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    CarMax

    3.1 (41 reviews)
    Closed 12:00 pm - 7:00 PM
    Updated over 3 months ago

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    Me and my new Prius!

    Brandon and everyone else made buying my new Prius and selling my old Prius totally painless and easy! Almost close to being fun. :-) I got way more money for my old car than I even hoped for and my new one cost less than I was expecting. No pressure at all on the sale and Brandon was very knowledgable. And when he didn't know an answer he didn't try to bluff but went to find out the info I needed.

    Jerome and Brandon are amazing!! I had an appointment today at 11 and was walking out by 1:15. That included appraisal, test drive, and paperwork! Love the quick service and how helpful they are!

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    10 months ago

    Gave is the best offer for our car, double what dealership offered. Before you sell to a dealership get a quote from carmax.

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    5 months ago

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    10 years ago

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    9 years ago

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    CarMax T.

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    7 years ago

    Car came in, ordered in with wrong color interior. Advertised incorrectly. Saleswoman was nice.

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    7 years ago

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    Page 1 of 2

    Ask the Community - CarMax

    Review Highlights - CarMax

    Brandon and everyone else made buying my new Prius and selling my old Prius totally painless and easy!

    Mentioned in 4 reviews

    Read more highlights

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    Budget Car Sales

    Budget Car Sales

    (11 reviews)

    do not buy from here!!! they but their vehicles from an auction and do not fix mechanical and/or…read moreelectrical problems. purchased vehicle on 5th of july. had to take it back the same or next day. was sent to their mechanic and was told nothing was wrong. took the vehicle to the dealer and the entire tire system was damaged. tires were three different brands, struts were bad, brakes were wore and axle was bent. do not buy from here!!! call me and i will give details. 210-763-3994

    100% HORRIBLE experience with Budget!!!!!!!!!!!!! Location: Denver International Airport…read more After getting off our flight to attend a wedding in the Denver area, we got on the Budget bus to their rent car terminal in mid August. Temps were around 100 degrees and the line was LONG outside as people were waiting over an hour to see a car renting agent. The lines inside the terminal were wrapped 4 fold as well. Once we did our time in line, we won our right to see an agent. We had a DEBIT card with plenty of money for the weekend rent and deposit. NOPE, they wanted a credit card with a certain credit score or they won't rent you a car. We were stranded at this point. 100 miles away from anyone we knew. What do we do now? Budget doesn't care. Literally stranded at an airport I have never been to before. Never had this problem before renting a car. They were the only ones that had a car to rent during this time due to the busy college welcome week. Fortunately, an Uber driver accepted $120 dollars cash for a ride to where we were going. We didn't know this, but my brother-in-law and sister-in-law ran into the same problem with Budget earlier in the week. They were fortunate in that they had a ride with someone. Thanks Budget for almost destroying a wedding. Your company is probably the worst. My opinion of course, but it's what happened to me and my family.

    Willy Herold Automotive

    Willy Herold Automotive

    (13 reviews)

    Took my car here to get fixed it was reading a sensor they did diagnostics said it was timing chain…read morewithout hesitation I paid 1100 they claim they fixed it. Soon as I got in car check engine light was on ran in told mechanic he comes out says I forgot to reset code. He knew I was heading to Disney with my family in few days. 2 days later check engine light came back on and stalling again. Almost got killed with my kids in car as it turned off on highway with truck behind us. Called Bill mechanic again he said if it goes on give it gas like u stealing the car mind u we did this everytime he told us to. Day we get ready to leave to disney we get my daughter from Huntsville got back car turning off at every light I call again and mechanic says again for 100th time to give it gas like I stealing it. Then car smells like burnt oil and car stopped working. Mind u took the car to autozone everytime check engine light went on and it read new codes. Something so simple. Now the owner calls me and says u need a new engine. First off ya did diagnostics and said it was timing chain now its readying codes that timing chain is off and converta when it never red that before. I did seek legal help and going to do what they told me. LADIES RECORD EVERY CONVERSATION YOU HAVE WITH MECHANICS thank God I have every call document3d snd recorded. DO NOT BRING YOUR CAR HERE U GO IN FOR ON3 AND COME OUT WITH NO CAR. Now I been paying users to take me to my treatments but every receipt is being saved trust me.

    My daughter purchased a vehicle here and a service warranty marketed as a bumper to bumper…read morewarranty. We thought it would be best to take it to the dealer who sold the vehicle and the warranty. Boy were we wrong. The service manager, Sandra Craig told us the claim had been denied twice when she hadn't even submitted the claim. When she did submit the claim she sabotaged it. She told the warranty company that the vehicle came in with no coolant and that my daughter continued to drive the vehicle without coolant. Audio recording available here, http://www.mediafire.com/file/6vy7fhgytdtg27d/warrantycompany.mp3/file Just copy and paste into browser to hear. When on all auctality all the coolant went into the motor via a blown head gasket. As a service manager she knew the effects of a blown head gasket. My daughter paid $450 to have her vehicle diagnosed and torn down. She was told it was a bad radiator only to find out the radiator is fine. So they did not find out what caused the vehicle to run hot. I guess we paid for nothing because we still don't know the point of failure. We are currently making a video with all the calls to this company and the warranty company stating what they were told. Oh and that bumper to bumper warranty is not what you think.

