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Jarrell, TX

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Carlson Pet Memorial

5.0 (1 review)
Open • Open 24 hours
Updated 3 months ago

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Mission Pet Memorials - My two baby girls

Mission Pet Memorials

(12 reviews)

East Cesar Chavez, East Austin

I'm writing this so you know what to expect in advance as the Internet is full of contradictory and…read moresometimes alarming information about pet cremations. I've had a pet cremated before, by a third party outsourcer, when he was put down at the vet's. Since it was a swift decision, everything was handled by the vet and I didn't get a choice of pet cremation vendors. I was never sure whether I really got my pet's remains back. Anyway, when you are grieving, you're just not able to think straight, right? So, when I had to face another pet funeral, I was prepared. I did a lot of online research to see what pet cremation options Austin had to offer. There are only a handful. The big ones are very corporate and are a multi-state franchise. Then there are some which are mom-and-pop, but they are just a storefront - they outsource the actual cremation work elsewhere (and you don't know where). Mission Pet Memorials was the only place that didn't get their business from vet clinics - they are "stand-alone" and are part of a licensed funeral home for humans that has been around since 1959. They say they own their own crematory, which they use to handle both human and pet burials. I inquired where it was and drove to the address they provided. I really saw the building. To me, this is as legitimate as I can get in this town, so I was satisfied. When I knew my pet was weakening, I called their number and was greeted by Michelle. She was incredibly compassionate. We even joked a little as she seemed to know I needed cheering up. She said I can call 24/7 and she'll be there. (Note that if you call after 4.30 pm however there is an extra charge - it's all disclosed on their website). Finally, that night, my pet passed away peacefully. In the morning I called them again, set up an appointment right away, and brought his body. A staff member of at the (human) funeral home met me at the pet annex next door and handled everything very tactfully, as if I was burying a human relative. Here is what to expect: they will lay your animal on a table, and show you the cardboard box he will go in. They will let you stay as long as you need. Then, you just pay with a credit card and fill in a very brief form with his date of birth, etc. They pride themselves on a "chain of custody" so that neither your human relative, nor your companion animal, would ever be left alone, or handled by an outsider. I was told the names of all the staff who would be involved in the process, and even, at the end, received a sheet with their names. By the next business day, I was able to pick up his ashes, which was in a tasteful engraved box. Inside, there is a plastic bag with his ashes and a small cloth pouch with a fur clipping (it's not much, so if you want more, you should take a clipping yourself beforehand). The ashes were dark gray chips. My other pet's ashes (done somewhere else) were pale white, fine like sand. I read that the color has something to do with the temperature of the crematory. I'm not complaining - in fact, I think the dark gray chips look more like the real thing. When I picked up his ashes, I also received a death certificate, and, separately, a cremation certificate signed by the funeral home director, plus other printouts to help with companion animal loss. It's a devastating affair, for sure. But what I found most hopeful about this experience is that they took care of my long-time companion animal exactly like a member of my human family, which is the way it should be. For this reason, I am taking the time to post this review in appreciation of their handling. If you are experiencing loss of your companion animal, I'd like to share with you what someone said to me when I lost my first pet. The naturalist Henry Beston said in 1928 about animals: "They are not brethren, they are not underlings; they are other nations, caught with ourselves in the net of life and time, fellow prisoners of the splendor and travail of the earth."

I lost my Silky Terrier on Feb. 5, 2026. I called on Mission Pet Memorials for her cremation…read more Wonderful people. Catlin was very kind, compassionate and caring. I knew Casey would be treated gently.

Argos Pet Cremations

Argos Pet Cremations

(3 reviews)

Edited to address the Google review response from Argos and include a photo of the slip they gave…read moreme stating hand delivery not porch dropoff: I have a copy of the slip I was given which does not state a porch dropoff if we're not home. It states hand delivery or pickup from your location. Which means when you called to schedule a day I made sure to be home all day as to not miss the delivery. Also referring to someone's beloved pet by animal or package is disgusting. Use language like pet or my pets name. A person is grieving show some humanity for crying out loud. If you're not equipped to deliver, DONT OFFER IT! I would've rather picked him up from any location rather than gone with this. Also, call someone when you guys messed up immediately. Don't ignore the issue and then respond when they write a review. Then still not even have the humanity to call me in response to the review rather than that pathetic response, maybe I would've updated it to say something nice if you had. Its called damage control. My pet was cremated by Argos and scheduled to be delivered to our home on Monday. We waited all day anxiously awaiting to receive him and never received a followup. I called yesterday at 3pm and was told he was delivered. I was then texted a photo of the front door he was dropped off at. Not our house...I freaked out and my husband drove around the neighborhood until he found the house. THANKFULLY, the woman who lived there was trying desperately to reunite us via FB since there was no contact information for us or even an Argos logo anywhere except when you open the paw print box there is a certification he was cremated by Argos. I am absolutely horrified that my beloved pet was dropped off like a food delivery with such little care and no information to lead the recipient in the event that this incorrect delivery happened to get him home. Why is there no confirmation followup that he was delivered? Why don't they text or e-mail that door image promptly following delivery so he could have been reunited with us immediately?? Imagining that if someone wasn't kind enough and/or didn't realize what this delivery was had just thrown him away or left him on their porch to picked up by a package thief then discarded makes me absolutely sick. How dare you assume that I am okay with a porch dropoff?? I was told he would be HAND DELIVERED. Which means someone would give him to me with respect not left on our doorstep. To add insult, I was told yesterday around 3:30 I would receive a call from a manager and haven't heard from them. I completely question their ethics on how they care for our beloved pets and I am sickened by this whole ordeal.

