Overall my experience with the staff wasn't bad. They were kind and seemed like they cared about…read moretheir job. I used them about three months ago for my eczema. The doctor didn't seemed like he specialized in eczema and often times would ask me what I wanted to do. As a doctor I'm coming to you for your confidence in a solution or a temporary solution. I think he specializes more in cancer patients. When It comes to rashes and stuff I would stay away from this place. When I went to my appointment they told me my deductible was $50. Today when I went to check my bank statement they had charged $40 out of my account. I called the billing department and they told me my info is wrong? They didn't spell my name right on anything and put my email in wrong as well. I recommend not leaving your card on file if you choose to go here. I was extremely disappointed with this and frustrated. Will not be using you guys again.

Dr Lavian and his Maricopa staff are professional and friendly. My appts. have been on time or…read moreahead of schedule. Dr. Lavian called me at 730 pm Friday to tell my a biopsy showed a skin sore was cancerous and he set up an appointment to freeze it. I don't mind leaving a credit card number in their system. They wait on insurance payments and deserve to be paid as soon as possible after my appts. I ran out of a 5U prescription on a Friday night (should have seen that coming) and left a phone message requesting a refill. Dr. Lavian put in a refill to my pharmacy and it was ready on Saturday afternoon. I especially appreciate their patience repeating instructions and comments, due to my slight deafness.

The doctor is fantastic there! Very friendly and listened to my problem with my skin. The front…read moredesk people are great too! Definitely will recommend to anyone that has a problem with their skin.

The most thorough full body skin check I've ever had. Very knowledgeable and took sample of…read moresuspicious spot.

We recently had a new patient appointment for my husband after dealing with some concerning skin…read morespots that needed to be evaluated. We were finally able to move forward with getting answers, and we are so thankful we chose this office. Brittany was wonderful. She was thorough, took the time to answer all of our questions, and made sure we understood the next steps. Her communication and professionalism really helped ease our concerns. My husband needed several biopsies done, and if you've ever had a skin biopsy, you know the numbing process can be one of the most uncomfortable parts. The medical assistant was amazing. She did everything she could to keep him calm, explain what was happening, and make the process as quick and comfortable as possible. The office itself was very clean, and the entire staff was welcoming and kind. Going through something as stressful as skin cancer evaluations can be overwhelming, but this team made us feel like we were in good hands. We are very happy we chose this office for my husband's skin cancer care and would highly recommend them to anyone looking for compassionate and knowledgeable providers.

I highly recommend Desert Sky Dermatology on Boston Road in Gilbert! From the moment you walk in,…read moreyou can tell they take pride in their practice. The facility is exceptionally clean, modern, and welcoming, creating a comfortable experience from start to finish. Whether you're looking for medical dermatology services or high-quality skincare treatments, they truly offer a comprehensive range of care. Every member of the team is outstanding--the front desk staff is friendly and efficient, the medical assistants are knowledgeable and compassionate, and the billing team is helpful and professional. It's clear that everyone works together to provide exemplary patient care. A special thank you to Dr. Kimberly Cook. She consistently goes above and beyond for her patients, taking the time to listen, explain treatment options, and ensure you feel comfortable and well cared for. Her expertise, kindness, and genuine dedication make all the difference. If you're looking for exceptional dermatology care in Gilbert, I can't recommend Desert Sky Dermatology and Dr. Kimberly Cook highly enough!

Have battled with skin cancer for the last 10 years and this place and their staff are up to any…read moretask. Very professional. Highly recommend.

Still seeing Dr. Joe and his team who have been beyond helpful. Brit and Jamie go above and beyond…read moreto help me even get a last minute appointment when needed. Thank you all for your help!

Jessica is very knowledgeable and has a great bedside manner. Unfortunately due to this she's…read morebooked out for a bit, but in my opinion she's worth the wait (unless it's an emergency obviously).

She is an excellent PA. Thorough, patient, and answered all my questions. Her technical skills made…read moremy procedure quick and painless. Will keep coming back.

