We are beyond grateful for Russell and Sons! Within just a couple of hours, they drove all the way…read moreto Concho, Arizona to help a friend of mine whose water heater had stopped working. So many contractors don't even want to make the trip out to Concho, but they did -- and with such a positive attitude. What initially seemed like a water heater issue turned out to be a serious wiring problem. Not only did they quickly diagnose and fix it, but they also repaired faulty wiring to another appliance. Their expertise and thoroughness likely prevented a potential house fire. Thanks to Russell and Sons, an entire family now has warm water and, more importantly, a safer home. We are incredibly thankful for their prompt response, professionalism, and willingness to go the extra mile. Highly recommend!

We had an appointment i made two weeks prior and I confirmed the day before and I was told they…read morecouldn't make it .Disappointed i. their lack of communication.

Austin is fantastic! Definitely recommend him! He came out quickly when our AC was not working…read moreproperly! And fixed the problem

If you're looking for a solid heating and cooling guy, Austin is your guy. I've used him a few…read moretimes over the years with different moves, and he's always been top-notch. He's clean with his work and never tries to sell you stuff you don't need. I started out getting a second opinion from him, but now I go straight to him because who has time for multiple quotes when your house feels like a sauna? Austin shows up, fixes the problem, and doesn't overcharge. Simple as that. Highly recommend him!

We live in Phoenix and have a cabin in Torreon. Some friends were staying at our cabin and the AC…read moredied. Our realtor recommended Mountain Comfort and I called them. A technician came a few hours later and fixed the unit. Professional and courteous. Same day service in the middle of a heat wave. It does not get any better.

Beware of price gouging from this company! Our heat pump's variable speed fan motor stopped…read moreworking. Their price to replace it was twice as high as other companies.

My heater went out on a weekend, Advanced Air Systems was the only company that said they could…read morecome out the next day. They said it was the thermostat and a coil or something like that that went out. $800, When they put it back together it sounded like a jet engine taking off. They told me that it was the exhaust fan, They would order it, $1200 later the same tec came out to install it. The heater worked good for 3 or 4 weeks and went out, again on a weekend. One of the installers came out because he was on call and said after I told him that I was already 2k deep into this unit in the last couple of months. He told me that something covered went out and they would fix it for free. A few days later the same tec that came out worked on it the last two times said the circuit board went out, That it was not covered and would be another $1600 to fix, And that the heater was rusted out and needed to be replaced. I asked how much dose a new heater cost and he told me that they are around 4k. If the heater needed to be replaced they should have led with that information from the start. Not sure if I just ended up with the tec that finished last in school or if this is the way this company dose business. I told them no to fixing it and last month i stated getting estimates for a heater/ AC combo, I called them to see if they would count some of the cash I have waisted there towards a new system. I told them that I wanted a Trane unit. It took several days for them to get back to me and when they did their discounted offer was 2k more than the company that was installing my new system that day. Not sure if it was the tec that kept coming or the company, But i would not recommend.

We needed a mini-split for our garage. Advanced Air responded quickly and gave us an estimate…read more Within just a few days their crew of two was at our home and had it installed for us. The installation looks very professional. We had the Mitsubishi mini-split which is VERY quiet and performs well.

Great service and excellent employees. Highly recommend this business. Always on time and friendly…read moreand knowledgeable technicians.

Peter does great work. His prices are reasonable. Responds quickly…read more Added to get to 85 characters....,,,,,

I love this company! They've done three jobs for us now and are wonderful to work with they're…read moretimely. They're friendly and they work so hard. It's amazing. They clean up when they're through and everything works when they leave..

Wonderful customer service! We scheduled an appointment to give our furnace a tune up and…read moreinspection. Our technician Matthew was on time and super professional. He answered our questions and our furnace is working perfectly! I highly recommend them! Thank you

Peter was professional, honest, and fair. He exceeded my expectations and was great to work with…read more I would highly recommend.

Peter is very responsive. Reached out in a very timely manner - kept me informed as to arrival…read moretime & corrected the problem. Highly recommend!! Mike C Pinetop

We've been so happy with Rim Country Heating & Cooling! Their team is always on time, professional,…read moreand friendly every time they come out. It's such a relief having a company we can trust to keep our system tuned up and running smoothly--especially with how unpredictable the weather can be here. They take the time to explain what they're doing and make sure everything's working the way it should before they leave. You can tell they take real pride in their work and care about their customers. It's so nice to have reliable service you don't have to worry about. We'll definitely keep using them for all our heating and cooling needs. Highly recommend!

These folks are the real deal ! The good Technicians that hooked up my HVAC system were very…read moreknowledgeable and effective at completing the task. I would not hesitate to use them again.