I purchased a 2005 Civic from Ben Marable, owner of Used Cars 4 Less, on January 11, 2022. He…read moreanswered all of my questions and went out of his way to make the buying and financing process extremely easy! If you are in a tight spot, and searching for decent, inexpensive transportation on great terms, give him a call or a visit! He brings in new inventory daily, and will have something reliable to fit your budget. He is a stand up guy, and truly has a heart to help people.

My wife and I recently came to Long Hyundai for service on our present Palisade calligraphy. While…read morethere we checked into the possibility of upgrading to the current model of the same car. The salesman Chris Hanson was so inviting and considerate and helped us review an offer we had received through an email from the dealership. As it turned out, the offer was excellent and we proceeded and purchased a new 2026 Palisade calligraphy. Chris and the financial person were excellent going through the process of purchasing the new vehicle. I have been very satisfied over the last couple years with longs Service and Support and looking forward too many years together with them. I recommend this dealership and these people highly.

Just for them to tell me what the interest rate was for new and used cars they wanted me to sit at…read morea desk and they also wanted my phone number first. I refused to sit and give my telephone number so we left. We really did like the SUV but decided to go elsewhere. I wish new car dealers would sell cars the way carmax does. Carmax pays the salesperson a hourly wage so there's no pressure.

I've been looking for a Toyota FJ Cruiser for awhile now. Curry Stone, who now runs the Used Car…read moreTeam had been my salesman when I purchased my Highlander and he set me up with Will Winter when a FJ recently hit the dealership. Creativity and good pricing, got the deal done before the FJ ever cleared the internal process and I finally got my FJ! Thanks Curry and Will!

I went into Toyota today to replace a battery with a 2 year warranty (it's only been 15 months). I…read morewas told Toyota doesn't honor a warranty unless the product is put in a Toyota. They refused to replace it even though the Murfreesboro location had no issue. The guy Louis was not helpful and was dismissive. A new guy was at least kind enough to try to help me. Now I will be going to Murfreesboro Toyota to replace something that Chattanooga could have done. Louis didn't look up information or anything. He just saw it was a Lexus and said he couldn't help me. I will never buy a Toyota in Chattanooga or ever receive service here.

I've bought many vehicles throughout the last 60 plus years. Just had the best experience ever with…read moreJim, a true honest gentleman. This was an out of state transaction too. Wonderful! Thank you Jim! Al Miller

Jimmy is the best! For our business we have purchased 2…read morevehciles from Jimmy over the year and now we have Jimmy looking for our 3rd so we may purchase it from him. He is honest and will do what it takes to make sure the customer is satisfied. We also sold Jimmy our personal 99 Jag to him because it was too far gone for us to repair. Not only did he restore it and make her beautiful again, he gave us the opportunity before he put it on the sales lot to purchase it back for less that what we would have paid to have all the repairs done. Glad to have our beauty back.

My wife and I searched for the right vehicle for several months. We searched this dealerships…read moreinventory online and found a vehicle that fit our criteria. Nice van, low miles lots of features at a price that our family of 6 could afford comfortably. We were now down to 1 car. My wife stays at home with our son and 3 foster-children while I work 13.5 hour shifts. So, you can understand why we desperately needed a second, dependable vehicle. After reading the great reviews on this dealership we decided to give them a try. When we arrived at the dealership on Wednesday June 12, the van that we saw online was on the back lot awaiting a new rear seat as well as a part to fix the built-in DVD player. After test driving the car we informed the salesman about a constant chirping under the hood. He informed us that he would have the service department check it out. Since the car wasn't ready we placed a deposit on it in with intentions to buy it when it was ready. We were told that the issues should be repaired by no later than Friday, June 14th...... the 14th came and went..... no return phone call or update on the van. I started calling daily on Saturday June 15th, Monday the 17th I went to the dealership to check on the car and found that wires were hanging from where the DVD player once was and the backseat was still missing. I was told by the service department manager that my van was being made a priority. Tuesday the 18th I called again and was given the run around AGAIN ......each day I was told that the van should be ready anytime and finally on Wednesday the 19th I spoke to my salesman and he said that if I really needed the van that I could come pick it up and they would call me when the parts and seat came in...... I took the van home on Wednesday the 19th without the repairs, but, they did put in writing, everything that they promised to fix. The service manager informed me that they would provide a loaner vehicle while my car is being repaired. Fast forward to today, another week later, I have called this dealership several times and they have yet to fix the van like they promised. This van began running hot while I was driving it today. and last week , the van stalled out on me WHILE I WAS DRIVING........ an issue that I made the service manager aware of immediately. He assured me that he would take a look at it when he repaired the other issues. Today I had to have a tow truck return the vehicle to the dealership. They sent a guy to take me back to work and later informed me that they no longer offer loaner cars to its customers....... I'm not angry about the van having mechanical issues..... it just happens and you can't predict it. I'm upset by the lies and run arounds as well as the poor customer service that I've received. It's been nearly 3 weeks that they have not kept their word. I feel like I've been more than fair and patient. I'm regretting my decision to do business with them and yes I have, in writing, the promises they made....... so frustrated

