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    CarMax

    3.1 (74 reviews)
    Closed 9:00 am - 9:00 pm
    Updated over 3 months ago

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    Astrida M.

    08/05/24. After receiving a lowball offer from a Miami dealership on our trade-in vehicle that had very low miles and was in excellent condition, I contacted this Carmax dealership online to find out what their offer would be. Carmax came in at a very reasonable price that was much higher than the other offer and guaranteed their offer and a check after inspection. We knew our car would pass inspection with flying colors at Carmax so we told the Miami salesman to hold the new vehicle while we drove over to Carmax and we would be back with a check to complete our deal with them. Everything came together as we thought it would. We highly recommend this location! Their staff was welcoming, friendly and organized. They inspected our vehicle within 1/2 an hour while we were comfortably seated in their air-conditioned showroom. They did all the legwork and paperwork and handed us a certified check for the balance after they paid off our bank. We Ubered back to the Miami dealership and completed our transaction with them. A big thank you to CARMAX for their professionalism!

    Mariah M.

    Familiar with this location, we took the time to check online what the estimate would be to sell our 2021 Honda Pilot. They will not take Honda leases, our car was purchased outright from Honda and we had to have the title in our name prior to CarMax being able to accept it. It was a warm welcome at the beginning, no wait to be attended to but one of the longest waits ever for the physical check at the end. We were there from our 4:30pm appointment and didn't walk out until 7pm, thankful for the seats we marinated in. The staff is friendly and did their best to keep up. It's clean inside and the bathrooms are also well kept which I appreciate. Vending machines available if you happen to need a snack during your time there. This parking lot makes me a little nervous with the trucks and cars racing in and out otherwise a good place to trade in, sell, or buy a used car. Appointment bookings available on their website. If I had to pick from the other spots in the area, I would continue going back to this location. https://www.carmax.com/stores/7198?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_FL&utm_content=SEO_Miami_Lakes&utm_term=SEO_7198

    CarMax : definitely the way to go! Thanks!

    Margarita & Jose made car shopping a pleasure. No pressure but very resourceful. kind and caring! Thank you.

    Right after inspection. The guy who inspected it was chill and friendly.
    Alen P.

    The offer they gave me online was 100% respected at the store. I got exactly what they said I would. The process was quick, with no petty price negotiations. I sold them my 2007 Mazda Miata and they did a great job with it. The Miata had 103,000 miles and some wear and tear, but Carmax was really only concerned about if it had frame damage (it didn't) and other big, big issues (which it didn't). Little nickel and dime things like the wear on the seats, or the crinkles on the window tint, did not bring down the price I was quoted online. To be clear: At the store, I got exactly the amount they said I would get when I got the online quote two days earlier. The staff was friendly and helpful, and all the other customers were nice and in good moods too. Overall, I am super impressed. We're taking my girlfriend's Mazda CX-5 there next week, since we're moving out of the state. I got there at 11 am and left at 12:30 with a check in hand. I'll miss my little convertible, and Miami too!

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    4 days ago

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    2 days ago

    Ok. Made me an offer on my car but wanted me to wait. Pretty lax policies. I ended up selling elsewhere but I like how easy the process was

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    2 years ago

    "The service is very poor, and the treatment of the staff ( Bruna was the name ) is rude in the way they communicate with the public."

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    Page 1 of 2

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    Also, I picked up my car today and Andres explained in detail all the repairs they did in my car, he also answered all the questions.

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    After searching for a vehicle for almost two years and visiting multiple dealerships, I can…read moreconfidently say that my experience with AutoNation ford Miami was the one that finally kind of restored my trust in the car buying process. Luis went above and beyond to make sure everything was handled properly. He found me the exact vehicle I wanted even though it wasn't available at their location and secured an even better one from another dealership. He ensured the vehicle was delivered in a timely manner and stayed involved throughout the entire process. I was a tough cookie to deal with after dealing with some non transparent dealerships, including AutoNation Ford Bradenton. I had my guard up and gave no room for mistakes, lack of transparency, or additional add ons. I truly appreciated how Luis understood that and didn't waste my time. He also acted as a third eye, carefully reviewing the documents and making sure everything was complete and accurate. That level of attention to detail gave me peace of mind. If you're looking for a dealership that values professionalism. I highly recommend the AutoNation Miami team, especially Luis. Please avoid the Bradenton location. Thank you, to this team finally making this happen. Tips: - Avoid add ons - Make sure to get everything in writing or email.ex: vehicle delivery date. - review all contract carefully. - Check all documentation spellin, address.

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    MotorBreeze - Arthur,
 I wanted to take a moment to express my deepest gratitude for your excellent service in helping my wife and I acquire a new car.

    MotorBreeze

    (10 reviews)

    Horrific Experience!…read more I had the unfortunate luck of calling in and being greeted by Raykol Rubi. This individual is perhaps the most disorganized and overly verbose person I have ever had the displeasure of speaking with. Over the course of three weeks of phone conversations and texts, I found him to be crude, unprepared, and repetitive. Despite clearly telling him the specific car I was looking for, along with my preferred terms, he continuously tried to push me into buying or leasing an Infiniti. Each new conversation would start with him trying to redirect me to a vehicle I had no interest in. It became incredibly frustrating. Raykol's dealership contacts were dubious at best. No one seemed to actually know him, and the "deals" he offered were incomplete. He refused to put anything in writing or send me paperwork, claiming that he didn't trust anyone and didn't want people to steal his deals. At one point, he had me travel from Broward all the way to North Miami for an appointment to meet a car salesman--only to find out the car didn't even exist, and the terms were nothing like what we had discussed. Then, he sent me to North Broward to meet with the dealership GM, but the address he provided was wrong. The GM was actually just three blocks away. When I arrived, I was told to wait in the lobby. I waited for 45 minutes with no one coming to speak with me. After about an hour, I decided to leave. When I told Raykol about my experience, he said, "HE is trying to be understanding." How could he possibly be "understanding" when he sent me to three different dealerships that didn't have the vehicle or terms I requested? Then, he tells me maybe we're not a good fit, which I agreed with, and asked him to transfer me to Alan or someone else. He replied, "HAHA, good luck with that, we are all a family here." That remark was childish and unprofessional. It's because of this unprofessionalism that I'm giving a one-star review, though I honestly think zero stars would be more fitting. Luckily, I was able to find the car I wanted on my own with the original terms I had requested.

    Can never go back to a dealer to purchase a car. This my wife and I second time leasing a car…read morethrough Motorbreeze, specifically with Alan. The experience is as advertised, which is: no stress, no hassle, trust them for the best deal, stay home and wait until they make it happen. In the span of a year we got 2 great cars, 2 great deals and all delivered right to our doorstep. Motorbreeze is the way to go. And about Alan, he is the most professional and down to earth person to work with. He genuinely cares for your best interest. Thank you Alan and Motorbreeze . you guys are definately the g.o.a.t

    CarMax - usedcardealers - Updated May 2026

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