Our team has had such a positive experience with CF&A - we're about to sign our 4th annual agreement with them, managing PR and influencer marketing. The team always brings us creative, fun, and impactful ideas. They're also incredibly responsive; whenever something comes up (big or small), we can count on their support. We strongly value their collaboration, they are so integrated into our team and strategy planning. If you're looking for a crew that is smart, agile, and a lot of fun, I can't recommend CF&A enough! read more

I had a disappointing experience working with Carol Fox and Associates. They were hired as the marketing firm for a street festival that takes place in front of my bookstore. As far as I can tell, they did not reach out to any local media. I have never seen a street fest get no media coverage at all! My Chamber of Commerce put me in contact with them weeks before the festival to find a conversation partner for one of our author guests. Carol Fox and Associates ignored that request entirely, but they did ask for free books for their influencers. One of the influencers had a feed riddled with AI content, and she made a single post about the event (using AI content), but she did not seem to actually attend it. The other influencer took our book and swag, then walked right past our author without even acknowledging him. I didn't see a single post on her feed about the event. They seemed friendly via email, and I'm sure they're great to work with if you're an influencer or content creator. As a business owner, I would not recommend them. read more

Carol Fox & Associates was the first agency I worked with when I started my content creation journey, and I'm still working with them to this day. From the very beginning, everyone on the team has been incredibly welcoming, supportive, and easy to work with. They truly make collaborations feel seamless and enjoyable, and I'm grateful to continue partnering with such a great agency. read more

I consistently enjoy my experiences when collaborating with Carol Fox & Associates. The team's commitment to timeliness and professionalism sets them apart. I wholeheartedly recommend their services, as they undoubtedly stand out as the best PR/Marketing agency in Chicago.! :) read more

When we have a project in Chicago, Carol Fox & Associates are our go-to! Everyone on the team is knowledgeable, quick to respond and just lovely to work with. They always make us feel like we have a team on the ground who are experts ranging from PR, influencer marketing, social media and digital ads! And to top it off, our results are fantastic. Our last project had coverage from the local news to NPR and a good does of influencers to keep us relevant! Adding digital marketing to our services has been a game changer! I highly recommend them! read more

Great team of excellent open minded professionals. True pleasure to work on many projects. Highly recommend for any organization or business, small or big. Don't hesitate to reach out with any question. Alexei Kremnev, President/Director, A&A BALLET read more

Carol Fox and Associates - Marketing Near Me - Chicago, Illinois

We produced a one woman show in Chicago recently and chose Carol Fox and Associates for our PR and Marketing. We had a much shorter time than normal to get the word out. They came up with a comprehensive plan quickly and executed it perfectly. They got us an incredible amount of positive exposure. The entire team is highly qualified, detailed, and personable. We will definitely work with this team again and again! read more

As Managing Director of a theatre company, I hired Carol Fox & Associates in 2014 and had a disastrous experience. The Account Manager, Ann Fink, was a joy to work with - very competent and extremely committed to our account. The Marketing person was a nightmare and display ads in the Trib never appeared and I lost incredible money at the box office. After 5 weeks of no display ads in the Tribune, countless excuses and promises from the CF&A marketing person, I called Carol Fox - whom I never had dealings with until then - and used the "lawyer" word. She cried and told me how important my account was to her and wanted to meet. I fell for her act. We had a meeting and there were counted out cookies for me and my business partner but none for her team. It was clear management had no control of or care for the daily operations of the office. I went back there in 2015 due to the relationship established with Account Manager Ann Fink and this time there was a bait and switch with the contract which I did not find out until our first production meeting in March, 2014. The play opened in April, 2015. It was too late to change. The VP who attended yawn3ed through the meeting and couldn't care less about the account which was a total of $4,500 in fees per engagement. When I approached the CF&A management I was told to go back to the contract and that was all they would honor. They cared only about their fees. Sad. Unprofessional. Needless to say, the ethics of the Carol Fox & Associates management team I find, is severely lacking in any kind of integrity and is out only for the money. I am sad because I will miss working with Account Manager Ann Fink. In the meantime I have found another marketing organization that has done more for my theater company in two months than Carol Fox & Associates ever did for $9,000 in fees. I do NOT recommend entertaining this organization in any way. read more

My theatre company hired Carol Fox & Associates to handle the PR & Marketing for one of our productions in 2014. The relationship started off well. We had a wonderful rep, Ann Fink, working with us on the marketing and another person who will remain unamed handling the PR aspects. Ann was great. The person handling the PR was a whole other matter. We asked her to place ads in the Chicago Tribune to drive our sales. She told us she did this and never did. This happened 3 times, costing our box office hundreds of dollars in lost revenue. Carol stepped in after we threatened a law suit and, at her own expense, placed an ad in the Trib at her cost our final weekend which generated large audiences for the final two performances. She apologized and tried to repair the relationship by offering some pro-bono work for our smaller shows by sending out press releases. Even after this debacle we decided to give Carol Fox & Associates another shot for our large 2015 production. We expressed upfront that we would handle the placing of ads with the Trib (since we trusted them and got screwed) but that we wanted Marketing and PR like before. We were told that this would not be a problem. We get the agreement at the end of 2014 and sign it, thinking it was the same contract as before. It was not. We were paying the same price BUT without any PR. We found this out at our first meeting in 2016 and were miffed to say the least. Once again we lost large sums of box office as a result. Since this was a bait and switch we refused to pay the last retainer. She has demanded payment. NEVER use this firm. They do not have integrity and you cannot trust them. read more

Carol Fox has been wonderful in working with our company's initial launch and continued publicity campaign. Lots of exposure & great ideas for more from these fabulous people. Their coordination and management of our events is great. Thanks, Carol Fox Associates! read more