Demon in skin suit. I ordered a double famous star with cheese no produce and received a single famous star with cheese and produce. I got back thru and the cashier Yousif tried to tell me that it was right. I told him what the difference was and he smiled at who ever is cooking and it was just creepy. Now I'm scared to even eat the so called remake. Yousif did the same smile when he handed me the remade burger but it solidified the creepiness. I have never felt this uncomfortable by anyone ever in my life.. I swear his reaction to it being the wrong burger is unnecessary .i showed him the burger and gave it back never bit into it . So what's the problem. I seriously cannot eat this Double Famous Star after he handed it to me with a sinister smile. read more

Carl's Jr - Reciept - Burgers Near Me - Sacramento, California

Cold cold cold! Usually go to carls he bc it's freshly made and hot everything was cold and I was the only one in there. Terrible the worst cjs I've been to, don't go here! read more

The drive through takes too long. They literally take like 10 minutes for each car. It took 30 minutes just to get our food .

The worst Carls Jr we have EVER been to. Where do I begin but the customer service at the counter was rude and gruff. Then they didn't even have ketchup!!! How does a burger joint not have ketchup!!! We love our Carls Jr in our area, but this location was THE WORST!!! read more

I was unfamiliar with the menu and Yousif was so patient and understanding and he even guessed correctly and gave me the senior discount without making a big deal of it. I truly appreciate good customer service. read more

Famous star should be renamed messy liquidy draining all over my clothes awful no taste burger. Prices went up quality down. Disappointed surprised they still around. No more! read more

Wish me and my son could have ate here, but felt instantly uneasy soon as we walked in, We were staying in the hotel next door and wanted a quick bite. The Latino lady with glasses taking order was very rude when I asked if my son can use the restroom. Someone was even ordering so we had to wait to order anyway. She says "it's only for paying customers " while rolling her eyes and saying something under her breath, I say why are you being so rude ? I don't even feel comfortable ordering now. Really Made me uneasy and I shouldn't feel like that when I'm about to spend my hard earned money. Won't be going back to this location EVER. Shows the customer service skills are not there read more

This location always, and I mean ALWAYS, only has 1 ranch left. Doesn't matter how much food you order, if you offer to pay for it...nope sorry only 1 ranch left. They also lock the door leaving you to sit in a long drive thru line if you ordered online before seeing the lengthly lines. Overall I hate coming to this location but it's the closest to me. read more

Hot and fresh food Amazing service Definitely would come here again Better then McDonald's and Wendy's read more

Carl's Jr - a parking lot at night - Burgers Near Me - Sacramento, California

Consistently good food and hot food too. Great customer service as well and it's right by my house. It's so convenient and they take more than one coupon if need to use a couple. read more

Dont go here, a glitchy machine takes your order in the drive thru, sounds so bad and consistently messes up. it's like those automated customer service phone lines. i waited 10 mins in the drive thru for that dumb thing to take my order only to drive up and wait another 5 mins for someone to come to the window and rudely ask what i ordered then promptly said they were out of that. this was around noon on a weekday read more

When I first moved to N. Natomas in 2004, I would some to Northgate to get Carl's Jr, Taco Bell, MCD's, KFC, Jimboy's and fast food. That changed when they built all the same around N. Natomas. This Carl's was actually a spot I used to stop in the hot weather and pick up a drink and a 2/$5 burger etc with a coupon. Service was decent back then. Right by the I-80W and E. Easy access to freeway off and on for people travelling. read more

I hadn't been to Carl's in a long time, because the one closest to home sucks. I was driving home from my daughter's soccer game and found myself craving a Western Bacon Cheeseburger, so figured I'd try this one. My expectations were pretty low, and I was pleasantly surprised. Clean, friendly & fast service, and a good burger / fries that was prepared with at least a bit of care and attention. It's still Carl's, of course, but overall one of the better fast food experiences I've had since COVID. read more

230 pm on a Sunday. All doors are locked to the dining area. After attempting the last door a lady opens a door and yells something at me (assuming here the door is open). I walk in and the lady is texting away to someone. I stood there for about 5 minutes and just left. This place is definitely tan by some lazy people. read more