Great staff! Darlene and my sales rep Jason is wonderful I was given a loaner car all 7 times! Poor…read morejudgment of management I purchased a 2013 vw Jetta that was supposed to have 108k but when I got in it, the car had over 117k that's a huge difference I had to get mrs kidd which is an awesome employee there to correct the mileage otherwise it would have been over looked and from the door it had issues! I was promised it would be fixed. The vibration in the front end was never corrected and it continues to get worse the car has put me on the side the road more times than I can remember the dealership says they have a warranty for 6 months 6,000 miles they fix it but every time they give me the car back it has another issue I've asked if they could give me another car they said no! I've almost lost my job twice because of this car breaking down with me! I work home health care and just the other day I had a patient in the car with me when the car quit running! My job my career is on the line with this car they keep saying they fixed it and days later it breaks again! The ac goes off and on the blower cuts in and out the cars windows go down by themselves the speedometer gauge stopped working I got a speeding ticket cause of it. The headlights keep blowing bulbs and not just one they have blown all four bulbs at once the first time the dealership replaced them the second time I was in Nashville and I had to pay to have them replaced! The cars breaks don't work properly they make noise and grind! I've taken it in they told me I need new pads new rotors and I shouldn't need all that when I just purchased a car! On Sunday of last week I was leaving church and the car wouldn't start I left it there I got church friends to bring me home later that afternoon I went got the car it ran fine on the way home! Monday the car ran fine all day I worked a double and didn't use the car Tuesday and Wednesday I filled up with gas and while the keys was in my hand car turned off I was pumping gas when all four windows rolled down and alarm went off. I started the car after pumping gas the car seemed fine there is no warning light on my car no check engine light. I got back to Chattanooga late Thursday night after being out of town for work then I was gonna boring it to the dealership after work on Friday afternoon. Well at 11:30 am Friday morning one of my patients fell I had to go make sure he was ok so on my way to his house the car stalled on me I ended up getting it towed to the dealership! Time off work and waiting on the side the road hours at a time cause this car keeps stranding me is very frustrating! Not to mention having an 85 year old woman in ur car and the ac stops working and the windows going up and down when they want to. Or sitting at a red light and the car won't move cause it's running but no power! It was as if it was in limp mode. So I calmly explained to mike the manager how I felt about the car having issues and asking if they swap it for another and he laughed and says this ant Walmart we can't just exchange it.! I mean why not? It's been a problem car from the door! How much money are you willing to throw at fixing it and giving it back to me it's a waste of time for me and it's costing me tons of money and time off work? Is this just to hold me over til my warranty expires then I'm stuck with a car that don't run? I'm paying almost twice as what the car is worth and I haven't missed a payment I've taken well care of the car in the very short time I've had it and what now I'm stuck with a lemon? If it's hard to swap it out how about offering me a full refund of the down payment and money I've spent I. Payments and I can go somewhere else where I won't be screwed over again and again! I got the car back less than a week ago from having work on ecm and now the car jerks really hard while shifting going up a hill it's making a wining noise, the car still shivers and cuts off when the ac is on and you come to a stop! Also the ac doesn't blow cold air when you're sitting still and now eco light is on check engine light is flashing! They say it's fixed every time they give it back to me and it's not!And that's not all the problems this car has but I'm limited to how much I can write in this review!

While we didnt decide on the purchase of an Acura MDX however, our online experience was excellent…read more Many dealers are not interested in helping out of town customers -- however these guys are first class -- I highly recommend ---Jay Vandeventer --Sales Consultant Acura of Chattanooga Office: (423) 855-5454 Mobile: (423-800-3638 Its guys like Jay that are changing the face of car sales and the public perception of dealerships....Jeff Smith Hoover Alabama

I purchased a used 2018 outback with 92k on it in may of this year. It was a little more than what…read moreI wanted to spend but it was in immaculate condition and well maintained so I thought. They put a new batter,new tire sensor,oil change. Little did I know when I went in for my first oil change at Subaru a list of way past overdue maintenance services were overlooked by Acura. I ended up spending over $1200 dollars to get the car up to date. Nothing on the vehicle history report stated that any of these required services were completed and when Subaru checked their records none were found on it either. I'm very disappointed that Acura did not take care of this before selling the vehicle. At this point I will never do business with them again in the future.

Very horrible. Worked with them in the past to get a car…read morethat barely lasted a year never had heat and always one problem or another and when it died the only other option we had was to work with them to get another vehicle that didn't last 8 months before the drivetrain completely failed. And they refused to work with us again but we still had to pay off the second vehicle. Which we have been paying on for a year. Do to changing schedules at work had to try and get another vehicle after weeks of working with them and doing everything they said I had to do the at the last moment denied me for the vehicle I wanted just to try and force me into a much higher coating vehicle. They are dishonest and their team doesn't have a clue how to take care of their customers or to real make sure their vehicles are actually worth half of what they will charge you for it.