This was the place that our vet uses so we didn't do much research before hand, especially given…read morethe terrible situation we were in. Overall, if you must use this business, I highly suggest you Do Not purchase any of the "upgraded" packages. You will be severely disappointed, just as we were. We ordered the "Wood Package" which was to include a , "clay" paw print as stated on their website, however the one we got was a cheap planter type foam and the entire casing was very scratched. Its the ugliest thing and I don't see how anyone would think its ok to send it out this way. The package also includes a ink paw print, but its so severely smeared that it looks like someone just did it in an extreme hurry. (My toddler could've done better) but, thankfully I have my own prints that I managed to get the week before our dogs passing. And as for the "wood" urn, well no shocker, its also the cheapest and equally scratched up material. I would equate the feel to a balsa wood. I have since ordered a new wood urn online and its quality is 5x better than the junk Argos gave us. And no, it didn't cost 5x the price. It was the same amount we paid to "upgrade" our private cremation package. So its clear, that this place is either very cheap or simply lazy and careless when it comes to what they are selling. I will never allow any other pet of mine to be cremated at this facility.

ASAP Vet: Veterinary Urgent Care

ASAP Vet: Veterinary Urgent Care

(21 reviews)

----------------  PROS:…read more---------------- (1) Open on weekends, a big plus. (2) I ran our bill through $443 bill through AI, and it's in the median range for the services we received. (3) Doc and tech were friendly and helpful. ----------------  CONS: ---------------- (1) Receptionist didn't set our expectations when we checked in for about how long we might wait. I think it was about an hour. (An hour or longer wait is understandable without an appointment, but staff should give a clue as to about how long the wait might be.) (2) WiFi password not listed at reception. You have to ask for it. ----------------  TIP: ---------------- Meds are way more expensive at the vet. Have the prescription sent to a pharmacy (HEB does dog meds). We would have saved $100 had we done that.

This review is over due for 2 years and we are not sure if there are still the same vet and team…read morehere. We like to leave the review from our great experience here anyway. In Dec 2023 near the long holidays, we bought a 2-month old kitten from a breeder. We named him "Simba" and just a day after we got him, Simba suddenly stop eating and drinking. As well, he vomited a few times a day causing us extremely worried. We had no idea what happened and scared he might have been poison by something we didn't know of. At the afternoon until evening on Fri, we couldn't schedule any regular vet nearby or even a bit further away. Finally, we decided to take Simba to ASAP Vet: Veterinary Urgent Care since we worried that our very little kitten might have not survived the weekend. ASAP Vet very thoroughly checked on Simba and although the vet said it was hard to say for sure what was the reasons that caused Simba to vomit and stop eating and drinking. The vet helped inject a water ball in Simba's back to prevent him from dehydration. The vet and nurse also helped removing Simba's eye boogers. As you can tell from the photo, Simba had very tough eye boogers and they irritated his eye so much causing him unable to fully open one of his eye. We tried many times, but unable to wipe them off. ASAP knew how to do it by gently combing the hairs around his eye to remove his eye boogers out completely. As well, they provided us some eye cream to help with Simba's eye infections and in just 5 days, Simba eye got back to normally, clear, bright, and cheerful. After this visit, we were able to schedule Simba to see a regular vet at Georgetown Veterinary Hospital, but it was the worst experience. The vet there did a very quick and brutally check on our kitten and then she was repeatedly saying I had no idea. She didn't provide us anything to help our kitten. We didn't think she even cared if Simba wouldn't make it to survive. 3 days after that, Simba still refused to eat and drink. It was a long holidays, so we brought Simba back to ASAP and they injected another water ball into Simba's back and provided us a syringe and liquid food to try to inject the food and water directly into Simba's mouth. Another 2 full days of unsuccessfully having Simba eat or drink, my tear dropped. We decided to gently force and inject the water and liquid food into his mouth. Magical happened soon after that, Simba started to eat and drink by himself!!! You can tell how relieved and happy we were. Soon after that we learned indeed Simba having an anxiety from getting a new owner. Although we knew getting a new owner can be very stressful for a kitten and the kitten might have been hiding and fear, we never imagined a little kitten would be in much anxiety to vomit and stop eating and drinking completely for a week. We were and are still thankful to the vet and team here. Thanks God they open an urgent care for a special hour and during the weekend. Now, Simba is 2 year old and grew up to be a big beautiful boy. Life is always too busy. If we have time, we really want to take Simba to visit the vet and team again. Thus, they can meet the big boy whose life they saved. In short: - Highly recommended - Staff is kind, considerate, and care. - The price maybe a very little higher than a regular vet, but since it is an urgent care, so the price is quite a reasonable price. Not a ripe off for sure. - Clean and Bright and no smells

Carlson Pet Memorial - petcremation - Updated October 2026

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