Kathelina was very welcoming and kind upon entry. She was very knowledgeable about the menu and helped my dad and I order. I ordered a Cali XL burger and the churro milkshake and my dad ordered the double western bacon cheeseburger. It was perfectly made and very savoury. The washrooms and dining tables were very clean as well. You can tell the location is very well up-kept and maintained. 10/10 would recommend. Thank you Kathelina for your great service! read more

Unlike another reviewer mentioned, i did not receive any "special sauce", in fact they completely forgot to put any condiment on my burger!? Otherwise, clean establishment and friendly server, but man a burger sucks completely dry. read more

I swore I'd never do fast food again, but a freshly made western bacon burger sounded good. What we received was terrible. The meat tasted like it had been sitting out for a week. I saw the guy toasting buns, but mine was not. The overall burger was cold and couldn't melt the piece of cheese that was on it. And FYI: I get raising prices are the happening thing, but cutting quality shouldn't happen at the same time. The onion rings were terrible. Just can't do it anymore! read more

This is one of the best experiences we have had at a Carl's Jr. druve thru. The cashier Charlotta was extremely pleasant and courteous. The food was very good, fresh and hot. We highly recommend this Carl's Jr. We are full-time RVers. We see many people from coast to coast. This young lady impressed us. We think she will do great things in her life. We both think Charlotta deserves to be recognized for her outstanding customer service! read more

The woman who took my order in drive thru was so sweet. She said hi to my dogs and made sure our order was perfect. Went above and beyond - she deserves a raise!! This was 9/18 at 7AM in drive thru. Thank you for making our trip that much better read more

The restaurant was easy to access off I-40 and was nice and clean inside. The food was ready very quickly. All of it was standard Carl's fare, but it was all fresh and correct, so no complaints here! The bathroom was fine, too. read more

Carl's Jr - fried zucchini - Fast Food Near Me - Holbrook, Arizona

Driving through and needed quick breakfast. You can dine in here and they do have hand sanitizer for you to use as well right by the register on a large stand . No one was there so we were served very quickly. We ordered the basic breakfast burrito . Restaurant was clean and the staff was very nice. read more

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Delicious crunchy fresh vegetables onion, pickle, tomato & lettuce Star Burger on sourdough. Faster than normal and served quickly. It's hot out there, I'm traveling and was glad the drive through was easy to navigate. The order taker made sure she understood my order. read more

Food was pretty good but didn't think it was a $17 hamburger meal. My biggest concerns were its 28 degrees outside and the ladies bathroom has no hot water not even a lever to turn it on? Isn't this a health code violation. The water is freezing and the dryers are cold as well. One of worst things I saw after no running hot water was the cashier handling all good barehanded. read more

Please use real people to take our order ‍ sooo annoying. The food was awful. Rubber comes to mind and the bacon was so chewy and nasty. Fresh eggs would have been great. Should have gone to McDonalds next door. Next time we come through we won't stop here read more

The staff is super friendly and very helpful. The chicken tenders were perfectly fried; light & crunchy on the outside and juicy on the inside. read more

Carl's Jr - fried chicken in a box - Fast Food Near Me - Holbrook, Arizona

This is the first ever I got a chickens sandwich ever that truly looked like the commercial perfect so yummy an beautiful so if y'all are ever crossing Holbrook come stop by an have one sooo good to so I give the chef a 100000% for a amazing job read more

Carl's Jr - I got the chicken sandwich - Fast Food Near Me - Holbrook, Arizona

The workers were very friendly and my food was extra fresh. I went through the drive-through but the location seem to be clean to me from what I can see. After 12 hours of driving, the food hit the spot! Thanks! read more

Like most I was "passing through" Holbrook on the way to somewhere else. Since we don't see Carl's Jr. in New England I decided to give it a try. I am happy I did. From the moment I opened the door I was greeted and welcomed. The dining room was sparkling. It looks like tables were being cleaned after each patron left. The food came fast and hot. Yes, this is, in the end, fast food. This is not a Michelin Star restaurant. But don't tell their staff that. Their service was tops. read more

Stopped at this location on a road trip. Had a chicken club. Staff was very friendly and made the stop very enjoyable. It was one of the best chicken clubs from carls I've ever had!! read more

I don't usually frequent Carls, but we have on the road for three days and I was really craving a good cheese burger. We decided to take chance on this Carls. We weren't disappointed either, very clean inside, great wait staff and food was hot prepared like it was on photo shoot. The management is doing a good job for Carls. read more

I was excited for Carls Jr the first day it opened - but it's always going to be Infamous because of its "special sauce" If you're from Holbrook you'll understand. If not, then you don't want to know read more

