Love their food, their customer service needs some people. I try and order often and the phone is either off the hook or no one answers. The inside of the restaurant does have a very weird smell. Good food to try - green enchiladas - chicken or pork adobado - any of their tacos or burritos - mole read more

CREDIT CARD WARNING! I just had to share this with everyone. The charge to my credit card from this visit took a while to post. I did not notice at first. Usually, my bank will slow down processing credit card transactions when something triggers fraudulent activity. When I did my monthly bill relook, I noticed that the math was not mathing between the receipt that was brought to my table, and the final receipt that was given to me by the cashier. The final bill at the cashier added $1.38 to it. Most of us don't pay attention to what is going on with small amounts like that. The reason why I was able to figure out the difference is because I always photograph the 'table receipt' out of habit, just in case. Well, snapping that photo paid off this time. I don't know what went on with the credit card charge that Carnitas Tio Juan sent to my bank, but it begs the question of whether some questionable charge was attempted on my card. BE VIGILENT! read more

Upon arrival, unique restaurant. We sat quickly and our server took our order. Open restaurant environment. Pleasent and friendly. I ordered a Michilada and got a beer with extra lime served in a margaritas glass. We'll, that is what Texas does. We ordered our food which came out fast. Basic flavors; nothing to brag about. Authentic? Maybe canned food. Price was appropriate for the quality of food we got. I heard great things about the food and had to try. Then I noticed they were putting chairs up on tables at 4pm. Are you closing? No, open until 8pm. Just closing section. Management: customers turn away when chairs are up on tables. "Food for Thought" read more

Carnitas Tio Juan - Michilada - Mexican Near Me - El Paso, Texas

I don't live in the Northeast, but when I am in the Northeast, I have found my new favorite Mexican restaurant in the northeast!! We asked the waiter what type of enchiladas he recommended and he said shrimp enchiladas we looked at each other and thought we've never heard of such a concoction, but OMG they were so good. The tortillas are homemade, and the poblano Crema sauce that was on top was so different and yummy and it's like where has this been all my life . I didn't experiment as much as my boyfriend I got the Straight Flautas and they were delicious. I just wish I could've finished them or taking them home so my top recommendation would be sauce on the side if you don't want to eat them all and enjoy them for another day because I would've totally brought them home . The restaurant is in a re-purposed building on Dyer and it's clean and fun! We went at 4 o'clock on a Tuesday and it was pretty busy. I'm really shocked that not more people are doing reviews for this great restaurant. ! Help a small business out and review share the love read more

Carnitas Tio Juan - Shrimp Poblano Enchiladas so yum - Mexican Near Me - El Paso, Texas

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Called to place an order for pickup, it was Sunday 5:30pm and google said they closed at 6pm I just wanted to order some mole enchiladas to go. The employee who took my call said they were already closed, i could tell in her voice that she was lying to me but gave her benefits of doubt. Asked her to please have the manager fix the hours on google. Today I dropped by to pick an order and right on the door was the actual hours of business... read more

Carnitas Tio Juan - the front door of a restaurant - Mexican Near Me - El Paso, Texas

meh it was ok.. nothing to brag about. I live in Central Florida and the authentic Mexican restaurants that are here have better flavors than I had there. The customer service is good however. I had Sopes and it was ok. read more

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.. water taste like a bad tap water. Wouldn't drink any drink that comes from the tap here . Entrance smells like raid . Bug. Spray .. quantity too small. Update . Just got me a torta , coffee and fries . The bill was 13+ I tip as I check my debit card transaction. The waiter decided to change his tip to $6.00 Would not recommend here and if you do . Make sure you check your debit card transaction read more

