I recently visited Soul Spa for the first time during a visit to Jackson and was happy to…read moreexperience this type of spa in the area. It is inside of a hotel but has a separate entrance if preferred. The staff was courteous and attentive and very area of the spa was clean and very serene. The dressing room includes lockers, restrooms, showers, and a sauna. The robes and slippers were comfortable. I was able to relax in the relaxation room prior to and after my massage service where I was served tea and you can have light snacks (as well as order directly from the hotel bar/restaurant). Overall a great experience but the reason for my rating is that the massage room was very cold and thus not comfortable or relaxing. I alerted the masseuse who also agreed even mentioning that her hands would be cold because of it - when she checked the thermostat it was 65 degrees in the room (during a winter time visit to the spa). Although the massage table was heated I was nearly nude and thus very cold during the massage session. The masseuse attempted to change the temperature but it did not rise during my session.

Came into town and had heard that this spa was the place to go! I was able to last minute get an…read moreappointment for a deep muscle massage with Melissa and WOW! I've never felt more relaxed afterwards, she's been practicing for 20 years and her skill shows it! Rest of the staff was great as well, I was able to relax and drink wine in a special room before my massage! Highly recommend!

Received an out call massage at my hotel from Matthew. I was in town on business and had a terrible…read moreday at work. I scheduled an appointment and so glad I did! He is a very good therapist and did a great professional relaxing massage. I went to sleep rather quickly because I was so relaxed. I will definitely use him again when back in the Jackson area.

First time to visit Kelsey in her new location. Conveniently located in downtown Brandon in The…read moreArches Building. Once in the spa you are surrounded by a relaxed environment. The rooms are very comfortable and quiet. I got my regular shampoo, dry, & style. I really like this salon/spa with its easy parking without congestion. Kelsey is so talented and in the new location it's even better. I look forward to trying the other services that a regular salon does not have. For example they have facials and massages. Check this out!!

Amazing service! This was my first time visiting this establishment and as soon as I walked in I…read morewas attended to. I received a pedicure, full gel set and eyebrow wax. Each technician was attentive and took their time. Emma did wonderful on my gel set, I only had to show her a picture of what I was requesting and she fulfilled it, effortlessly! I will definitely be back :)

I love this place!! But today the 03/31/26 station #6 had nasty attitude and very rude! Because she…read moreask me to put new tips on I said no,bcuz I just got new tips two weeks ago,another spa did them in Ga.. she was handling my hands so ruff! I ask a question and she was rude and rolling her eyes, I was getting my lashes and brows did ,I said no bcuz, I didn't want no more mistreatment!! Nails look a mess! Bubbles in them,she knew exactly what she was doing!

This was the first time I've had lashes installed, and literally, everything about the process…read morecouldn't have been more pleasant. The service and communication is excellent. The booking process online is even wonderful compared to others. The information is thorough and not overwhelming, and booking is very easy. I highly recommend this business. Krystal was so great, and I would definitely return.

Both of the hair stylists do amazing work and are super friendly. They do have a nail tech here…read moretoo. I felt right at home with friends the entire time I was in the salon and the vibe is super chill. If you're in Pearl, come by and check it out!

Good luck trying to get someone to answer the phone or return a message when you call to set an…read moreappointment. I have been trying for years I've called hundreds of times and left dozens of messages. I was a customer of Wendy's for 20 years but I go to men's room now.

Worst tat experience of my life. I have 10 tattoos. Went in last minute with a friend whilst…read morevisiting MS. Picked out a simple cardinal sketch. Asked Emily, if I could incorporate some color. She said she'd add some red water color. This is what she did to my arm. Before I asked her to just fill the bird in there were 3 "watercolor" drops that looked like the cardinal had been shot. OH... and all of her coworkers agreed that it was a piece of beauty. Lol. $200 Emily nor any of her coworkers had ANY suggestions on how to fix it. They loved it and thought I was perfect

My daughter just went this afternoon to get her tragus pierced. By the time she got home she was…read morein tears, overcome with pain and disappointment. Her left ear was perfect and barely hurt. But her right ear the piercing was so close to her head she was in agony and we ended up having to take it out. It was nearly instant relief. The pain was exacerbated by the piercer who kept fumbling with piercing tools, continuing to fool with it and seemed to be seriously struggling. They ended up terribly crooked, that alone broke her heart because this was her 18th birthday present. Now she's out $40.00 and will end up having to pay to have someone else fix the mistake of this subpar shop.

Came in to get my nose stud replaced with a nose ring and had the GREAT service of Megan a.k.a…read more Money!! She was absolutely AMAZING in helping me out, making sure that I was comfortable at all times! I couldn't have asked for a better person to help me with my nose piercing exchange!! For the installation it only cost $10 and I ended up buying a new nose ring to be able to fit in my nose and that was also only $10 so pretty good price! One caveat I would say is make sure you bring cash cause that's their policy. (They do have ATM if you need that but just a quick heads up.) They also had wonderful Halloween decoration which was spoooky! I would DEFINITELY recommend this place if you're thinking about it!

I went in for my first ever tattoo with John Graham and he completely exceeded my expectations! The…read moreshop is super clean and stylish and everyone there made me feel super comfortable and welcome. John did an excellent job. He was super patient with me about placement and checked on me throughout the session. I will definitely continue going to him for all of my future tattoos!