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    MotorBreeze

    4.3 (11 reviews)
    Closed 10:00 am - 9:00 pm

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    One of the best car purchasing experiences of my life and during the worst time. With poor lease programs out there and no car inventory it was so difficult to get any Car Broker to give me attention. Alain was super attentive, super quick and sent me options. He made everything so easy I would never use anyone else again. Thank you so much Alain

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    6 days ago

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    2 years ago

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    5 years ago

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    8 years ago

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    Review Highlights - MotorBreeze

    Hands down best car buying experience!!!!

    Mentioned in 2 reviews

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    AutoNation Honda Miami Lakes

    AutoNation Honda Miami Lakes

    3.0
    (243 reviews)

    JC Was wonderful during our car buying experience. Highly recommend him since he went above and…read morebeyond!

    I had my 2025 Honda HR-V Sport and my 2024 Honda Civic Sport serviced at this dealership for the…read morefirst time because it was the closest Honda dealership to where I live. I was expecting the dealership to do a good service since they carry both the Autonation and Honda name. I didnt notice anything wrong with the service that they performed on my vehicles the day of the service, they reset the service required message on the dashboard, they suggested the required services, and the service advisor even gave me a discount on the additional recommended services for my Honda HR-V and found that I still had a free service for the Honda Civic. I did find it strange though that when the services were done the service advisor gave me the service forms for the Honda HR-V that I paid for but didnt give me any service forms for the Honda Civic (which was free), when I asked him about the forms for the Honda Civic he said that they would be sent to my email (they were never sent to my email). Two weeks later my mom was driving around in the Honda Civic and the metal splash guard from the Honda Civic falls off while shes driving home from the bank and she has the scare of her life when it starts to make a rattling sound scraping the road along the drive home. It looks like whoever performed the service on the two vehicles never properly tightened the bolts back on the splash guard after they performed the oil change on the Honda Civic and part of the splash guard came loose while driving. I tried to call the dealership to ask them what we could do about the situation but the phone number for the dealership just goes to an automated system with different menu options and when you choose the menu option to speak to a service advisor the phone rings a few times and then just takes you in circles back to the main menu when nobody picks up the phone. I am very disappointed with Autonation Honda.

    Autonation Ford

    Autonation Ford

    2.6
    (173 reviews)

    After searching for a vehicle for almost two years and visiting multiple dealerships, I can…read moreconfidently say that my experience with AutoNation ford Miami was the one that finally kind of restored my trust in the car buying process. Luis went above and beyond to make sure everything was handled properly. He found me the exact vehicle I wanted even though it wasn't available at their location and secured an even better one from another dealership. He ensured the vehicle was delivered in a timely manner and stayed involved throughout the entire process. I was a tough cookie to deal with after dealing with some non transparent dealerships, including AutoNation Ford Bradenton. I had my guard up and gave no room for mistakes, lack of transparency, or additional add ons. I truly appreciated how Luis understood that and didn't waste my time. He also acted as a third eye, carefully reviewing the documents and making sure everything was complete and accurate. That level of attention to detail gave me peace of mind. If you're looking for a dealership that values professionalism. I highly recommend the AutoNation Miami team, especially Luis. Please avoid the Bradenton location. Thank you, to this team finally making this happen. Tips: - Avoid add ons - Make sure to get everything in writing or email.ex: vehicle delivery date. - review all contract carefully. - Check all documentation spellin, address.

    Complaint Description:…read more Dear AutoNation, I am filing this formal complaint against AutoNation Ford Miami due to your gross operational incompetence, deceptive billing practices, and complete disregard for customer care. Recently (August 5, 2026), AutoNation Ford Miami processed and shipped an incomplete parts order to my collision repair facility, yet billed them for the full, complete order amount. Because AutoNation failed to supply the necessary parts they charged for, my collision center was unable to finish repairing my vehicle prior to the weekend. As a direct result of AutoNation's administrative error and shipping negligence, I am now forced to shoulder three additional days of unexpected rental car expenses over the weekend. AutoNation's failure to do their job correctly has resulted in direct financial damages to me. Compounding this issue is AutoNation Ford Miami's appalling customer service framework, specifically a representative named Frank. When attempting to resolve this matter, I was forced to call repeatedly, only to be subjected to perpetual hold times exceeding 20+ minutes per call. This is not an accident--I feel it is a deliberate tactic utilized by this dealership to frustrate customers, exhaust their time, and discourage them from holding the company accountable for its mistakes. Desired Resolution: I expect AutoNation Ford Miami to take immediate responsibility for their error. I am demanding full financial reimbursement for the three extra days of rental car costs that I incurred solely because of their incomplete parts shipment and billing failure. Furthermore, management needs to address their internal parts-checking protocol, 3rd party delivery provider(s), and the deliberate stonewalling of customers via unending phone holds.

    MotorBreeze - carbuyers - Updated August 2026

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