I recently visited Soul Spa for the first time during a visit to Jackson and was happy to…read moreexperience this type of spa in the area. It is inside of a hotel but has a separate entrance if preferred. The staff was courteous and attentive and very area of the spa was clean and very serene. The dressing room includes lockers, restrooms, showers, and a sauna. The robes and slippers were comfortable. I was able to relax in the relaxation room prior to and after my massage service where I was served tea and you can have light snacks (as well as order directly from the hotel bar/restaurant). Overall a great experience but the reason for my rating is that the massage room was very cold and thus not comfortable or relaxing. I alerted the masseuse who also agreed even mentioning that her hands would be cold because of it - when she checked the thermostat it was 65 degrees in the room (during a winter time visit to the spa). Although the massage table was heated I was nearly nude and thus very cold during the massage session. The masseuse attempted to change the temperature but it did not rise during my session.

I have been here on several occasions and the service is always great. I have received massages…read morefrom different specialists and each time has been very nice! 10/10

Buyer beware!! Zero stars bought a $100 gift card shopping…read moreone day with my husband to treat myself at a later time. I was NOT told there is a separate gift card for retail items vs spa services. Was given a spa card. I no longer live in the area and workers would not honor to allow retail purchase. make sure you are aware of their policy

I ordered a gift card for my Wife's birthday and had it mailed to my house. I spoke with an…read moreemployee as I had some questions before I ordered. She answered all of my questions and provided me with great costumer services. Received the card in the mail 2 days later. Would highly recommend them!

I go by my middle name, Elise, and this was by far one of the best massages I've ever had...and…read moretrust me, I get a lot of massages from all over the world (Maldives, Jamaica, Hawaii, Vegas, etc). I was actually visiting from Las Vegas and I had the pleasure of getting Amy as my masseuse. She was attentive, thorough, and absolutely amazing for my massaging needs! I exercised a bit hard the past few days and needed some relaxation and muscle restoration. She worked out ever sore spot on my body and then some! :) She gave me every minute of my 90 min Himalayan hot stone massage and was amazing company. I typically never really talk during a massage but I talked most of the massage time; except the last 20 minutes. Amy was relatable, kind, and very warm. I promise I'm coming back to Amy if I'm ever in the Jackson area again. I was also gifted two Himalayan stones to take with me! Talk about getting your monies worth! I left feeling relaxed and without pain! Thank you soo much Amy for the wonderful experience!! :) I also shared my wedding pictures with Amy and the staff! Lol I felt like they were my new family! :)

Keshunda Bennett done such a great job. I am a person who enjoys getting a massage without having…read moreto talk the entire time. She played lovely zen music and was very attentive to my problem areas(just the right amount of pressure). If you are looking for a relaxing experience, I 100% recommend booking with her you won't regret it

Great place to relax! Best therapist in the Jackson area. If you want a great massage come here,…read moreyou wouldn't be disappointed.

The best massage I've ever had. Kristine truly has a gift. I feel better than I have in months.read more

I had such an amazing experience here. I moved recently and I've had trouble finding a masseuse…read morethat knows how to truly give a massage and not just a cursory "rub down" like places that rhyme with Garage Entry. I booked last minute for a facial and a 1.5 hour massage and they were happy to accommodate me. Crystal met me before their normal office hours to start my facial which was SO relaxing. She focused on acne and it actually helped! Instead of an awful steamer she used hot towels and applied four or five creams to my face, each after a cleansing hot towel. She finished by applying an exfoliating scrub to my lips which worked wonders - I really need to find out what it was so I can buy some! She was very sweet and made sure everything was soothing. It was a great way to relax before my massage. The room was calm and comfortable. There were essential oils being diffused and the lights were low; there was enough light for them to see what they were doing, but not so much that I was bothered by the light. The room had two tables: one for the facial and one for the massage. I believe the massage table could have been heated - I saw a cord at the bottom - but the room was the perfect temperature so I didn't ask. When the facial was over, I switched to the other, wider massage bed and Raymond came in to give me my massage. He used some sort of lotion instead of oil, so I left feeling soft and clean instead of with oily skin. He did not hold back with the pressure - I have back and leg issues so I requested heavy pressure and he went for it. Again, he knew exactly what he was doing! He also used hot towels to remove the extra lotion and calm my body. I was definitely sore for a few days afterwards but I like to think that's a sign of a good massage. The entire salon was very nice and if I had been in town for longer I might have gone back for a pedicure in the lovely nail section. I'm not sure if they do hair as well but I know there were other options available including eyebrow treatments. Crystal and Raymond seem to know how to do most things when it comes to beauty and body treatments. I know they do waxing, including brazilians, which is hard to find in Jackson. The one negative was that I did pay a little more than I was planning to, but I felt like I got my money's worth. They didn't act like they were on a tight schedule - they didn't rush around, so even though I'm sure they kept an eye on the clock, it didn't feel like that to me, which goes a long way. I will happily return the next time I'm in Jackson!

Very enjoyable experience. Love the deep tissue massage. Lovely, serene atmosphere. Pleasant…read moresurroundings. A needed treat!

My daughter would go EVERY week if possible. She loves this place! I must adit I was a little…read moreconcerned about the idea of her being too grown up but it's great. I'm the greatest Dad in her eyes. MTH