If your not picking up for door dash they are not interested in your business. All while the hours are listed as open.

i was greeted, ordered, and received my bag probably within 1 minute. super great. but i was charged 2.29 for an extra water cup along with my combo because they didn't have bottled water available. don't like paying for tap water sry. just go to taco bell where they have "friendly people" as advertised on their window across the street. OR Macdonalds, they have bottled water and FREE watercup forsure read more

Carl's Jr - 2.29 for tap water, they said they'll charge me for small bit give me large lol - Burgers Near Me - Sacramento, California

new automated drive through system is actually the worst. had to repeat the process for the incredibly complicated order of 2 oreo shakes 6x before we were able to proceed. taking jobs away from actual human beings while making it as inconvenient as possible to simply place an order. 1/10 OH. and get this. we finally get to the window after sitting in the line for 20 mins. no shakes :) they must want to run off all their business! read more

Carl's Jr. #1100548 seems determined to find as many ways as they can possibly invent, to f*** up a PLAIN cheeseburger. the Fries were inedible and the soda tastes like machinery cleaner. I wasted a trip, and my money. You REALLY suck at this. read more

Carl's Jr - I asked twice for plain, at the time of ordering. They couldn't be bothered to care. - Burgers Near Me - Sacramento, California

I hate your drive though computer system to place orders this is the 3rd time you guys get my order wrong, and spend longer time trying to correct the auto computer. Bring back a live person or you guys are going to loose customers. read more

The stores only have what the Corp gives them. This is a sham. I want the burger as advertised!!! OR have the advertised burger look like what I am getting or paying for. I will leave a review on Corp. Website or BBB. This restaurant did their best. I have purchased here before and the food and service was fine, but dang. read more

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5 new , $5 box meal they added... alwayz empty N the mornin b4 11:00am ... a lot of room 2 dine , free refill , everyting on there meau iz good U hav 2 giv it a try if U need a quick burger ... read more

Whoever was on the mic tonight was straight up DRUNK! She was screaming, didn't understand anything, asked for the entire order 4 TIMES!! I don't want the fucking raptor burger! read more

I read my coupon three times at the drive thru: " 2 for $7 original 1/3 pound thickburger" and she asked if I want 7,8,or 9. I said idk what that means. She said "look up at the menu" (kinda rude?) and I noticed the differences are the different kinds of burgers. I said 8 (guac) and told her I didn't think I could get that one, and EVEN SAID "THE COUPON SAYS ORIGINAL" she said "no, you got options that's what I'm trying to tell you". So I get up to the window and hand her the coupon without her asking. She says "oh, you wanted 2 Burgers?" She was going to charge me $7 for one burger that doesn't even normally cost $7. WTF? I mean just stop for a second and consider that. She knows I have SOME KIND of coupon, and she adjusted the price of the burger to charge me more than it normally would. And then she turned to talk to one of her coworkers, then tells me "ok the thing is, you can't get the guac burger cause this says original see if you read that right there" Oh, you mean like how I read the coupon to you several times and pointed out that it says original? No one working at this location cares or pays attention. Probably the worst Carl's Jr in North Sac area. read more

I wish I could post the food I got from your crap resturant at 3776 northgate blvd, Ordered a milkshake and the cup is filthy, half full, looks like it was pulled out of the garabe. Bravo guys Im gonna post this photo as much as I can everywhere I can due too your manager leo ( supposedly his name who answered the phone ya? what? then refused too do anything about this bs) everywhere I can read more

Carl's Jr - half full and half of that is whip cream, filthy cup and crappy service from the manager working on 4-19-2019 at 9:45 - Burgers Near Me - Sacramento, California

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Don't go here. They don't acknowledge you. Worst people ever. Stood in lobby for 10 mins with crew acting like they don't see you.

