appt for Chest XRay and right then the wait was only 5 min. Since it is in my neighborhood I went there and waited over 2 hours for a chest xray. Wont do that again. Staff was fine. Donna Flowers CXR 3-11-2026

I've gone to this facility for several years for mammograms. Without exception, the front desk…read morestaff has always been friendly and efficient. I've never had a long wait to be called to the exam room. The technician always takes a complete history before doing the imaging. The whole experience, from start to finish, is always positive. The staff, from desk to exam room, makes me feel like they all care about this specialty of women's health.

A quiet comforting place where I know an important mammo or ultrasound will be worked on me. This…read morehas been the location that I opt to go to year after year and will recommend to anyone who needs this procedure. The staff are always gentle and courteous. Facility is always clean, location is easy to find.

I have finally found the place that will treat my pain properly. They listened and came up with a…read moreplan that actually works. I couldn't be more pleased with them as the present both professionally and highly educated. Finally, I have my life back!

So many negative reviews. I've been lucky I guess. The process I'm going through personally is…read morefrustrating not the staff trying to figure out the issue(s). I have seen NP Niemi-Olson and DR William Ross (Dr Valdiva briefly). Even though I've still not got all the answers and solutions I'm really grateful for their help. Front staff have always been very kind and I have found their communication very thorough. Yea at times you go here and it's packed, and people seem to be stressed (I put some of that down to the crazy parking situation, we legit got flipped of by an elder the other day), but in all honesty this is front line staff really working hard.

Have been here twice. Once for a MRI scheduled at night. There was limited staff and the patient…read morebefore took longer, so I waited over an hour past my appt time. The nurse and tech were very friendly and helpful when I did go back. Make sure you tell them what music you want. I said I didn't care but they just played what the pt before had on and it was terrible country music. lol. So next time I'll be specific. The second visit was an xray. No appointment, I went in as a walk in. they got me in very quickly. The tech was very efficient and friendly. Clean facility. Next to a bomb Indian restaurant if you have time after!

For years, I have been using this facility for imaging to monitor a chronic condition. The actual…read morescanning procedures have been a good experience, though sometimes the wait time has been longer than I would expect. The reason I'm giving them only three stars is that this year their billing system has become totally incompetent. They sent me a large bill and kept telling me that this particular procedure was not covered by insurance. I called Medicare and they had never been billed. I called my secondary insurance and they had been billed but (correctly) would not pay without an Explanation of Benefits from Medicare. I called billing again and explained that they needed to bill Medicare as primary but they insisted that this would not fix the problem. I eventually got this resolved when I reached someone at Radiology Limited who was not in the billing department and understood what was going on. They sent a message to the billing department and my bill shrank by about $500. My wife had a similar billing problem this year. She was billed for a mammogram, which Medicare covers 100%. I can't advise you whether to pay the inflated bill in the hope of getting a refund later. I can say that I refused to pay until the mess was straightened out.

How could you?! Do NOT go here!…read more My mother arrived with a referral from her primary next door to have imaging done after complaining of not being able to breathe. They did an IV iodine and she immediately went into cardiac arrest! They called EMS who did CPR on her for 12 min and finally got a pulse before arriving at the hospital. NO ONE CALLED HER EMERGENCY CONTACT! Who is actually my 81 year old father!! He spent 5 hours searching for her, calling her primary, the hospitals and finally found her. She was on life support!! Imagine this, your mom goes to the doctor, almost dies, no one is called and by the time he figures out where she is he can't drive to see her because it's dark outside! He had to wait until the morning to see his wife. Now also imagine IF she did pass away. Imagine how SHOCKED my father could have been. He could have had a heart attack. They still have her belongings. They never gave them to the EMS so she arrived without a wallet, purse or way to identity her! Yesterday my father had to retrieve her car which was still in their parking lot. He is 81! Luckily they had an extra set of keys. However her phone, purse, wallet are STILL INSIDE THE OFFICE AND NOT ONE PERSON HAS CALLED TO GIVE HER BELONGINGS. This is on top of NOT CALLING EMERGENCY CONTACT AFTER SHE WAS TAKEN AWAY IN AN AMBULANCE! What about the iodine? What kind of records do you have that prove she isn't allergic prior to administering? So many questions and ZERO communication or concern! Run fast away from this place!

I was told by my doctor office the imaging will get authorization but when calling my insurance…read morecompany they didn't have any information. So please do your legwork or you will have a enormous bill

Came here with a friend for sinuses. Walked in and we just…read morehad to scan a QR to check in. It was about 25 min of a wait time to be in Maude the room. The Dr came in and explained thoroughly and she was very nice and professional. So she prescribed medication to help the sinuses.

No ADA accesible doors 1:51 person with wheelchair was struggling to get inside no one to help him,…read moreI was sick and got up from my seat and assisted the man inside