Carnitas Tio Juan - Mexican Near Me - El Paso, Texas

Decided to try Carnitas Tio Juan after the 4th of July weekend with my sister from San Antonio and my wife. Food quality poor and service poor. Sides were stale factory made tortilla chips, watered down salsa and watered down sour cream. By the time the condiments that were requested with our order arrived, my tacos were cold. Out of all the Mexican restaurants available in El Paso this one is at the bottom of the the list - if it appears at all. Do yourself a favor and dine somewhere else. Do not recommend this restaurant. read more

Food was just ok. Nothing to bragging on or write home to. Sometimes service is Great but majority time stinks. It's like they are trying to move you out once you've eaten 1/2 of your food to get next customer in even though it's not full or very busy. Salsa is not very good and only offer one type . Too many good and just good restaurants here in north east. We need some Goosd Mexican restaurants in NE. Enough of these just ok places.heck many food trucks better than this place. Ambiance is ok as well nothing special. Rate a low 21/2 out of a 5 star. read more

food is mid, i seen my waiter bringing my food and coughed directly in my food, and still tried to service it to me.

Menudo is good but you need to add lots of spices and salt to it. I ordered the beef flautas and I honestly was very disappointed. They were very small about the size of the frozen ones and had no flavor at all. read more

The food is very yummy . Service good but there are times they have gotten my husband and my order wrong. But the ambiance is great for a Mexican restaurant. read more

Great authentic Mexican food did not disappoint always as for more sides and definitely the flan is the best desert they have read more

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My first time going here and the service was great. I ordered the milanesa gotta and it was not so great. It was dry and chewy. I had it sent back and ordered something else. I ordered the green chicken enchiladas and those were good. Their horchata can be better. It's too watery. read more

Food was horrible, worst Mexican restaurants I've ever been to. Except if you ask my 6yr old she says hamburger and fries are good. Offers margaritas which are from a can and carbonated and not good at all...waiter was grumpy and did not feel welcoming at all. Best part about the restaurant is they didn't charge me for the margarita... read more

My wife heard of this place through a friend so she decided to bring me here for lunch. Appetizer-ceviche was NOT it. They used key limes which have A very bitter taste compared to regular limes and I didn't care for the difference too much. It gave the entire meal an extremely sour/bitter taste. Will not order again. I ordered the carnitas plate which had beans and rice as well. Beans were not very well flavored so I didn't eat them, the rice was just ok. Could have used more seasoning, but the carnitas were pretty good. I mean I'd rather buy from el super, but the carnitas weren't the worst. Not sure If I'd be back. If I did I'd order something different. Oh but do yourself a favor and get the agua de mango OMG read more

Carnitas Tio Juan - The view from our booth - Mexican Near Me - El Paso, Texas

Had the chicken flautas. Good. 5 Beans. Good. 4 Salsa. Hot. 4 Chips. Average at best. 2 Lettuce. Eh. 1 Tomato. Good. 4 Sweet tea. Good. 4 You'll need to ask for your bill. read more

Menudo Sunday. Different restaurant every time. Tio Juan's turn. Easy access off very busy streets. 4 of us standing, waiting for host to finish telling some very amusing story to a couple of waiters. We're standing by 3 empty window booths. Waiter says to follow him to diff part of restaurant. I say we'd like to sit here. He says, no, they are doing sections today, we have to sit elsewhere. I insist. They confer,finally allow us to sit. We order. Large menudo for 3, small menudo for my wife. (Not a memudo fan). My wife changes her mind, tels waitress to bring Different, more expensive breakfast. Waitress goes away, returns with original order, 3 large, 1 small menudo. Says "the order already in the system and can't be changed". She is holding the small bowl, says "would we like to speak with manager?" YES. She goes away, comes back with queen Kong, still holding the small menudo. Manager Kong says nothing to be done, they will bring the new ordered plate, but we still have to pay for the canceled menudo, My wife doesn't want a scene, (I'm ready to clear the table). My wife says she'll take the small menudo to go. Not a pleasant experience. The menudo itself was a 7 out of 10. Plenty of good heat, but watery. Posole and tripe could've been more tender. I'm not going back. My daughter lives in the area, she might. On the plus side, easy parking, good looking restaurant. Oh, the horchata was very good. read more

The Huevos Rancheros had me on FUEGO. To me, that is how it should be. The Mexican Coffee was delightful and the chips and salsa were fresh - I love those warm chips! The tortillas are made right there in the corner - which is fun to watch for the littles. In the afternoon they provide you with some fideo soup: so delicioso! It is nice to have this kind of place in this part of El Paso, so the location is a plus. "iBuen Provecho!" read more

Service was not so great! Watch out with extra items charged on your receipt before paying.

