I recently visited Soul Spa for the first time during a visit to Jackson and was happy to…read moreexperience this type of spa in the area. It is inside of a hotel but has a separate entrance if preferred. The staff was courteous and attentive and very area of the spa was clean and very serene. The dressing room includes lockers, restrooms, showers, and a sauna. The robes and slippers were comfortable. I was able to relax in the relaxation room prior to and after my massage service where I was served tea and you can have light snacks (as well as order directly from the hotel bar/restaurant). Overall a great experience but the reason for my rating is that the massage room was very cold and thus not comfortable or relaxing. I alerted the masseuse who also agreed even mentioning that her hands would be cold because of it - when she checked the thermostat it was 65 degrees in the room (during a winter time visit to the spa). Although the massage table was heated I was nearly nude and thus very cold during the massage session. The masseuse attempted to change the temperature but it did not rise during my session.

I have been here on several occasions and the service is always great. I have received massages…read morefrom different specialists and each time has been very nice! 10/10

Buyer beware!! Zero stars bought a $100 gift card shopping…read moreone day with my husband to treat myself at a later time. I was NOT told there is a separate gift card for retail items vs spa services. Was given a spa card. I no longer live in the area and workers would not honor to allow retail purchase. make sure you are aware of their policy

I ordered a gift card for my Wife's birthday and had it mailed to my house. I spoke with an…read moreemployee as I had some questions before I ordered. She answered all of my questions and provided me with great costumer services. Received the card in the mail 2 days later. Would highly recommend them!

I go by my middle name, Elise, and this was by far one of the best massages I've ever had...and…read moretrust me, I get a lot of massages from all over the world (Maldives, Jamaica, Hawaii, Vegas, etc). I was actually visiting from Las Vegas and I had the pleasure of getting Amy as my masseuse. She was attentive, thorough, and absolutely amazing for my massaging needs! I exercised a bit hard the past few days and needed some relaxation and muscle restoration. She worked out ever sore spot on my body and then some! :) She gave me every minute of my 90 min Himalayan hot stone massage and was amazing company. I typically never really talk during a massage but I talked most of the massage time; except the last 20 minutes. Amy was relatable, kind, and very warm. I promise I'm coming back to Amy if I'm ever in the Jackson area again. I was also gifted two Himalayan stones to take with me! Talk about getting your monies worth! I left feeling relaxed and without pain! Thank you soo much Amy for the wonderful experience!! :) I also shared my wedding pictures with Amy and the staff! Lol I felt like they were my new family! :)

Keshunda Bennett done such a great job. I am a person who enjoys getting a massage without having…read moreto talk the entire time. She played lovely zen music and was very attentive to my problem areas(just the right amount of pressure). If you are looking for a relaxing experience, I 100% recommend booking with her you won't regret it

Great place to relax! Best therapist in the Jackson area. If you want a great massage come here,…read moreyou wouldn't be disappointed.

The best massage I've ever had. Kristine truly has a gift. I feel better than I have in months.read more

Very enjoyable experience. Love the deep tissue massage. Lovely, serene atmosphere. Pleasant…read moresurroundings. A needed treat!

Ethereal, I still can not explain this wonderful experience with Raymond & Chrystal. I took my…read moreboyfriend for his birthday & it was amazing! We will definitely be going back. 10ms across the board!

My daughter would go EVERY week if possible. She loves this place! I must adit I was a little…read moreconcerned about the idea of her being too grown up but it's great. I'm the greatest Dad in her eyes. MTH