My mower died, I was shocked at the prices of a new one! My mother in law had a mower that had sat…read morein her shed for literally years. Brought it in for service, and picked up a brand new looking machine that started on the first pull! The staff were helpful and knowledgeable highly recommended

They have knowledge and products in stock. But you'll pay a premium. A $20 snowblower carb cost…read more$120 (not installed) and the kit wasn't complete. If you need advice or in a desperate pinch, they'll help. But you'll pay for it! But for me, doubt there will be repeat business. This isn't negative, the price was told and I accepted it as the other option was no snowblower for the storm. I expected to pay way more for shopping local but that's too much.

The most amazing power store on the planet let alone Long Island. I brought in my DR Brush Eater as…read moreI could not get it to run, she would start with a shot of starting fluid and then sputter out. When I dropped it off - first question how did I store it? well I left a bit of fuel in it, yes regular ethanol - reaction well I bet your Rings are just eaten away and you'll need a carb build out and service. So I aid while here tuner it up and anything else you find wrong, just fix it he said ok and gave me the estimate. I get a call today you're all set - new spark plug, carb rebuild a couple of adjustments and the bill is XXX.XX which was LESS than the estimate. To not bring your service machinery here is a crime to you! I am so glad I found these folks and am loyal to them

Great business! Came to my home in Nassau County and picked up my snow blower for repair…read more Contacted manufacturer for warranty information and when it could not be repaired due to manufacturer's inability to procure the part notified me of a refund situation. Handled everything for me and kept in contact throughout. Returned my batteries as well which were worth a considerable amount of money. Won't go anywhere else for my power equipment repair needs.

One of the only remaining small engine experts. It's become a lost art form, but is still alive in…read moreKings Park. Thanks again for all your help.

Dropped off a Troy Bilt edger go back to pick it up. They tell me they lost it. They never replaced…read moreit. They never gave me a dime back. Avoid this place. They're a big rip off.

Was referred by family to this business. I had dealt with Corey a few times. He had helped me with…read moreextra orders of trim/molding and change of order details with patience. Delivery service is good. They carry a wide array of moldings, knowledgeable, prompt response from Corey. Truly appreciate the help and will be ordering some more in the near future.

I have been doing business with Sider Lumber on dozens of projects, and they always perform. They…read morehave great prices, service,and the knowledge to get the right supplies for the project. A plus 5 stars

Rating: So why does a Brooklyn guy buy appliances in…read moreSmithtown? If you live in a Brooklyn brownstone, you know the "appliance dilemma." Replacing a 12-year-old washer and dryer isn't just a purchase; it's a logistical nightmare involving tight custom spaces and several flights of stairs in a walk-up. I turned to Vito Jr. at Smithtown Appliance, and the experience was flawless. Because of the specific dimensions of our laundry area, we needed surgical precision. Vito coordinated the entire project perfectly. He "had a guy" for every step of the process. A huge shoutout goes to Sam and the installation team. They arrived early to disconnect the old units and returned immediately after the delivery crew finished the heavy lifting--navigating those brownstone stairs with the old units out and the new ones in without a hitch. Sam's team then finished the installation with expert care, ensuring everything fit the custom space perfectly. In a city where delivery stories usually involve a lot of stress and "curbside only" excuses, Smithtown Appliance delivered a masterclass in service and coordination. If you want the job done right--especially in a challenging space--this is the place to go.

Absolutely the WORST customer service! I have bought numerous appliances from Smithtown Appliance…read more over the years and have found the service to continue to significantly decline particularly in the past 5 years. I used them one last time, hoping they perhaps would have improved as I know they have gotten many poor reviews. NOPE, what I found was the staff were rude, unprofessional, actually lied about intention to help me and completely not helpful. I had a dryer delivered 2 weeks ago. I was not home during the delivery. When I got home I noted significant dirt tracked in by the delivery men, dirt marks all over my expensive carpeting that would have to be professionally cleaned. I also noticed where the men literally dragged the very heavy machine up the carpeted stairway, leaving drag marks at the edge of each step. I immediately called the store and spoke with MARK. I explained the situation and Mark assured me that he would have the delivery company that they contract with call me the next day and they would take care of any damaged cause. Several days went by and I heard nothing. I subsequently called MARK 4 SEPARATE TIMES leaving a detailed message each time, with no call back. Extremely unprofessional and disappointing. Bottom line, look at the numerous poor reviews on Smithtown Appliance, they are true!!! Do not use this company if you expect good, reliable, professional service. Go elsewhere for your appliance needs.

This is a fantastic family owned business where I buy all my equipment they are extremely…read moreknowledgeable and do not hesitate to educate you on the equipment that they sell you. I purchased a snowblower there two years ago and had a problem when I hit a newspaper that was left on my driveway after a very large snowstorm I was halfway done with my driveway and due to some medical reasons I knew I would not be able to shovel the rest. I explained my dilemma to Joey that picked up the snowblower repaired the problem and had it back to me the very same day at a very reasonable cost since that time we've had four serious snow falls and the machine has been working fantastic thank you so much Joey and the knowledgeable mechanics there for digging me out of a major problem

Would not recommend. I dropped off my dethatcher to have…read moresome work done. When they called to tell me it was ready, the owner gave me an attitude and said he didn't even know why his technician took it in. He acted like it was somehow my fault and then told me to "get this thing out of here ASAP," which I did not appreciate. When I picked it up the next day, I was charged for an oil change and a spark plug that I never approved. They charged me $25 for a spark plug, even though I had just bought one the day before and planned to install it myself. The repair had nothing to do with the engine, so I don't understand why those services were performed without asking me first. I paid the bill and left because I didn't want to argue. After getting home, I noticed a bolt was completely stripped. I called them, and they told me to bring it back. When I returned, the owner looked at it with me, but then the technician who worked on it came out with an attitude and claimed the bolt was already stripped. I know it wasn't. In my opinion, if a bolt gets stripped during a repair, it should be replaced rather than left that way. What really bothered me is that the repair bill was over $400, yet they couldn't be bothered to replace a simple stripped bolt. They had no problem charging me for services I never asked for, but apparently replacing a damaged bolt was too much to do. At that point, I was done dealing with the situation and started to leave. The technician followed me, yelling and asking what my problem was. I told him I didn't appreciate his attitude, and he continued being argumentative. It was extremely unprofessional. To make matters worse, after I got home the second time, the machine would not start at all. Overall, I had a very poor experience due to the lack of communication, unauthorized charges, poor workmanship, and unprofessional customer service. I would not recommend this shop.

I called last week and had some questions about availability on some step lights from a manufacture…read moreI found online. Your sales representative took my information and said they would reach out to the manufacturer. They called me back very quickly and let me know the items were in stock and if I sent in the order they would get it processed quickly. I did just that and was pleasantly surprised when I got my items just a few days later. Thank you for the great customer service and I will definitely come back to elegance lighting for my future lighting needs.

I had a very positive experience with elegance Lighting. Danna was very helpful and knowledgeable…read more She went above and beyond to help me attain replacement parts for my chandelier. She is the utmost professional and a pleasure to do business with I would highly recommend Elegance Lighting. Lauren

You will find customer service there unlike the big box stores! The guys there are so helpful and…read moreknowledgeable. They offered advice and gave us the correct supplies to fix a leaking, rotted p-trap that would not connect to our old pipes. They had confidence in my husband being able to do the job even when he did not have the confidence in himself.