I saw the review on here talking about a bad experience as a trans person. Of course, I have no…read moreidea what the other reviewer's experience was and I'm in no place to say what did or didn't happen to them. However, I wanted to add that I'm also trans and had no issues when disclosing my transition and recent mastectomy to Dr. W and his team. They took my medical history and weren't weird about it. Everyone was very kind to me. They didn't necessarily always all get my pronouns right, but that seemed a lot more attributable to busy staff making assumptions than to any sort of malice or bigotry. Once again, not trying to argue with the other person, but I saw his review the night before my surgery and it really freaked me out, so I wanted to share that my experience ended up being fine and that I would absolutely not characterize them as transphobic. I got my wisdom teeth out and the process went pretty smoothly. The staff were kind and understanding when I was nervous. I wasn't prescribed any opiates. My pain was easily managed with tylenol and ibuprofen and I had very little swelling. Recovery instructions were fine although I would have appreciated a little more detail in some areas.

Genuinely one of the worst people I have ever met. Went for a consolation for wisdom tooth removal…read more Stated that yes I smoke MJ for MEDICAL reasons and it has been in my file for over 7years Dr. Waisath preferred I take off even more work to get myself on opioids to help with daily pain over continuing my regular medication. I have had prior surgeries and more invasive surgeries might I add while using MJ as a prescribed medication and have had absolutely zero issues and even continued using MJ as a pain medication after surgery with no side effects. I stated I am well aware of all side effects and complications that COULD happen due to my slight usage, I have been blood tested prior and my the levels have been well under normal medical use of patients over 55 which means there's next to none in my system compared to the average 30tr old smoker. He laughed, smirked, rolled his eyes, talked over me, interrupted me all to tell me is his concern was me "remembering" having my wisdom teeth removed. At 6 years old I had open heart surgery and woke up and guess what it never affected me. The fact that Novocain does not work on me period is the entire reason I was going to have oral surgery done in the first place and this man laughed in my face and said he'd only use Novocain. Avoid this place at all cost. They are unprofessional, disrespectful, and unqualified. Not to mention my Top Surgery information was removed from my file and I had to reinstate that I had it done back in 2016, the second I mentioned it his entire demeanor changed as if he was going to do anything and everything to get me out of his office. I feel incredibly discriminated against. Dr. Waisath is a transphobic surgeon and does not need to be practicing in an ally leading state. I'd give zero star if I was able to. Let me remind everyone before I left the room I strictly asked him to tell me if he would just tell me then if he was going to take me as a patient or decline me for PERSONAL reasons, he said he wouldn't not be taking me as a patient. That was on PERSONAL opinion after telling him I am a trans man. Genuinely disgusting behavior and I will be looking into discrimination lawsuits if possible.

The worst place ever!!! I came here 2 months ago to…read morecheck,and she told me that I need a cleaning.she gave me an estimate of my bill. I came back after one month to schedule an appointment and she told that I have to c the office manger again to give me a new estimate!!! Luckily it was less than the first time!and I scheduled an appointment for the next day.when I arrived the next day,my name wasn't on the list!!! Seems that he forgot to inter me in the system!!! She told me that she will take the patient that already scheduled!! I told her..NO WAY! This my appointment and it's not my problem that your office manger forgot to do his job.. She kept apologizing and he let me in!' I got tell the truth that the cleaning was good as far as I can c..but the reception and the management r awful!! And that r expensive than most of the dentists!

Customer Service needs to shut this place down. They do things that do not need to be done.read more

Dr Vicki was so incredibly good w our son! He had 3 cavities filled by her (3 years old). The…read morestaff was great and explained everything w great details. Our son wasn't intimidated at all bc if her calm nature. Highly recommend her!

I brought my 2.5 year old to see Dr. Hemann and she was very friendly and got right to the point…read more Even though my little girl didn't cooperate, Dr. Hemann was able to get a good look at her teeth and made sure there were no problems.

Went in for a cleaning today using their promotional mailer for discounted exam/xrays/cleaning and…read morehad a good experience. I can't speak for the practice as a whole, but the hygienist who worked on my teeth (Kati) was very knowledgeable & friendly and performed a gentle & thorough cleaning. I was wary at first because of some reviews about being upsold, but no one pushed any extra treatment. Will definitely go back if I am in the area.

After more than 20 years as patients, this was an incredibly disappointing experience as their…read moremanagement, staff, and bookkeeping has changed in the past 2 years (FOR THE WORSE)! My family was repeatedly told we were "good to go" before treatment, yet months later we received unexpected bills after our dental insurance was retroactively terminated. We were never informed before treatment that there was an insurance verification issue or given an estimate of what we might owe if coverage could not be confirmed. What followed was months of confusing and contradictory billing statements. Depending on the statement or email, our balance changed multiple times, making it nearly impossible to determine what was actually owed. Although the office acknowledged communication errors and adjusted one charge, we ultimately paid the full amount requested simply to avoid collection activity and protect our credit. I appreciate that staff eventually responded to my questions, but the overall billing process lacked the transparency and consistency we had come to expect after two decades as patients. Because we were unable to reach a satisfactory resolution directly with the practice, I have filed a formal complaint with the Better Business Bureau so the matter can be reviewed independently. I hope the practice improves its billing transparency and communication so future patients do not experience the same confusion.

They really try to push for fillings or extraction of baby teeth. They also told me my child needed…read morequite a bit more work than another dentist in town. They also like sedation of children to do fillings. While I understand that some children need to be sedated, many do not. They told me that I had to give them half of the amount for the sedation upfront (so over $1000) merely to schedule the appointment months in advance. Now, any business that wants that much upfront just to schedule the appointment makes me wonder if they are more concerned with profits than patients. In my years of making dental appointments, I have never heard of this. This was a red flag for me. Some of the pros: they work quickly and they are willing to listen if you do your homework in advance. The office is clean and there are nice play spaces for kids. They also specialize in children and give sugar free suckers to help with anxiety.

The staff are extremely thorough! They are great at educating me as a parent how to best care for…read moremy son's teeth as he ages. They are quick to spot issues and fix/prevent them early before they become something serious. The facility is clean and set up well for children to lessen anxiety. There is a reason my son looks forward to going to the dentist and says he wants to be a dentist when he grows up after we leave his check ups! :) We moved an hour away and I still make the drive because they're worth it.

Was referred to the General Surgery department at Christie Clinic for issues with my gallbladder…read more It was here that I first met with Dr. Ruggieri. My experience, from initial appointment through my follow-up surgery appointment was extremely positive. I found Dr. Ruggieri to be extremely knowledgeable, compassionate, and thorough. He explained what would happen at each step and my surgery and recovery was a breeze. We are lucky to have him in our community!

My experience with Dr. Rafael Ruggieri has been outstanding. Dr. Ruggieri listens, cares and takes…read moretime for you. He and his staff are professional, informative, personable and responsive. I had my sigmoid colon removed for diverticulitis and had to go in for a breast biopsy 5 months later...With both scary situations, Dr. Ruggieri spent time walking through my conditions and explaining his recommended surgical solutions to my husband and I. He is truly the best! I am thankful for Dr. Ruggieri... I have never felt better!