I brought my 2018 BMW X5 xDrive35i to this Valvoline on 1/29/26 for a routine oil change and paid…read more$152.43. Before service, my vehicle had no oil leaks, which was confirmed by their initial inspection report. A trainee worked on my vehicle during the service. After the oil change, I was suddenly told my car had an oil leak and was given a second inspection printout that directly contradicted the first. I drove straight home and immediately found fresh oil pooling in my driveway, which continued to worsen overnight while the car was parked. When I returned, I was told the drain plug was cross-threaded. That explanation later changed to the damage being "pre-existing," despite no leak prior to service and no disclosure before reinstalling the plug. I was then sent to BMW and told to contact Corporate. BMW's inspection resulted in an estimated $5,000 in required repairs related to oil leakage and associated damage. Valvoline Corporate later attempted to minimize the issue by saying reimbursement was "at the discretion of the shop," even though this damage appeared immediately after their service. Between poor workmanship, contradictory documentation, and shifting explanations to avoid responsibility, this was one of the worst automotive service experiences I've had. A simple oil change turned into thousands of dollars in damage. If you value your vehicle--especially a BMW or any car requiring care--do not trust this location.

Had a wonderful experience. Had a clean shop and a fast efficient crew that got me in and out in…read morejust a few minutes! Friendly service and the manager Adam was super nice and informative. Would definitely recommend this place and I will be coming back for my next oil change!

Had to quickly find a place to fix an unknown issue with my car. Not only did Christian Brothers…read moreshow amazing hospitality, but they were very informative and made sure I understood all that was going on with my car issue. They were able to identify the issue and resolve it in a timely manner. I know for a lot of car repair shops, it often takes days maybe even sometimes weeks to do a big repair. In my case, I had a semi-intense repair needed for my engine and they were able to resolve it within 2 days. As a woman, it is important to me that I am being treated fairly and with kindness when engaging in conversations and inquiries with a car repair shop. The shop was very clean which is important to me since often times, people will choose to wait in the shop why their car is being repaired or services. As stated, they were very informative, approachable, and even showed pictures displaying the issue of my car while also providing the severity of it. It's been about 3 weeks since my repair and I haven't had any issues with it since. Definitely will be my go to car repair shop if I ever run into any issues in the future.

Recommended. This is…read morea newer location. Expect the consistent quality of the Christian Brothers brand. The waiting room is comfortable; they have some snacks available, free wifi, a clean bathroom, and comfortable seating. It was a bit cool when I was there, but I could also be cold-natured. The service was very good. They were prompt; they explained my options; they gave me up-front pricing. I had made an appointment but arrived almost ninety minutes early; they took me in, and got to me a bit earlier. The garage is behind a RaceTrac and across from a hospital; it's a busy area, so you have to get in either by going through the RaceTrac parking lot or going down by the hospital and (depending on where you're coming from) maybe doing a U-turn. Not a good or a bad thing; just something to be aware of. Services aren't the cheapest, but they do it right and guarantee their work. Good place, recommended garage.

Great service but Devin is no longer there so I go to the one in austell rd now. Appreciate…read moreeverything

My experience at Express Oil Change was so bad, I feel obligated to warn others…read more I came in for what should've been a simple service. Not only was I overcharged, but the work was clearly not done properly. My check engine light is still on, which was one of the main reasons I brought my car in to begin with. When I returned to address the issue, I was met with nothing but unprofessionalism and zero accountability. The manager didn't even pretend to care. His exact words were: "There's nothing we can do. You can leave a Yelp review if you want," and then he walked off mid conversation. No explanation. No apology. No effort to resolve the problem. This place clearly lacks integrity, customer service, and basic decency. I trusted them with my vehicle and got ripped off in return. Save your time, money, and sanity go literally anywhere else!!

One Stop is a fantastic wash. I stop in about once a month and get the basic drive thru wash which…read moreis the best in my neighborhood. I don't do my own detailing, but there are always folks out doing their own post wash cleaning and vacuuming.