I usually order Fish Fillet half chipotle and half garlic. Oh Yum! They're always consistent with customer service and quality of food. 2 Thumps up!! read more

Carnitas Tio Juan - One of my favorite places to eat when I visit El Paso. I highly recommend the chipotle filet. Great customer service. Always consistent. - Mexican Near Me - El Paso, Texas

I really don't know how this place has stayed in business this long. The property looks bad, the table are bad, and the food definitely doesn't make up for it. Sorry...NOef read more

Menudo is always good. We've had menudo at other restaurants but Tio Juan's is the best.

Take out only during this time, but man it's pretty good! The guacamole is great! Ingredients are fresh, the chicken didn't seem to be seasoned but you can dip and add sauces, it makes a great vehicle! Had my food brought to Westbrook, great pick me up meal! read more

Carnitas Tio Juan - Rice and guacamole with sour cream are everything else already - Mexican Near Me - El Paso, Texas

So we recently tried this place out and it looks small and unappealing from the outside and finally after living here for 3 years we decided to try it, honestly the staff is really friendly and the food comes out quick, it was really good! I ordered Chile rellenos! Was pretty good! read more

Solid Mexican food. Service was little slow during lunch service but the food was great. Tacos dorados with shredded beef were excellent. Retried beans and rice were good as well. read more

Carnitas Tio Juan - Adobe pork - Mexican Near Me - El Paso, Texas

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I love this place. I have been here 5-6 times I only ever order pozole or a torta but it's what I like. The pozole on a cold day is just the best. I wish there was one closer to my house I would eat here more often. The staff is always helpful and the prices are fair. Highly recommend. read more

They're carnitas plate was the BOMB!!! Home made corn tortillas!! Only reason they didn't get 5 stars is their margaritas were bad. Next time I'll order a beer. read more

Carnitas Tio Juan - a tortilla in a basket - Mexican Near Me - El Paso, Texas

Stopped in for my first visiting during lunch hours. Service was very fast. I had 3 plates on my table before I was even half way done with the chips basket. Great deal for lunch specials. All plates are 6.99 and come with soup and rice pudding for dessert. I ordered chili con queso for an app and the the crispy taco plate for lunch. Beware that the Queso is not a DIP queso as the traditional stringy cheese kind you cut with a fork. Tasted great, but wasn't what I was craving. The taco plate was good but nothing special. I would order again, although I read now that the enchiladas are really good. Soup was a good chicken flavor. read more

Carnitas Tio Juan - Lunch taco plate with shredded beef. - Mexican Near Me - El Paso, Texas

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Came here for breakfast on a Saturday and Wow it was delicious. We were seated right away (actually allowed to select our own table). We got our piping HOT coffee right away. My parents ordered the Menudo with fresh made tortillas. And I ordered a breakfast plate that came with meat and eggs and tortillas. It was super delicious, also came with beans. The service was friendly, fast, and delicious. The meals all looked delicious and I would love to come here more often (but i am not from El Paso). But next time I visit my family here, we will come back to Tio Juans. If you live in this area, dont take it for granted...go NOW to Tio Juans! read more