First off, we get in there and they can't take credit cards because their machine is broken, but not a big deal. They took cash. We ordered our food, 22 MINUTES LATER, we got our food. When we received it, the hamburger was colder than the tomato on both burgers. I asked our server to refresh our burger and she said she would. She stated "the guy said the burgers were cold". The management person rolled up a napkin and had to re-light the char-boiler. So about 8 minutes later, I received my hamburgers and they were just as cold as the ones were previously. So I just gave up. Place is dirty and service sucks. Very disappointed. Do not eat here read more

we ordered 2 of their famous star burger the burgers were half on the bun and half off the drink was flat and the fries where hard and cold. worse meal I think I have ever gotten from a fast food place I don't like leaving bad reviews but maybe it will help them prepare their food better. read more

honestly for a Carl's Jr in the middle of nowhere it was pretty nice! They guy who served us was really nice and gave us an extra cookie This a clean spot to eat inside and enjoy stretching your legs Great for people traveling on the road looking for something to eat read more

Took us an hour to get our food, an obvious management problem though, the workers seemed to be trying to keep up. Even after waiting an hour our kids meal burger was moldy. Not going to ask for another and sit here another hour. read more

Carl's Jr - Moldy kids meal burger... - Fast Food Near Me - Holbrook, Arizona

Horrible service. We waited over 10 min at the drive thru speaker where you order. The guy told us he'd be with us as soon as he could so we waited, but it took so long we left and went across the street to Burger King. The whole time we were waiting the speaker kept making that annoying blip noise like he kept his microphone on and was hitting it on something. Just not what drive thru fast food should be. read more

Very friendly staff, clean restaurant, quick lunch. Yummy chicken fingers and french fries with drinks.

Disgusting place !!!! TO GO ORDER, Nothing was fresh, order was not correct. $6.00 burgers were cold and smashed. Nothing looked any thing like what you see on tv. I would keep driving or if your really really hungry Mc Ds next door. read more

The worst meal that I have had in a long time. I used to really like Carl's Jr. and convinced my husband to go during our drive thru Holbrook. This will be our last meal at Carl's Jr. and, unfortunately, we both ordered chicken tenders. The 'tender @ juicy' tenders were totally dried out, like eating slightly flavored cardboard. The sauce we chose? No sauce at all with our order. We were offered salt, pepper and ketchup for the fries. None were in the bag. I am actually shocked that we were charged so much for this inedible meal. The reason for one star is the friendly staff. read more

At 830 am, How can they run out of biscuits? Not sure who is making them but you definitely need to get with it. I can see why this place is usually dead each time we come thru. read more

They totally forgot our order. Staff sitting around in the lobby and my husband went to the counter with our receipt and they all scrambled Will never stop here ever again. read more

This had to be the worst fast food I have ever eaten. The burger was barely warm and dry as dog food and the cheese wasn't even the slightest bit melted. The fries were over cooked and came with unwanted tater tots in the sleeve. The cashier saw me standing waiting to order and the manager had to tell her to take my order. This franchise needs some serious attention! read more

This place is poorly staffed and seems to be constantly scrambling. There was one person behind the register and one person in the kitchen and a manager trying to play catch up and contain chaos. My family and I stood in line for at least 15 minutes just to order our food. In the mean time, I saw at least two people have to come back up to the counter to have their orders corrected. Not promising. Tables were dirty. I'd give this place one star, but they did get our order right and our food was alright, so two stars it is. read more

Good burgers, good service, your burger is cooked when you order it so if you are in a hurry this is not the place. However if you want a hot tasty burger that wasn't sitting under a heat lamp, you will be happy. I haven't been to a Carls Jr. yet that cranks out burgers like McDonalds heat lamp set-up, but I haven't had a burger as tasty as any 6 dollar burger at a Mickey D's either. read more

Taiisha was our cashier and server. She is very pleasant and my mom accidentally spilled her drink and she cleaned it up with a smile. Being in the customer business it is really great to see her stellar personality and professionalism read more

DON'T GO HERE!!! Decided to grab lunch while passing through Holbrook and wanted get back on the road as fast as possible to continue my trip. The parking lot was somewhat busy, so I decided to use the drive-thru thinking it would be faster. Boy, was I wrong!! I pulled up to the order screen/speaker and a young lady with a very pleasant voice took my order quickly and verified it. I ordered a Super Bacon Cheeseburger, a Vanilla Milkshake, and a bottled water. After getting the total, I pulled around the corner to go to the window. I found that there was only one other car in front of me. I sat behind that other car for over 8 minutes before the window opened and the person working the drive-thru handed a small bag to the driver and the car drove off. I pulled up to the window and a guy inside barked my total at me immediately and took my credit card and charged it and handed it back to me in less than 30 seconds. After that I sat in my car for over 7 minutes before I was handed my milkshake and bottled water. I then continued to sit in my car for over 8 minutes before I got my burger! No apology for the long wait or anything!! I was in the drive- thru for a total of about 24 minutes, and to add insult to injury, there was not one piece of bacon on my Super Bacon Cheeseburger!!! By the time I discovered this, I was already a ways down the road and didn't want to take the time to go back. Skip this Carl's Jr. and go to the McDonalds right next door! Their drive-thru was rolling cars through at an amazing rate!! Wish I had done that!!! read more

Decided to stop and get a to go order, first thing I noticed was the glass door was filthy! Full of fingerprints, grease.... went in and the front of the counter is the same, doesn't look like either had been cleaned in weeks, if ever. stuff/trash all over the floor behind the counter. Bathroom was gross, I walked out without ordering. They really need to clean that place up, yuck. read more