So, I have been a patient at Carolina Eyecare for many years. Dr Boatwright is one Of the best eye…read moredoctors in the area. However, I was scheduled last year for an appointment in May 2026 and I just recently was canceled since Dr Boatwright won't be available. My new appointment could be as early as November. I am very distressed and a bit angry, but I think I will find a different practice!

What I have learned from my experience with this business is that they don't prioritize or value…read moreyour time. I made an appointment with them for an inflammation in my eye and was not seen by the doctor for almost 2 hours after my appointment was scheduled. I also explained to him a concern for a specific blood test due to my family history , and he wrote me a referral for blood work, but didn't include what I had mentioned. Then, when that information got worse i called to make an appointment or see if they could write me a stronger prescription eye drop for my condition. Instead of telling me they couldn't write a prescription without an appointment they had me wait, and wait, and wait for a call back i was told i would get but never came. I called several times, and finally got my answer. So now my condition is worsening and I have wasted time I could've spent making an appointment else where. I have no issue with there not being time for an appointment, but to not respect my time and condition is disappointing. Will not be returning.

Cataract and lens surgery. They lied to me. Surgeon said he could get me to 2020 vision. I was told…read morelater that surgery and lenses would not take care of astigmatism. They also overcharge me. They even took out my co-pay which my insurance company was not even a part of. They told me also I was 20/200 which is a lie because my optometrist said I was 20/60 in one eye and 20/40 in the other. They are lying greedy expensive physicians. Look somewhere else.

My update is similar to my visit from last year, but a little better. I arrived at 8:05 for my 8:10…read moreappointment. I was the only customer there, and still didn't get taken back until 8:23. I was given the pre-exam, and then seated in another waiting area until 8:45. The Dr came in around 8:50. Possibly stuck in traffic? Either way, the exam went well. I asked not to be dilated since I was going to work. They were OK with that, but want to do it next time. I'm OK with that but need to either make sure I'm off that day OR have an afternoon appointment. Everyone in the front office was really friendly. Dr Knowlton was the examining Dr today.

I saw Dr Sanjana Vitta, at the Charleston office. My visit was phenomenal from the moment I walked…read morein. The staff is very professional, and knowledgeable as well. Dr Vitta was very thorough, addressing some eye health concerns I had and putting me at ease. I followed up with a purchase of frames and lenses, working with Ms Colette Mack. She was patient with me while I tried on nearly every frame they had, helping me find just the right glasses. I was equally impressed with her when I picked my glasses up. This is the most accurate prescription I've had in years! I can see so clearly now! I am grateful to the terrific staff at this office and I would recommend them highly to anyone needing eyecare!

Everyone is so helpful and pleasant. I needed to have my prescription changed and they got me right…read morein to get it done.

1. After my eye exam I was given a specific eye test (due to a medication I am taking) by a staff…read moremember. This test took aprox 45-50 min due to the staff member struggling with operating the machine. She said she was "not sure about the machine.". After an hour she still wasn't certain the "machine was working properly". 2.Told me the prescription she had written was good for glasses and contacts. 3.After approx one more hour Dr House told me the prescription written could not be used for both glasses and contacts. He also told me the dosage for a medication I am currently taking was not accurate and he was sending a message to the Dr. Since the eye test and prescription given by the staff member proved to be inaccurate I asked him didn't he think the results could be user error? Regardless Dr House sent the msg anyway. 4.Dr House told me a staff member would call me in one week to let me know my trial pair of contacts were in and I would be scheduled to see him at 1:15 that same day so I would not have to wait (after over 2 hours today) because he wants to have the eye test redone. (Yet, he'd already sent a msg to my doctor? He also wrote me a prescription for glasses and contacts but refused to give me the prescription for contacts because he insisted I come Back to their practice for a trial pair of contacts of which they charge $50 to the patient. 5. I checked out and front office staff said the Dr wants to see me in a year! I told the lady the next appointment he'd told me would be at 1:15 and he would give me the test again that day. 6.A few days later the office manager called to tell me the staff member that assisted me was fired for several different reasons. ??? 7.My appointment was 2/9/26. As of 2/27/26 I have not received any notification about trial contacts or returning for a 1:15 appointment so the eye test could be repeated. 8.This week I saw an ophthalmologist at MUSC who repeated the test and told me other than dry eyes, my eyes are great. No prescription was given due to dry eyes causing vision difficulty. 9.Today I received an insurance notice from PEEBA filed by Eye Center of Charleston for $300+. Also stating the amount billed to insurance was over the limit. 10. This claim filed was for an erroneous test and incomplete appointment as I was refused a contact prescription (which I have received no contact for) as well as the follow up appointment.