If your going to work here at least pay attention... my boyfriend ordered two breakfast burgers... he asked for mayo on on of the burgers... this lady actually said which burger? Ummmmmmm...... does I really matter , but sure I'll take burger number 1 please! Then he asks for the other burger to have Santa Fe sauce...her response . You want that on the pastrami burger Wait .... what?!?!!! No one ever said anything about a pastrami burger. We asked for two BREAKFAST BURGERS. At this point we were afraid to say substitute pepper jack for fear of her asking us on the top or bottom bun... Stay in school kids. The mind is a terrible thing to waste. read more

Look, I'm not discriminating anyone...I'm just here to tell my disappointment and the truth with my experience since California's mandatory minimum wage, $20/hr. I went to two different location and both no longer have quality food. Last week (4/12/2024), I ordered a Jalapeno Angus Burger combo on location: 2241 Del Paso Rd, Sacramento, CA...and we went out-of-town and I realized, they give me a different Jalapeno burger with BBQ - which I hate. And worst thing is, they're so small and flat and it looks like it someone stepped over my burger. I'm already pissed with this burger and I took 3 sips on my LARGE drink and I saw that my soda's already gone. My cup was mostly 90% of ice. I've never seen anything like this. I don't know if this woman was a manager, but I do know this female is an older India woman. She has no consideration for us. Today (04/18/2024), we went another location (3776 Northgate Blvd, Sacramento, CA), and there's another older India woman and she handed me a combo what I ordered: large Jalapeno Angus Burger combo. Then, when my family and I got home, I opened my burger...and again, I'm just so disappointed. My burger does not have anything (i.e., lettuce, onion, tomato). All I have is a small beef patty, cheese, and jalapeno. Nothing else. In one week (with two locations) I've already saw Carl Jr's quality had diminished. I don't recommend eating in Carl's Jr right now until they find regular employees. If not, you be disappointed. read more

Carl's Jr used to be one of my favorite fast food restaurants until I noticed a regular pattern at certain locations: they charge more than the menu price. Not an insane amount - that would be easily noticeable - but 5-6%. But if you think about it, 5-6% across all sales really ads up. And you can always tell which franchises are over-charging: you have to ask for a receipt. Honest franchises always hand the receipt to the customer or throw it in the bag. When I lived in Atascadero, I stopped eating at that franchise when I noticed the constant over-charge. I was working in the Sacramento area and stopped into this location for breakfast and immediately noticed the over-charge. See the attached picture of the menu and the over-charge on the receipt. read more

Carl's Jr - Charging over the menu price! - Burgers Near Me - Sacramento, California

Flabbergasted. After 20 minutes of trying to get their card reader to work in order for us to pay. They said for us to leave the food on the table, not to eat the food and then leave. I asked if they were just going to throw the food away and they said they would restock the burgers. Then they said they would have us try card readers in the back. They tried my credit card and debit card which both were not working from either a unknown failure or loss of communication. The counter attendant recommended going to a different restaurant to get cash back so we could return and pay. It should be noted that there are plenty of sufficient funds available on both of my cards. I have never experienced such lack of customer service. I will never return to this location. The bill was $34.50. read more

Pretty fast drive through, no hassle Carls Jr. perfect in its proximity to the freeway for you to pick up and go on a hungry hungry drive back from Tahoe. The inside is no frills, the bathrooms are OK maintained and the staff pretty much know what's going on. However, the drive through is actually much much slower than the regular walk in for some reason. It takes them a while to just grab ketchup... so recommended you actually stop inside. read more

I love this place. It is pricier than McD's, but the portions are much better. There is older gal who works up front and she's always sweet and friendly. I enjoy coming here since it's within walking distance of work. The Turkey jalapeno is the best. Always nice and quiet too. read more

Carl's Jr - Beer battered fish sandwich beats McD's Fillet o Fish any day. It's actually filling! - Burgers Near Me - Sacramento, California

Double Cheese Burger was dry! Onion rings were cold and hard ! i'm disappointed in the service as well as the food. The order was taken right away so I don't get why my food was cold and dry! read more

Carl's Jr - Double cheese burger & onion rings. - Burgers Near Me - Sacramento, California

