These guys are criminals. Omar is the contact that I dealt with. They powder coated my wheels and…read morecalipers on my Porsche 911. After picking up the car it went flat that night in my garage. I took the car to the tore shop where they checked the tire to find two holes and the tire filled with fix a flat. These tires are run flat tires with the foam run flat liner. These fix a flat ate the foam liner causing it to delaminate from the tire and ruin it. When I contacted Omar about this he denied it and everything short of told me to kick rocks. Filing a fraud claim with the bank for the charges in the amount of the new tire.

I bent a wheel hitting a pothole on the Edens and they were able to fix it for a good price. Quick…read moreturnaround.

Requested service for a tire with a nail and slow leak that needs to be addressed and they said it…read morewill need to be dropped off for service in the evening. After I told them it was a fleet vehicle and they were listed as provider they proceeded to turn me away next door to car x.

I made a spontaneous stop here this morning due to me needing help with removing a fused cap on my…read moredrivers side tire valve. Rich was quick to assist with him being friendly and generous with his time and effort. He was able to successfully remove the severely fused cap, checked all of my tires, and filled them accordingly with air given the recent cold snap. I was very extremely impressed and thankful for his kindness. The world needs more great people like Rich! I highly recommend Rich and this specific Just Tires location.

Excellent place to do business with. I got the hubcap I needed, bused but in very good condition,…read moreat a very fair price. I paid for it, 13 minutes later I had confirmation that it shipped and a couple of days later, I had the hubcap on my car. I would reccomend them to anyone!

Unbelievable service and attentiveness to detail. I ordered wrong wheel cover they helped with…read morefinding proper OEM cap and they immediately sent out replacement HIGHLY RECOMEND!!!!!!

Has acess to a tow truck - with reasonable rates…read more Prompt with call backs. Accurate with diagnostic skillset.

This place is FANTASTIC! My daughter and I had just returned from a 18 hour day of travel to a…read moreflat tire at O'Hare and we live in Wisconsin. It was almost 5:00 on a Friday. The first place I called (less than a mile away) would charge $150 to put our spare on. Via the reviews we call Castro Auto who said they could help us. Not only did they help us well past 5:00 on a Friday - they charged a reason price, checked the rest of our tires and filled up the spare (it was flat too!). We are SOOOOOO thankful and wish we could do more to tell you how wonderful Castro Automotive is!!

Quick service auto 1688 Lee in Des Plaines is the only and best place in Illinois to bring your car…read morein for repairs very quick very known been with them for a little over 15yrears the only place I work with Alberto and Tom and the rest of the staff and free quotes my whole family and friends love this place I'm not leaving them they like family love these guys very trustworthy

I'm agreeing with all the bad comments concerning this company. We took our vehicle for engine…read morelight and Albert stated that it needed a new engine who requested money in advance before the repair. 1st Motor that he put in was faulty not holding the pressure, 2nd motor was also faulty ( misfire in all cylinders). I called to honor the warranty but Albert rudely hung up the phone, arguing that it was the coils but the 2nd mechanic opinion stated otherwise and that it was a bad motor. I called Albert again to fulfill the motor (engine) warranty and he hung up again. DO NOT GO TO THIS GUY HE'S TROUBLE. I REPEAT DO NOT GO

If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

I do quite a bit of work on cars myself and I used to work at Pep Boys so am pretty familiar with…read morehow most shops operate. I normally go to other places when I don't have the tools, time, and or knowledge needed for some things. I will go over my first experience with this shop and why my wife and I go here when needed. I had an issue with an oil pressure sensor leak. I could see it, I know how much the part costs, and I know what needs to be done. However to actually access it would be a pain. I called them up and asked them how much it would cost to replace it. I believe I spoke to Steve and he mentioned generally about 200 or so. Now, that would be the case for many cars, but not this one. So I asked Steve if he could check book time. Book time is basically the amount of time, in a perfect scenario, it should take a mechanic to complete a task. They can then give you an estimate with respect to their labor rates. For example if hourly labor is 150 and book time for say changing a starter is 1h, they can say the labor cost will be $150. Steve looks at book time and is surprised because it's higher than normal about 2x more time and was wondering why. I mentioned, that to access it you have to essentially remove a few other components. He mentions, well, you can bring it in and we can take a look. I was hoping maybe they'd have easier ways of accessing it and mentioned I'm going to think on it a bit. I went under the car again and decided, "Nope. Too much work." I called back and setup an appointment. I drop off the car. I'm not happy with where the car manufacturers' engineers decided to shroud the oil pressure switch and essentially up the replacement cost but it is what it is. Anyway, I get a call back and the price I have to pay is essentially 1h and the part. I head on over and am very surprised. I forget the name of the mechanic (think it started with an M) but I asked them, "I'm surprised that you got it done so fast ... how?!" They mentioned they'd dealt with those cars before as they're common so they rigged up/made a special tool to reach in and do it. That was when I decided TrueTech is a stand up place. They could have charged book time and believe me you, I would've paid it. However they had a seasoned mechanic who knocked it out and passed those savings in their time, as savings in my pocket back to me. This isn't just a good honest mechanic being a good honest mechanic but also the higher ups, the managers and or owners. It seems that is their standard too as they've always been pretty booked which says they're more about doing good work in good time and if they make good headway, you may luck out. You may not, their call :-) but again, book time is perfect world setup, not rusted through, seized on, broken off ... stuff. It is still a good way to understand what you may be looking at aside from the actual part. Since then if and when needed, we go to TrueTech and we've always been happy. P.S. Once they have you in their system (i.e. e-mail / phone), their estimates app, progress, etc and everything is great. Especially if you have a smart phone. I saw where someone mentioned they had difficulty with getting a response and I haven't ran into that. If anyone does run into that, call them and just verify they have the right info.

I had a slow leak in one of my tires. Not a huge deal, but I needed to get around to it. I was…read moreable to set up a same-day appointment with no problems. The guys got me in and out within 15 minutes, and when it came time to pay, they just said "don't worry about it." This kind of thoughtful hospitality just locked me up for life as a customer... you don't see that much any more, and it's worth paying attention to it.

This auto shop recently opened up. Let me tell ya I've been mechanic shopping for a long time, and…read morefinally found a place that the mechanic love cars and to work on them. at this shop you are not just a customer, but a friend in waiting the pricing and workmanship is amazing. no one in this area can compare to them. My cars run better now then they ever have before. Example I had a shop beside the old kmart replace the muffler on my car when this shop opened up I took it there for o2 sensors had it all done and told me that someone put the muffler on backwards..wow, just wow they offered to reverse it to the right way for free. you don't see that kind of service anymore. Stop by for your next service you wont be disappointed. you be glad why you didn't stop by sooner. Nice to have a mechanic what wants to help you.