Got a 2010 convertible mustang from them ran great for a week and the computer brain went out…read morebut in warranty so they fixed it then 5 months later tie rods broke under the car that cost me $500 out of pocket to be replaced then a year later I had to pay $5000 for a new transmission and not included the rear main seal was leaking got that fixed and the front seal started leaking oil . I spent over $7000 in repairs so after 2 years I traded it in with Carmex for a 2023 Chevy Colorado with 23000 miles for $30.000 white the mustang was $22000 with 150.000 miles on it . I will never ever buy from. Them again please read the reviews its not worth being broke down every week for a over priced junk. Cars . Sorry easy auto yall dont need to be in business. ​

I got my grandmother dream car from here for Mother's Day. I live in Atlanta but I was in town…read morevisiting and drove past this establishment and saw her dream car a Camaro. Everywhere I looked was very pricey but they were super affordable so l checked them out. I test drove it and knew it was the one. I can say going here I learned the difference between a car lot and a dealership. I'm used to getting my cars from a dealership. The only real big difference is the lot is buy as is. When I got the car it was a few issues, it needed 2 new tires and new brakes all around which was kind of costly. I would rather have everything fixed and included in the price. But the car was great and my granny loved it and I got everything fixed the same day. I would like to say that this was the fastest process once I got back in town to get the vehicle. The whole process took like a hour or 2 not long at all compared to my other experiences. Their communication was Al and always picked up the phone and answered any questions or concerns I had when I called. They are very honest and straight forward I really love that because I did bring up the issues with vehicle and she let me know like this is a buy as is lot so that explains pricing of vehicles. They make sure the vehicles are priced well for what they are worth. So far no issues my granny rode it to Atlanta one weekend and there were no issues at all. My experience was pretty great. This is a very fine establishment and they even let me borrow this big bow to put on top of the car for when I surprised my grandmother. I appreciate you all a lot for making her day special and will attach photos and videos below. In a month or two l will make updates to review letting you all know tag process and if any issues come up with vehicle but so far so great and I enjoyed doing business with this establishment. Here with an update so the experience was great and very quick process the only thing I can say bad is it being, a car lot so it's buy as is. It was a couple of things wrong with the car costing roughly around $2000 within the first 30-90 days. Battery, alternator, tires, and the rims are scratched up bad and something else is wrong it keep making a noise but I haven't figured it out yet but I'm used to dealerships so I now see the big difference. They're good business but I would rather most things be good on the car and everything be fixed and added to the price or something. Then like every-time something is brought up wrong with the car even before purchase it's kind of like a oh well type of response. Like when I emailed about the alternator I was told," Alternators do go out on cars. It's worked fine when you bought it." Which I get it it's buy as is . But a lot of things being wrong the first 3 months is not so good. But at least they are always willing and quick to respond. But yes this is my update.!

I recently traded in my 2015 Kia Sedona for a 2020 Kia Telluride at 423 Wholesalers on Ringgold…read moreRoad in East Ridge. I secured my loan through Southeastern Financial, and I purchased the Route 66 Extended Warranty that would cover the car for 36,000 miles. I went to pick up the car and found that it had a 6" crack in the windshield with several other severe chips. I went back in and asked when did the crack and chips happen. They acted like they didn't know, but Regina said that she could have it fixed and I would just have to pay her cost. I ended up getting the windshield replaced at Safelite myself. A few of days later after I driven about 200 miles the car started bucking when it got around 25 mph, and it threw an OBDI code: P0741 which states that the torque converter was faulty. I drove back to Southeast Financial and asked how locked in I was in this deal because I was already running into transmission trouble. They told me to call the extended warranty company to let them know what was going on. I did call and was told not to make any trips with the car but to take the car to a transmission shop of my choice as soon as it was convenient. I went to Midas Transmission Repair first because they have a very high consumer rating. Midas said that they did not work with Route 66 Warranties, but pointed out East Ridge Transmission a block from them. I took the car there and told them what was happening. It started with a little glitch, but then got a lot worse. A few days later I was notified that a claim for transmission repairs had been denied. I called Route 66 Warranty and they told me that the car's transmission problem was a pre-existing condition and that they would not cover it. I asked Route 66 what good was their extended warranty if they won't cover the bill. They told me that I didn't wait long enough to call for a claim. I asked them if they really thought that I would buy a car with a bd transmission? They said that the claim has been denied and that they couldn't do anything for me. With the car still at East Ridge Transmission, I went back to 423 Wholesalers and told them what was going on. Regina swore they never had a problem with the car (even though the car sat in the same place on the lot), and since it was past 7 days, she could do anything about it. She said the car was sold As Is. Meanwhile, I'm stuck with a $4,000 transmission bill when East Ridge Transmission fixes it. I would never have purchased the car knowing it had major problems. I should have known better to accept the car with the cracked windshield. it was not cracked a few days earlier when I test drove it. I became very leary about 423 Wholesalers when Regina said she could have it fixed for her cost With no cost out of her pocket. I guess I was ripped off in every way possible With this vehicle purchase.