The shop manager was bully . He treated us like dirt. I was asking why they over charged us. He was…read moreusing a threatening voice and intimidating us. He accused the owner of the towed car of lying. he was using a very intimidating voice The other person that helped us call was very nice. I told the manager you can have your money and you guys put us in the corner if we wanted to get our car we have no choice. The lady on the phone tried to explain to us but Brett came in with an attitude as if we were just bums. Perhaps he should stay working with cars and not people. I wouldn't want him for an employee in any capacity.

Arrived exactly when they said they would. Paid me exactly what they would. Couldn't ask for better…read moreservice

I've serviced my car (s) there, I've rented cars there ( Dave Renner is The Man!! ) and I will end…read moreup buying a Toyota there soon. They've always treated me well at Evans and the team is made up of Good People. I'd certainly recommend friends and family pay them a visit for any of their car needs. Added bonus... Doug Morris has been my insurance agent with Evans Insurance Network for the last year and he called me one day just to tell me he could save me fifty bucks a month by simply switching me to another one of their insurance carriers. How cool is that? I don't have to make the calls to various insurance companies - Doug Morris does it for me!! I'm telling you, there is no better Insurance agent. I saved a hell of a lot more than 15%, more than double that actually. Evans Toyota is a class act organization. I've read some of these reviews on here and it shocks me... Sometimes the only reviews a place gets on this Yelp are negative and in this case, the company services a hundred people every day for a reason - Good People = Good Service. Check into this place for your next car service, rental, purchase, tires, parts - even your auto insurance and you'll be most happy you did.

I spoke to an Evan hunter and he was the rudest salesman I have ever come across. he kept looking…read moredown my shirt then asked for my number and when I rejected his advances he proceeded to tell me "I wasn't buying a car here" disgusting do not come here if you're a woman.

Always pleased with my car services!! And my free car washes over the years. We got 2 cars at the…read moresame time and we are still pleased 2 years later. Would recommend .

Awful.......... waited weeks for the salesmen Steve and Alex to fill what they promised me as part…read moreof my deal. Had the Cadillac for 4 days 2024 XT5 trim on drivers side came off took it to the dealers they said they would take care of it but later that day told me the cost of it and did I want it or not!! They promised tint on 2 front windows and a full tank of gas has yet to be done. The car was paid for in full cash!!! Maybe that was my mistake.

Watch out for the 90-day warranty! They charge you for it without even asking if you want it!…read moreCharged me an extra $12.00 for a $39.00 headlight and $11.10 for a $35.00 grill!!! Now, why in the hell would I need a warranty on a grill and a headlight??? And the 1 time I had to use the warranty, they said it wasn't theirs!!! Even though it had the mark on the inside that they made when i bought it!

You have a parts inquiry form to called back for what reason? I have emailed you over 6 times…read moreone guy said he gets back to me never did I have asked for prices on stuff to NOTHING back to me yet and you no a on line prices guide be nice since you can't seem reply back to they guess I go back to lkq least ever thing is on line and inventory have stuff in yours don't even say color or nothing great was do business if you can't even reply back to a parts request!

Outstanding customer service by Jake L. We requested a certain car and Jake took his time and found…read moreus a great car. He did not make us feel pressured or uneasy at any time. He was super and we appreciate that! Highly recommend this place for your car shopping. Thank you!!

I'm 60 and have bought more than a few cars from used car lots in my years. Every. Single. Time. It…read morewas a wrestling match of of wits, petty, pointy, distrust. Not here at Preferred. I found the truck I liked on a google search and one of the choices was Preferred Auto. Their truck was my second choice but stopped there first to check on one unit. Toyota Tundra pickup truck. Alex met us outside, but I was ready for his used car lot tactics. He was super nice, but I knew he was up to something. I told him I want to take the truck for a drive and he immediately agreed? Let me grab a plate... Ok, this guy was up to something. Heh heh, can't fool this old timer. We took the truck for a couple of hours, ran it by my mechanic. Advice from mechanic: Great truck, good price, go for it. Back to the lot... Alex met us and Jake the sales manager and then, holy shit, Jay the owner pops in! He's the dude you see on The Preferred Auto TV commercials. It was funny. Jake is his son. I made my offer, they counter offered with a vey fair price and we all shook hands. As it turned out also, my wife Lisa, knew Jay from high school, so that added another hour of shooting the breeze. I know this is my longest review. The buying experience at this car lot was so honest and upfront just super impressed me. Alex was great and thoughtful. Trust me, this is a great group of people selling cars! Plus you get free car washes for life! Good guys, go see 'em. Thank you Alex, we love the truck. Mike :)