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Ordered a spicy chicken and asked it to be made like a jalapeno burger and asked for onions on the side and the lead Vanessa from the carls jr location 3776 Northgate Blvd, sacramento, Ca 95834 was giving me attitude saying i asked for a spicy chicken to be made as a fiery chicken which i didnt ask for and she was giving me so much attitude and trying to correct me saying there is no onions on a jalepeno burger and I told her I asked for onions as well so why is she trying to correct me and tell me stuff with attitude and she grabbed my chicken sandwhich to try to correct it even when I had already said please never mind just leave it and she insisted on it and did everything with an attitude, I am afraid of people who handle my food and are pissed off because who knows what they will do behind my back with the food that I'm about to consume. She was giving me such attitude even when bringing it out to me and telling me to verify my sandwhich before she leaves. This is also very uncomfortable to me that she is hovering over me with her aggressive attitude. She walks away talking back trying to tell me what I'm wrong of. How is this a 6 DOLLAR SERVICE? What ever happened to this type of service that we were told to provide to our customers? THIS MATTER IS SERIOUS AND NO CUSTOMER SHOULD FEEL SCARED OR FEEL IN ANY KIND OF WAY THAT THEY ARE MISTREATED AND ARE NOT BEING TAKEN CARE OF. The receipt shows her name is Bertha who took the order but Vanessa was the one who took it instead using Bertha read more

Carl's Jr - Not spicy chicken but fiery chicken? Never knew a fiery chicken existed at Carl's jr. - Burgers Near Me - Sacramento, California

This location is NOT open 24 hours. They are not open at 5am on Friday, October 2, 2020. FYI

Great that I didn't have to ask for bathroom access before friends went thru drive thru. Fly roaming around inside made me pass on ordering food. Decided to wait for real food vs risk another major disappointment on fake food; early enough in the day to power thru on fluids instead. Not asking for much from junk fast food however note that I only consume fast food as a last resort. read more

really great costumer service specially Christopher and these 2 lady's me and my kids went to eat there a couple times and those couple times satisfied me , thank you ! truly appreciated and I do recommend !! read more

Carl 's j r on north gate area is suck unprofessional working , one off employee working there don't know anything, just standing look at other employees, when I ask home how much different about combo and single item only that he dint know, he have to go get a supper visor, soon she come to me and she have attitude, I look at her I almost to say b**ch on her, and I ask for the ice and she said ok will hand u the ice with u order , soon she hand me the food and was no ice , and I so mad at her I will warning next time so I got give her this so will keep eye on her if they still be the same read more

Went there and ask fore a 1/3 angus burger got a double monster with nasty cheddar cheese couldn't eat it. They don't listen to what people order. Decided to give them another chance with a coupon two for 7 good deal except who ever it's cooking must have dump The Whole container on it because it was really salty. The fried zucchini was delicious read more

Wow I've been coming to this Carl's for about 3 years, because I live near it. And today I meet an employee name Victoria a Shift leader and Wow she has excellent guest service. Wanted to use my Samsung Pay it wasn't working at the front register, so she went the extra mile took my phone to another register to do that for me. Most employees wouldn't do that. Then when she brought my food to me she still wanted to make sure I was okay by asking if I need a cup of water and some other things. So what I am saying is this Carl's Jr for right now is 5 Stars because of Victoria. Now the other employees I've experienced is only average. read more

I usually do not have any issues but of course the one time I have an issue I then get dirty looks and feel discriminated against for my medical condition. I ordered an El Diablo burger and I asked for no bacon. I have an allergy to the nitrates in bacon. When I got home I opened the box and of course there was bacon which forces me to drive back. Going inside I explained how I can not eat the burger and need them to make me a new one. When the cashier explained this to the cooks they all gave me dirty looks like they where doubting my condition. They reluctantly made a new burger. After it was made I asked if I could get any compensation for me having to come back to get a new burger. She told me only if I pay. I am sorry... For the inconvenience and the rude attitude of the cooks they should have at least thrown in a new small fry or something. I have never felt discrimination for being allergic to a food until today. It was wrong. I will not be going back to this location ever again. read more