Excellent. This was my first experience with counseling services and I was impressed. The location…read morewas easy to get to (off Route 115) and the offices were bright and clean. My counselor was always on time and extremely helpful. Billing was a breeze and always accurate. I was very hesitant to begin counseling but I would recommend this to anyone.

What a great program. Very well organized and compassionate care for people in recovery…read more Everyone has supportive and caring even when the circumstances are bleak. Kassi has been extremely supportive during a very difficult time. Thank you to everyone at Resilience for your commitment to helping others.

The team at Resilience Behavioral Health is amazing!! They have worked extremely hard to get their…read morefacility ready so as to be able to truly heal each and every person who needs to be healed!

Alyssa Todd was my therapist for about 5 months before she completely cut me off after I missed an…read moreappointment, even though I apologized many times for that, without warning or giving me any reason. I made an attempt to reschedule with no response for 3 weeks. Then I apologized again and made two other attempts to communicate because I had time sensitive paperwork that needed to be filled out for my university about 3 weeks ago, which she also ignored. This type of behavior is unprofessional, unacceptable, and rather shocking for anyone working in the mental health field, let alone a career as personal as a therapist.

I called this mental health center because they are very close to home and seem to have extended…read moreoffice hours. Despite a nice business website this counseling business is not responsive. There is no live person to talk to, you have to leave a voice mail and they call you back (it says so on their website.) The initial call back did not come until almost a week later. I called the "person who checks the voice mail box once in a while" back and told her I wanted to set up an appointment. She said she would let the clinicians know and that one would call me back individually. A week or so later no clinicians called me so I called the voice mail checker back and asked what was going on. She said some of the clinicians might not be taking new patients but would reach out to the ones that were and that one male clinician should be calling me soon. Almost 4 weeks later no one has called me for an appointment and the voice mail checker doesn't seem to be in tune with what is happening with the clinical staff. This is a dead end. The website says "Appointments can generally be scheduled within a week." You can hardly get the voice-mail checker to call you within a week. What a joke. http://www.norfolkcounselingservices.com/

This is worst support I could get, this is a scam. Marina the therapist ruined my daughters life…read more Please parents don't get a therapist from them till a Dr see the child and then recommends the path forward. She set her up against the family, when my daughter was suffering from severe anemia hence anxiety and we as a family were helping her cope with school . The worst case is I went out of network as they are in the same facility as the PCP so they could work together and solve the issue. Her medical issue caused ADHD type symptoms and this was in the intake form and no blood tests was done. I dont understand what her training entails. She told the PCP and yet between them, they did not do the test and when I read about iron issues and parents going to a therapist it states they should request a test. A huge red flag which impacted my daughters High School our family relationships. These people have no empathy, or care for a child or a family and should not be in HC. after 3 years of suffering her issue was diagnosed when we went overseas. T

Horrible service at Norwood behavioral health. Constant no shows from Jenny H. Then we were billed…read moreafter we decided to end our services because we felt that they were causing more harm than good by no showing for our appointments. We communicated with the director of Norwood behavioral health and told him we no longer wanted to bring our child to them. He agreed it wasn't a good fit for us. They then continued billing us and we'll see them in court.