This Carl's Jr was the best one I've ever been to. The customer service was great! Service was very fast. Thanks!!

The Carl's Jr in Yucaipa sucks... they are slow, the drive thru is sooo slow. The dinning room service is slow. They need to either hire more workers or bring more people in for the lunch and dinner rush. If you have the time, visit the Carl's Jr in Redlands. read more

I want to recognize a fantastic employee named Diana. She was extremely friendly, positive attitude and really attentive to my order. As long as she is there I will definitely be going back for the good food and her positive vibes. Thank you Diana, don't ever change! read more

HATE the ai drive thru menu!!!!!!! Its slow and such a headache tryna communicate with it

This place is located in the heart of Yucaipa. I always come here to dine in when I get the monthly coupons. The fountain drinks are watered down and are usually a hit or miss. This time the fuse tea was the most flavorful out of the bunch but it was still watery. I always remove the lettuce on my hamburgers because it tends to be really soggy and flimsy but this time it wasn't as bad. I raised the awareness to management in the past so I think they are definitely moving in the rite direction with the lettuce. The burgers and fries are filling for a combo meal and even better when you have coupons. I tend to go in a large group setting and we use them all up at once. It's become a family tradition of ours to come dine in together and use the coupons and sit in and eat together . They no longer use the plastic serving treys so you have to use your paper bags as plates instead. I also wish the drive thru was open much later like some of the Carls Jrs in the neighboring cities. Overall, if your in a quick rush to drive thru it's a lot less busier than McDonald's across the street and if you have coupons, this place lets you use all of them at once which is great since some places only take one or two per order. read more

Carl's Jr - Famous star cheese burger and waffle fries - Fast Food Near Me - Yucaipa, California

Ordered a charbroiled chicken sandwich, the chicken was as hard as plastic, I had to throw it away. read more

Carl's Jr - Fast Food Near Me - Yucaipa, California

This Carl's has the slowest drive thru. Every time I come here without fail it takes almost solid 10 minutes to get through. Even with only one car ahead. read more

This is the slowest fast food Carl's Jr around.. Been in drive thru for 13 minutes for a double western burger. Two cars in front of me.. Then I get to window and order wasn't even my order and they wanted to park me.. grrrrrr read more

Carl's Jr - The Slowest Carls Jr.. In San Bernardino County... - Fast Food Near Me - Yucaipa, California

They use A.I for the speaker which got my order completely wrong. Horrible costumer service, I was trying to talk to the worker about how the A.I got my order wrong but he just shut the window down on me mid way through my conversation. Food wasn't even good and worth all the trouble. If you can avoid this Carl jr at all costs please do. read more

If you want to sit in the drive thru with 5 other cars for over 10 minutes waiting for fast food, then this is the place to go. The car in front of us quickly ordered and we only ordered fries and a 6 piece chicken stars. 3 more cars popped up behind us. After 10 mins, I get out of the car to go inside because they never came back to the window to attend to the first car. No one's at the registers and I see one employee walking over a burger to a table inside. Finally a woman comes out and checks the screens and I'm like what is going on, there's 5 cars out there sitting for over 10 minutes now! All she could say with no emotion was "Oh. Sorry." I get back in to the car and it's another 5 minutes where I get back out and ask the woman in front if she can move her car up so that we can leave and that's when the employee finally opens the window and hands her her food. We left without our order because it was just absolutely freakin ridiculous that they had 5 cars waiting that long on FAST FOOD! read more

My chicken stars had an actual feather in it.. I guess it's good that it shows me it's actual chicken lol... The food was okay. It wasn't gross but it wasn't great, especially for the price. It's really over priced food. read more

Carl's Jr - A feather was in my chicken star - Fast Food Near Me - Yucaipa, California

Diana helped me at the window with a smile and positive attitude. It's not often you come across this! I felt she needed to be recognized for making my morning that much better. Idk why this Carl's only has 3 stars but, I always get hot fresh food when I drive thru. Thanks again Diana you never know when you're going to make someone's day that more positive read more

This place gets such a bad rap and I don't understand why. Every time I go, the staff are friendly and seem to enjoy their job (which is more than I can say about most fast food places). The food isn't cheap but if you have coupons or the app it makes it worth it. read more

Their service isn't good at all. Not even the automated system can help them. Went for breakfast, didn't even get greeted or anything. Waited almost 20 minutes for 2 burgers and not one word from anyone aside from that stupid auto-system. Tried to give this place another chance but nothings changed. read more

Carl's Jr - This burrito costs $4. - Fast Food Near Me - Yucaipa, California

Went through the drive thru today and AI took my order, it was so weird much rather have a person to take my order, not coming back here .

