I used Carlton to take down a chimney that was in poor repair and leaking. Quality of work appears good. However, I left initial conversation thinking they would trust me to accept a personal check at completion of work. We had discussed her preference to use PayPal or Venmo; Venmo I did not have and PayPal charges a fee so I told her I preferred not to use those. At completion of work, I received a message advising me to complete payment via Venmo or PayPal by end of day. Yvonne was not open to my recollection of our conversation and when I paid via PayPal as a business transaction, demanded that I cancel the payment as it charged the fees to her, wanting me to accept the fees. She insisted she had been the one advising me fees would be due, rather than that it was me who told her I didn't wish to use it already knowing about fees. I couldn't believe she would not acknowledge the conversation we had had about personal check. If you use this company, please make sure you handle payment expectations IN WRITING prior to service. Also, a roofing company that would squabble with a customer who owns 7 rooves to potentially repair over an $18 fee must be hurting. read more