I love Dr. Kelly and his staff! He removed a Lipoma on my forehead, performed my Blephloplasty and…read moregave me juvaderm injections. I'm African American, 65 years old and model. I trust him with my complete care!!

Dr Kelly has performed several mohs and reconstructive surgeries on my face. He is amazing. I would…read morenever go to anyone else. I had an unfortunate incident which led to intense facial damage and he completely repaired my face. There are no signs of the incident at all. He is a miracle worker.

Came in for an appointment. My wait was less than 5 minutes. Check in was easy and the receptionist…read morewas friendly. Once in the exam room I was given a paper rob. Once the nurse practitioner and Doctor came in to check all areas. Only a couple of spots needed to be checked. I opted in to have a mole removed and tested. It wasn't too painful as they numb the area. After they give instructions and some ointment to put in the area. A couple days later they called for follow up. I expressed concern on the area was red and a bit itchy. They said they would ask the doctor and call back with a follow up. Whig never happened. The area is healing and a bit dark. Would've been 5 stars but no follow up after I complained of area concern.

I was trying to explain my medical history to the practice. I was telling them my past experiences…read more They told me that I was rude. I said, No, I'm trying to explain my history to you and what works for me and doesn't work for me. Then they called me "smart aleck". I didn't care for that name calling from them to me. Then I was given to the office manager who did the same repeat name calling. And I was told that "I have all the answers." Finally I WAS rude (because I couldn't handle their name calling of me), hung up and found another dermatology practice where they are actually nice and respectful of me. This place was actually verbally abusive to me which I don't appreciate. Don't go there. I gave one star because there isn't an option of no stars.

I saw Cassandra today. I was having an annual skin exam today. She listened to my concerns and…read moreaddressed all of them. She is very kind.

I rarely leave reviews for medical providers or establishments. I worked in the hospital for 5+…read moreyears. I understand what can go on, but my experiences with this dermatology department have consistently left me feeling rushed, dismissed, and genuinely uncomfortable. Every visit feels less like patient care and more like being processed through an assembly line. The most disrespectful moment came when I was actively asking a question and the lights in the room were literally turned off, an unmistakable cue that my time was up and I needed to leave. I honestly could not believe it happened. It was incredibly unprofessional and made me feel like my concerns were an inconvenience rather than the reason for the appointment. To make matters worse, I later noticed my dermatologist leaving the building in a rush with a car full of balloons. I completely understand that people have lives, schedules, and events outside of work, and I also understand appointments can sometimes run over. However, this was my annual appointment until they decided it wasn't. This is something patients often wait months for and reasonably expect not to be rushed through. Beyond that, the overall atmosphere has often felt cold and judgmental. Patients should not leave a medical office feeling embarrassed for simply asking questions or seeking help. Dermatology can already make people feel vulnerable enough without adding dismissive behavior on top of it. Efficiency is one thing. Basic respect and bedside manner are another. Unfortunately, this office seems to have confused the two.

I called to find out whether I needed an in‑person or Telehealth appointment because my…read moreprescription had run out. I asked for a call back with answers to my medication questions--no one ever called. When I followed up, they promised someone would contact me within 24 hours, which never happened. Later, I found emails claiming they offered me an appointment (they didn't) and even claiming I asked for a supervisor and hung up (also untrue). They mishandled my prescription repeatedly, submitted wrong information, and refused to call the pharmacy even though that's what the pharmacy required. Now they're insisting they gave me appointment options I never received, and the medical assistant is ignoring me. It feels like retaliation for simply expecting them to do their job.

I'm never coming back here again for a gynecologist. I didn't know it was going to be a guy, and he…read moremade me very uncomfortable. He clearly said he was the only one there. Told him no several times I was uncomfortableand didn't want no one touching me and he wouldn't take a no for an answer but proceeded to do it anyway. If you are a teen or you are alone please don't go here.