First time at One Stop Car Wash & Oil Change on Saturday and probably my last. I arrived for a car…read morewash. There was a bit of a wait, but that wasn't an issue for me; however, if you are in a hurry, this may not be the place for you. When it was my turn, I asked the differences between the $30 and $35 car wash. I was told the $35 car wash included a wax seal on the exterior of the car and the $30 car wash did not include a wax seal but included the cleaning of my tires, exterior and interior. So I opted for the $30 car because that was all I needed. After your car is washed, you go to an attendant to get your exterior and interior cleaned (tires wiped, car wiped in the inside and outside, and vacuum). I waited for them to finish cleaning and I went inside to pay. The interior of the building is due for a makeover. The snack machine is empty, water didn't look clean and seating was limited. As I went to pay, I asked if they had Apple Pay. They stated they only take card or cash. Unfortunately, I had neither and wasn't told this in the beginning. Most businesses these days have Apple Pay. The reason for the two stars are because the ladies allowed me to run to get cash and come back and pay. I didn't mind doing that and kept my promise. However, once my car was done being "cleaned" I realized it didn't look like anything had been done to it. Trash was still visible, dirt on the inside by the gas pedal and brake area, and tires were still dirty. When I came back to pay, I mentioned it to a young lady and she was willing to vacuum the inside and clean the tires. She did a decent job and I was appreciative of her willingness to help but it still wasn't to my level of satisfaction. I also asked if the mats would be wiped and told it would be $2 per mat. This was interesting because most car washes would include this along with the interior cleaning. Nonetheless, I paid it but it was still very odd to me. After it was all said and done, I had spent about 2-3 hours dealing with the whole fiasco of getting my car washed, obtaining cash, and waiting for my car to be cleaned a second time, only to get home and spend another hour cleaning my tires and the interior of my car (and my car is not at all extremely dirty). Overall, this experience left a bad impression on me and for those reasons, I would not recommend this place nor return!

I went here right before the holiday season and got my oil changed by Jordan. He checked all my…read morelights, brakes and made sure my car system was reset indicating my oil change was complete. It didn't take him long at all despite it being a busy Saturday weekend before Christmas. I've been to this location before and they always do a good job. I highly recommend.

I've gone here for five year, but never again. Right turn indicator replaced a year ago without…read moredifficult. Day before yesterda, they can't replace the left light (and now it's broken). They keep saying "It's broken on the inside.". Their three mechanics are the only ones who have ever touched it. Nothing said about Check Engine or Tire lights. This morning my hood wasn't closed and there was no oil in the pan/engine. I wouldn't recommend and won't be going back. I can't believe I have to start getting oil changes from the dealership from now on.

I happened upon this place after being sent to a different place that actually did not have it…read more The people were very nice and accommodating especially Jake who was willing to clock in early to service my vehicle.

grease monkey in marietta were great on austell rd. dion was outstanding for customer service and…read more was kind, profesional and went above and beyond to make my visit awesome.

My transmission was acting up in my old 2012 car. I took my car to two different transmission…read moreplaces around Mableton Parkway and they told me that I needed a new transmission for up to $4,000. I took my car to Ricky Jordan Auto as my last hope before making a huge decision about whether to get my car fixed or get a new used car. The mechanic at Ricky Jordan Auto found the clog that was not allowing transmission fluid to flow evenly. He fixed the clog and we replaced all of the transmission fluid for $208.00. My car is running fine with no problems. I will be using Ricky Jordan Auto as my first service stop in the future. Thank you very much, Ricky Jordan Auto!

Had my son car towed in due to no power (electrical). Ricky's team was able to find the issue…read morequickly and had my car back to me in two days. I was very pleased with the price that I was charged and would definitely use them again. Fair and honest people.

Great service EVERY time! Pablo, Rayya, and Elijah are THE BEST in Atlanta!!…read more Not only are they knowledgeable, but they genuinely care and take the time to educate you. I always wait in the lobby, and I've seen firsthand that they treat every single guest the same with respect, patience, and kindness. I witness true teamwork every time I'm there. You can tell they support each other and run like a well-oiled machine. Their customers aren't just strangers... they're treated like friends. Highly recommend! This team sets the standard!

Pablo and his team at this Jiffy Lube are amazing. I only go here and nowhere else. I have 3 cars…read moreand bring them all here. Fast, Friendly, Affordable. Saved me thousands from not going to the rip-off Dealerships too.

The service and professionalism here are excellent. I came in for an oil change and was in and out…read morein about 30 minutes. They also honored their promotion (5th oil change free after 4 paid ones) so this one was free! The only drawback is the location itself. The parking lot is small and has a number of potholes. The waiting area is decent, but outdated and could use an update. The Austell Road location has closed down, and customers are being redirected to this location. Personally, I preferred the Austell Road location. It had a larger parking lot and the waiting area was more comfortable. Overall, I had a good experience thanks to the quick and efficient service.

Went in for a routine oil change and check engine light. I did have to get a unexpected issue…read morecorrected. But it was well worth it. The next day my check engine light came on and I called the shop. Luke was very professional and asked me to bring it in. A minor issue caused the light to come back on. They were honest and fixed it and didn't try to force me to spend more money on the issue. My family and I have been coming here for over 5 years. I highly recommend this shop. The staff was friendly and nice. They offer coupons and discounts if you work for public safety.