Dr. Kulze and Dr. House are awesome! We've been going to Eye Center of Charleston for10 years…read more The staff is friendly and helpful. Check them out!

UPDATE: Had left eye surgery December 23rd. Aretha checked me in. Familiar faces greeted me: nurses…read moreSteph, Melissa, Cindy, nurse anesthetist Kathy, Karnesia, Miss Harriet. I was thrilled to see the best medical team ever! New faces: nurse anesthetist Alex, nurse Rachel, Dr. Rocha's new assistant Madison. Same drill. Into OR. Great to see Dr. Karolinne Rocha and Dr. Christina Choi -- clearly with my vastly improved 20/25 right eye. Done. Women rule! Only two male docs were involved in both surgeries: anesthesiologists Drs. Stoll and Hassid. They stopped by pre-op to inquire as to any questions I might have. None. If there were an Oscar for Best Ensemble Performance by a female cast, it would be in the bag for this all-female all-star medical team!

MUSC Health Ophthalmology at Storm Eye Institute on Ashley Avenue in Charleston is a great place to…read morego for all things quality eye care. The professionals here are very knowledgeable and caring and provide the best care. Good experience coming here each time.

Great doctor and a great staff make life easier and better. After 5+ years, cataract surgery number…read moreone has been accomplished and one to go. If you need an ophthalmologist or any eye corrections, including surgery, I highly recommend Dr. Boatwright. What more can I say!

The staff was very helpful and friendly. Dr Boatwright was very concerned with my questions and…read moretook time with me.

Professional and excellent attention to detail! Had Dr. Smith at the practice this time, and she…read morewas so nice and informative!

Dr. David Vroman and his incredible surgery administrator, Carol Reaugh are two of the best medical…read moreprofessionals I have worked with. They are superior patient educators and advocates for the most vulnerable patients. Their amazing diagnostic technicians know exactly what they are doing. Additionally the business office staff and front dest personnel stand out as courteous, quick and compassionate. Vroman and the excellent nurses and staff at Advanced Surgery Center in Ladson, SC just competed my successful cataract removal and toric lens implant. Five stars!

I had an amazing last minute experience. I ran out of contacts and my glasses were broken. Dr.Gupta…read moresaw me on a Saturday and get me a new Rx and contacts while the front shop prepared my new frame/lenses for me. The entire staff was amazing. I decided to schedule my three kids for their annual exams. One needed glasses and that experience was just as great if not better than mine. She is tiny, the ladies put special holders on her glasses arms to keep them snug and comfortable on her little face because the frame she picked out was a bit big. They were also ready in less than 24 hours!! My little girl is so happy with how her glasses fit, I'm so grateful for the consideration of all of the staff in the office to not only order these pieces for their customers but to use them. I can hardly wait for my glasses to come in!! Thank you Donnie, Dr.Gupta and the ladies whose names I can't remember, I'm sorry you two are amazing. Thank you thank you thank you.

My husband was looking for a pair of no glare prescription sunglasses with yellow lenses and a…read moreparticular coating that no optician that I contacted in Mount Pleasant offered. As a last resort, I called Costco who suggested that I reach out to Outer Vision. I'm glad I did. Donny knew exactly what Joe wanted and needed. Hub had his prescription and did not need an exam. There were many frames to choose among at fair prices. As Outer Vision is a provider in our Vision Plan network, we were able to save some money. Donny took our insurance information and the business submitted the paperwork. The only negative was that it took 3 1/2 weeks for the lenses to arrive at the store. All things considered, it was a good experience. If you need prescription glasses, you will want to check them out.