We bought our ML 350 from Long MB just before Christmas in 2012 and Joe Ellis was our salesman. We…read morehave 2 very small children and Joe made every part of the sale including test driving, deciding what features and options were important, as well as negotiating and closing the sale as easy as possible. We didn't feel pressured to buy and we were allowed to takeout time and decide which car we wanted and ultimately got a great car at a fair price. If you are looking for a new or used MB then I highly recommend seeing Joe Ellis at Long MB. We also recently lost one of our keys (which I highly recommend not doing) and Ashley in the service department made it as easy as possible to replace. It was still very expensive to replace but the staff at Long MB took very good care of us, even washing our car for us.

Roman knew everything about my new car. He was perfect in how he helped me buy my new car. I went…read morein to get my current Mercedes serviced and ended up buying a new one

Super friendly staff and worked with our warranty company to get our A/C repaired. Thank you again!read more

I had a great experience bringing in my car for a new air compressor. They worked with my warranty…read morecompany, which was no small feat! Tammy spent many hours on the phone with wait time and negotiation, which I really appreciated. In the end, all I had to pay was my deductible! I really appreciate Tammy for keeping me in the loop by calling me with frequent updates, and of course I cant forget to mention her warm and neighborly demeanor. Two thumbs up for the guys who put in the labor; I'm extremely happy to have a working A/C during this summer heat wave. I encourage others to visit this friendly family owned business.

Josh and his dad Jack went above and beyond to help my grandson! Thank you so much! Extremely…read moreprofessional company, great place to buy a car!

I worked with Travis during my latest car-buying journey, and he is an absolute gentleman. He is…read moreincredibly well-versed in the benefits of the Lexus brand and provided a wealth of knowledge regarding the specific models and incentives at my disposal. Travis was completely transparent throughout the process and remarkably attentive. What stood out most was how comfortable he made the experience for my large family; car buying with young kids can be a challenge, but Travis handled it with grace and professionalism. Thank you, Travis and Lexus of Chattanooga!

This dealership repeatedly manipulated sales price and financing terms during my purchase inquiry…read moreto pressure me into a deposit before providing a written purchase agreement. The sales staff tried to pass off the MSRP as the final 'out-the-door' price, effectively hiding the cost of taxes, registration, and extra dealer fees that are added later. This makes for a very misleading and dishonest car-buying experience. Furthermore, the finance department quoted higher APR on inflated loan terms despite me qualifying for tier-1 rate only correcting it once I challenged their numbers. The entire process felt non-transparent, manipulative, and exhausting. Since my initial feedback, this dealership in Tennessee has engaged in retaliatory behavior by posting a false, malicious review of me and my small private business located in Maryland on Yelp--business they have never had any dealings with--in an attempt to damage my reputation.

Wonderful people!!! So helpful to us!! Highly recommend!!! They made the car buying experience such…read morea no hassle transaction!

Jenkins is a total class act! Their service department took great care of our vehicle and Ashton…read moretook care of the problem. We were denied coverage from another Jeep dealership for a part and problem covered by a warranty Jeep extended. The other dealership wanted us to pay a huge cost, in advance and said it is not covered. Jenkins took care of the problem and it was covered under warranty, no charge. You have earned all my Jeep business going forward. Do not overlook this dealership. They may not be as close to you as others but they are worth the drive!

It's been many years since we bought a new-to-us car. We went in with all the car dealing smarts…read morewe learned since purchasing cars in the 1980s. It has changed tremendously. We went there, found what we needed, got the loan and paperwork done, and were out very quickly. Mike, our sales representative, was very interested in our needs for a car and helped find the right vehicle at the right price. And Mr. Jenkins made sure the tank was full and the car was washed before we left the lot.

Good cars great customer service, I will definitely be doing business with them again.read more

I rent passenger vans often from Tweetys. I have never had a problem with payment or service…read more Lanita is easy to work with!

My husband and I were on a road trip and had sudden engine trouble on the highway. We managed to…read moreget to Kia of Cleveland where we were greeted immediately and offered kind assistance. We were then escorted to the service center where Ethan Dunlop patiently listened to our explanation and said they would run diagnostics. He escorted is to a lovely, comfortable waiting area where we are free foot-long hotdogs (they were having a special promotion that day) and watched the Tennessee football game on a big screen TV. There was also free coffee, bottled water, and snacks. Ethan updated us with good news, that they diagnosed the issue and were able to fix it the same day. We expected to be stranded in Cleveland, but because of the outstanding service received, we were able to continue our journey the same afternoon. Thanks to Ethan and the service center for their tremendous assistance to us weary travelers!

Had a great experience I recommend Tyler Phillips he was kind throughout the whole process awesome…read moreguy!