I dropped my UNEATEN cheeseburger at Carls on Yucaipa Blvd/ Oak Glen Rd. I told the employee and showed them. They made me buy another burger!! The employee was an older lady, not a teenager! Such bad customer service! My son was eating his food or I would have left. read more

Carl's Jr - Dropped food. - Fast Food Near Me - Yucaipa, California

Went in late on a Friday evening and the staff was quite nice and helped me out with a special on the app. Plus, the shakes I ordered were quality. read more

The automated system is a terrible introduction to the drive through service and was an unwelcome addition to the ordering system, other sisters location have already rolled back this practice in defeat and the request to have a crew member went unheeded for roughly 5+ minutes. I never had a complaint with this location prior to this, but considering that their direct competitor is likewise failing in service it leaves open the door to much better options in local mom and pop restaurants. read more

This Carl's Jr is conveniently located in the main intersection of live oak and Yucaipa Blvd . I had a chance to dine in for dinner on a Thursday night, dinning area was fairly empty and clean . It took 7 minutes to get my order which isn't bad . The soft drinks machine was very watered down. None of the drinks were good they actually gave me an upset stomach. My burger was sloppy and tasted strange. Unfortunately , this location has not been my first pick in the last 3 years , the quality and service is poor. Drive thru waits l usually average 10min plus for me, and I have to review my order before departure because I'm always missing something or food is cold and old. When craving burgers this is not the first pick . The price doesn't match the product offered . I'm always willing to support this store and offer second chance but have yet see much improvement. read more

Carl's Jr - Inside - Fast Food Near Me - Yucaipa, California

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the AI service was a mess got our order wrong and when we pulled up to the window to correct it the lady with the blue hair gave us attitude and walked away from the window and screamed at the top of her lungs horrible service never coming here again wish i could rate lower read more

I live locally and this place sucks! They are constantly closing whenever they want. Not only closing early, but just closing whenever they feel like chilling for a bit. I came tonight 1/2/23 at 10:15 pm and though the menus were lit up, the store was empty and they had a speaker saying they were closed for the night. I went to McDonald's and 15 minutes later Carls JR were back open serving customers! Wtf is that? I will be contacting corporate. Whoever was working tonight should be fired. read more

It appears other commentary have not been happy campers at this place. So sad they walked away unsatisfied. Perhaps someone up the ladder took a look and made some changes and retrained some team members. I found the place to be on task and all team members appeared to be alert to everyone's needs. I really appreciated getting a smile when I really needed one after being stuck in traffic too long. I had my usual meal. The Diuble Western Bacon Chheeseburger. They even gave me extra napkins. Perhaps they thought that dripping bgq sauce coming out the sides would drip on my new Ralph Lauren dress shirt. So it came with that hot and crunchy onion ring and a warm bun. It really hit the spot. I topped it with onion rings and a shake and was quite full afterwards and ready to fight traffic once again. read more

Been coming here for years. I always dine in it is clean the staff is very friendly and polite. The food is always fast fresh and hot. I get the Western Bacon cheese burger with well done waffle fries and usually get some jalapeno poppers togo. read more

This used to be the best Carl's Jr. Service has gone way down. Not friendly and lazy. Even the general manager was not welcoming. The regular service employees definitely reflect the management here. General manager standing talking. She doesn't even say good morning to the customers walking in. Poor girl who took my order seemed lost. Maybe a sign of the times for California fast food after all they only make 15.00 dollars an hour here. Won't be back. read more

So bummed! The Yucaipa location is the worst. I ordered a beyond burger at the drive thru and they gave me real meat. :( I didn't find out until I was already home and they didn't even answer the phone. Uhg. Now I'm sad and hungry. My dog enjoyed the burger tho so I give you 2 stars. read more

I've always liked Carl's Jr.'s burgers. I thought I'd stop today and get the ghost pepper burger since it's limited time only, and I've had it before and liked it. WTH? It tasted so salty, like they poured straight up salt on it. It's crazy. I picked out a piece of the patty, ate it alone and it wasn't salty, so it must have been the sauce? Or something. I'm not even picky about saltiness, but this was almost inedible it's crazy. It also wasn't hot at all, not like I remember from last time. Wild, I've never had a burger that salted. Still wondering what the heck they did? read more

This is the second time I order and get charged for a double western cheeseburger and get a single western cheeseburger. Tried to call to let them know but number is out of service. read more

Simple order. A super star and a small fry. Got the fries and got what I think was some kind of western cheese burger. 3 people working and I was the only one getting food at the time. Two people screwed up. The person who did not read the order and the person who did not check the order. Also I think the burger was cheaper than what I paid for. Won't be going back. read more