Thought this restaurant looked cute from the outside so decided to go eat, we got seated fairly fast but our waitress took forever to attend us. Once we got attended I ordered chriqueso for our appetizer, it was pretty good but our tortilla were cold. I also ordered the tortilla soup and I was very disappointed :( it taste like chicken with water and avocado (the avocado wasn't good either) ALSO not to mention it was cold! I had to ask the waitress to please heat it up. For desert I got the Sopaipillas they were so so thick I couldn't even eat one. Overall I don't really recommend coming here.. read more

Beautiful restaurant; outside and in. Flavorful appetizers. Friendly staff. There was an upcharge of almost 4 dollars for a side of guacamole. For that i could've bought my own avocados. Will i be back? Definitely. It's honestly a nice little hidden gem in northeast! Next time you're in the area stop by. read more

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This is definitely a hidden gem in the NE. I'm giving it 3 stars because today we ordered seafood (Campechana) cóctel (seafood medley shrimp cocktail) and tostadas de ceviche. Although the tostadas were good the coctel left something to be desired. They are a Mexican restaurant and their Mexican food is quite delicious and has never disappointed; I definitely don't think they should venture into shrimp cocktails by any means. They should probably remove the cocktails from their menu because the ceviche was quite yummy. Their service is great given the current Covid time and their dining room is open, although their hours are until 9 or earlier if they die down. read more

The food was okay, nothing amazing but the real reason for such a low review is the staff. The woman running the cash register was rude from the moment we entered the restaurant. When we went to pay and began telling her how the check should be split she interrupted and quickly spat out "I just need to know what to put on your check" which is exactly what we had been telling her. The staff alone deserves zero stars and I would never recommend or consider going there, even if it was just for take out. Nothing is worth having to interact with the rude employees here. read more

Without a doubt, the worst service in El Paso Tx. If are from out of town,as I am, I highly recommend you stay clear of the establishment. We saw 4 tables ( which got there after us) get there orders before us. I would understand the difference in serving time if we had ordered something that required additional cook time. The fact was that we ordered menudo and caldo de res both of which are pre cooked and only required warming. It took 25 minutes from ordering time to getting it to our table. The caldo de res was horrific with beef chunks 2x4 inches big and harder whale blubber. The staff is so busy giving each other hugs a high fives that the customers are left unattended. You would be better of going to Taco Bell. read more

we hadn't been to this restaurant for a while so we decided to have lunch there and we regretted it. Food was ok, service was even worse. it seemed like we were a bother. probably will not return for a very long time if ever. there a lot of Mexican restaurants to choose from. read more

Let's be honest... the only good things about this restaurant are the chips and salsa and, if you're into that sort of thing, the size of the tortillas. If that's all you're looking for on $10 avg per person, then come on in! Otherwise, service was poor, our steak was tough, the chile relleno was way too eggy, the chicken enchiladas were dry and both red and green enchilada sauces tasted canned--overly generic and sweet. Perhaps other things on the menu are better (I won't be back to find out) but if you insist on eating here, my suggestion would be to steer clear of the following menu items: Enchiladas - dry chicken, sweet sauce Tampiqueña steak- tough and dry Chile relleno- overly eggy Shrimp plates- small in size Flan- store bought? Milky film formed at the bottom. Happy eating! read more

The food is usually pretty good. Sometimes it's just "Meh..." especially if you order it for take away. It'll cure a craving. I use to love this place. So maybe I just hit them up on bad days. But what makes me give this place just one star is the repeated horrible service. Damn! Three times in a row. IDK WTF happened to the staff for them to be on such a mood, but jeez! Don't take it out on your customers! read more

los meser@s son muy despotas te sirven el café frío, tomas tu orden mínimo se tardan 1hr para agarrar tu orden, no tienen ni tratan de dar un buen servicio al cliente read more

Food is great. Fresh taste and hot when served. Fresh homemade flour and corn tortillas everyday. Aguas frescas. Steak tacos, breakfast enchiladas, or caldos it all tastes great. My family eats here very often. read more

Carnitas Tio Juan - Mexican Near Me - El Paso, Texas