    AutoNation Honda Columbus

    AutoNation Honda Columbus

    (38 reviews)

    Brought in our 2021 Honda Odyssey Touring, that we've owned since new, for a routine oil change…read more The service was completed, or so I hope. Two weeks later I went to replace the cabin and engine air filters and noticed that the coolant was an inch below minimum. I checked the "routine service inspection" sheet and it was marked as "good". There was literally probably 5 ounces in the reservoir. This is, in fact, not good. Now I question if the entire inspection and service was a sham. To put the icing on the cake, they even tried to give me a cash offer on our vehicle by phone as I pulled out of the dealership. I'll most likely go elsewhere for service.

    Least expected to write this review as during the sales process everything was perfectly fine but…read moreafterwards is where my problems began. I purchased a 2019 Mercedes CLS53 AMG, when I saw the vehicle I asked if i could get a PPI (pre purchase inspection ) they denied it & assured me the vehicle has been through a rigorous 135 point inspection & sold it to me with a 90 day limited warranty. Since purchasing on August 27th almost 2 months ago the vehicle has been in the shop for over a month, from a coolant leak from a failed heater pipe to a turbo line leaking oil to now the oil leaking from deep within engine block from the high pressure fuel pump. (*update from when I first wrote this in my notes: Cam position sensor also leaking oil) The vehicle has over 35 hours & counting of in-shop service repairs. At the time of this review I still do not have my vehicle. Along with the vehicle being in absolute terrible mechanical shape, I paid cash for this car Aug 27th 2024 & now on Oct. 22nd still have not received the title (*update Received on 10/29/24)I reached out to my salesperson Josh multiple times to which he said he would check for me & now stopped responding to me all together. I called last Tuesday (10/15) spoke with Kevin the used car manager who said he would both check on status of my title & see if he can speak with his higher ups on if they can help me in anyway for the over $8,000 in repairs my car has succumbed to, which again is absolutely abysmal on a 2019 with only 54k miles. Kevin did not call me back on 10/15 as he said he would to update me on status of my title nor did he reach back out by that Friday 10/18 where he said he would have word from some of the higher ups on what they can do to alleviate this horrible situation. I instead called Kevin myself 10/21 hoping he would have an answer for both things but he just transferred me to someone's voicemail. I ended up speaking with someone eventually on status of my title & though it's absolutely ridiculous to have to wait 2 months for a title, Im happy someone gave me some sort of update. Now, autonation is a huge company & I was happy with their professionalism during the purchase process, however true colors always shine after the fact & that is exactly what is happening here. Usually it is the smaller lower end dealerships you have these problems with but unfortunately I and a ton of other people from these reviews have also dealt with super rough vehicles that Im not entirely sure how they get mechanically approved. I have all receipts from the repairs, little over 9 weeks of ownership & I have had the car for a total of maybe 2 weeks. Over $8,000 in repairs, was given 90 day warranty from auto-nation which of course does not cover all repairs, I have personally paid over $3,000 of the repairs from my pocket, along with towing costs when the vehicle broke down. Im sure there will be a generic comment asking me to call a GM. I did not want to write this review but their actions here have left me no choice at all.

    Mercedes-Benz of Columbus

    Mercedes-Benz of Columbus

    (22 reviews)

    After unsuccessfully working with several dealerships in Tennessee and Georgia, I decided to check…read moreout Mercedes of Columbus. I reached out to them about a few cars on a Wednesday. They immediately set us up to speak with Tyler. He was responsive, attentive and willing to do anything he could to help. Once we made our decision, the process was quick and painless. We did it all virtually and he delivered my new car two days after our first chat! He even noticed a little pull in the steering when he left and drove back to the dealership to make sure everything was ok. Exceptional service and he went above and beyond to make sure we had a great experience. They have gained a loyal customer and I look forward to our next purchase with Mercedes of Columbus!

    really really awesome people who are honest and really try their best to get you a good car. Evelyn…read moreworked with me and she was very honest and upfront and easy to contact throughout the whole purchase. She is just a charm! They did $3k of repairs on my car, just a few months before selling it to me. Because they told me they value "safety" and want to make sure I'm driving a safe car. I took if to my mechanics after buying it and they could see all the work that was done and were really happy about it. Everyone there is super nice too. From the front desk to the salespeople to accounting to the people who deliver your car. Just a wonderful group of people and I feel very blesses to get to buy a car from them :)

    CarMax - usedcardealers - Updated May 2026

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