Menu intercom doesn't work and you can't hear anything. And they charge $.75 for extra ranch after spending $50 for food. Curious if the employees are pocketing the change and the franchise doesn't charge for extra sauce. read more

Carl's Jr Yucaipa California is conveniantly located just north of the I-10 freeway and in the beautiful town of Yucaipa. Convenient to those coming from the east going West to the Los Angeles beaches and Ontario and Los Angeles international Airports! Fast friendly family service for breakfadt lunch dinner and late night Burgers,chicken,fish and vegan sandwiches available hand dipped shakes and beverages available with loads of appetizers too. You'll like it here at the Carl's Jr in Yucaipa California. read more

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Came to give the "bigger" Carl a try... can you say yummy goodness....they add extra meat and cheese...It was hot juicy and fresh...It was really good....Went through the drive thru...The girl that took my order was extra sweet ...The drive thru line went pretty average in wait time..Which is fine with me bcuz I would rather have slow down a bit to give me quality food...and thats just what I got great food and great customer service...I'm leaving a juicy burger pic for y'all....The bigger Carl is comparable to a 3x3 at in&out...equal to me in yummyness BTW my visit was from lastnight... read more

Carl's Jr - a hamburger with cheese and lettuce - Fast Food Near Me - Yucaipa, California

Food was good. Service was garbage. The little idiot girl that was giving me my order got an attitude with me because I asked for a second bag. She had put my entire 3 meals in one bag, with my fries on top getting cold in the 50 degree night. I couldn't fold it over and I wanted to keep the fries warm on the drive home. Then when I asked her what the big deal was she actually said " you're the one making it a big a$$ deal. I couldn't believe the language. I guess I'll never go there again for fear of having this dumb girl with no manners serve me again. I really use to like this restaurant. Oh well. There are a lot more burger joints in Yucaipa. read more

I came here today to order a drink and the lady behind the counter was super nice and came to serve me as soon as she could, her name was Angie and she was really nice and even made sure to restock the soda machine when I informed her the syrup was out. It was an example of customer service, and it really made me think differently of the establishment after my last visit. read more

Customer service is absolutely terrible... unfortunately, this Carl's Jr. has been going downhill for several years. You would think they would take a few notes from their successful competitors at the end of the boulevard (In-N-out). Stopped in with my family real quick to grab a few burgers and while we're waiting my son asked one of the female manager if he can use the bathroom (Because they were locked....) and she told him he couldn't use the bathrooms until he bought something..... we were standing line...‍ read more

They used to be alright, now every single time I go they F up my order. I say no cheese they put cheese on it. Asked for the beyond they fkn put meat. The dude cooking was obviously high af. And the employees seem like they don't give a f. So over this location. I'd rather drive all the way to Calimesa. They can F off. read more

Food is great. Service is non existent. Four employees running around and three customers waiting. No cashier? What are you doing? Then I have to really go back and ask for a straw for a milkshake? And you want to charge for condiments? You guys act like I woke you up to get service. Very frustrating. read more

emergency pee break on the way to apple picking!! The biscuit breakfast sandwiches were delicious- the biscuit is perfect, the sausage and ham, bacon The people behind the counter should not have had customer service jobs, they should have been trash collectors or something, who knows what they were doing- they were taking like 15 minutes per customer- read more

Carl's Jr - Fast Food Near Me - Yucaipa, California

We have been here twice in the last week and the workers are beyond rude. I understand places are short staffed and struggling but there is no excuse to be rude when you messed up. Missing items on both visits and the workers were EXTREMELY rude, as if I was lying about my missing items. Won't be back. Take your business elsewhere. read more

I asked the lady Erandi employee on my receipt took my order I want the classic cheeseburgers combo for $5.99 as in the TV commercial she said it's $8.67 with being combo & tax . Wow that's not right, so I said just make it cheeseburger sandwich $3.69 then I added Chicken Santa Fee sandwich my total bill is $11.81. In few minutes I said change my order to Classic Cheeseburger Combo $5.99 as posted on their window and I should get difference in money. She said no it's not because of taxes no refund. Not friendly or no courtesy to face me. Now reading all the reviews I understand why. Bad service, management should train their employees. I seldom come to this Yucaipa location but the more I'll avoid this location. read more

Eighteen year old sloth took my order, who was too inarticulate to say anything. One BBQ chicken sandwich, which took so long I had to get the attention of the manager, who was out front laughing it up with her boyfriend. Sloth was on his phone. Sandwich was a godawful mess. Don't know what the flavor was-- cleaning solution? Floor wax? Threw half of it away and left in disgust. read more