I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

Scott came out right on time on a Sunday afternoon with his able bodied helper,his 7 yr old son…read more He did a quick thorough job for a fair price. I am very pleased with this company and highly recommend them.

We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

Received service today from Joseph Ware and can say that he exemplifies excellence in his attention…read moreto detail, professionalism and concern for a job well done. My impression of Aerobic Services in Bastrop, Texas is that they are a company with honest integrity! Cannot be more pleased!

Highly recommend Mudcow Septic - Wayne was quick, reliable, and provided great customer service…read more Great experience.

My husband and I called Mudcow Septic to empty out our septic tank (one of the many perks of living…read morein the country is that you gotta take care of your own... sediment!) Wayne responded to a request for quote within an hour and was at our house the next morning, freeing us from the side effects of a backed up septic tank! He was very professional, friendly and helpful in answering any and all questions that I had regarding septic care and improvements. His price was also fair. He saved us a lot of work. I highly recommend Mudcow and will be letting my neighbors know about Wayne and his business. We need more professionals like him around! Two thumbs up.

I have literally had the worst week ever. It started off with my husband getting into a major…read moremotorcycle accident with a deer. The refrigerator and the septic all went out around the same time. My husband is going to recover this is most important. During this devastation like I said the septic acted up while my mother in law was in town to visit her son. Clear Choice Septic came out as soon as they could, figured out the problem, determined it was so minor in nature that they fixed it no charge. I'm not saying this would happen to anyone else but I would say that this was the best thing that has happened to me/us all week. Thank you Clear Choice for making our horrific week a little better. You will definitely be our clear choice for any and all services in the future. Sincerely, The Mangieri Family

They are very efficient in their services as well as will take time to discuss septic operations…read more The quality of their services is great as we had an issue with roots growing into septic tank and they recommended root removal additives and helped to remove larger root growth. I highly recommend their services. No

We used Van Delden's services in Adkins, TX (South of San Antonio) and they were wonderful to work…read morewith!! Our technician was Charles, and he was kind, professional, and very hard working! He even marked our septic access point for us once the job was done! We highly recommend Van Delden's services!

Our alarm went off on Friday called for service they came out on Monday took care of problem. Their…read moreprices are very reasonable. Peter and another service guy came out. Peter was very informative and friendly. We have been with Van Delden for 5 years and are very pleased with them. Customer service is always helpful and friendly when we make a call for any questions or issues. Highly recommend Van Delden.

had the pleasure of working with Tony and his daughter. When I reached out to inquire about having…read moremy septic pumped, Tony responded promptly and was incredibly helpful throughout the process. He took the time to answer all my questions and kept me informed at every step, which I really appreciated. He also provided valuable suggestions for future maintenance. The entire experience was smooth, and I couldn't have asked for better service. Thank you for your professionalism and friendliness!

Im completely at a loss for words. Tony just helped me with a massive clog in my septic OVER THE…read morePHONE on Sunday afternoon. I was in a panic with water overflowing using a wet vac to avoid massive water damage. He spent 30 whole minutes on the phone with me to fix it and even tried not to charge me. This guys out here doing gods work. Completely incredible.

Called Alpha Septic to get our septic pumped on Dec. 31. Scheduled an appointment for Jan. 2 at…read more8am. NO show and NO response to several voice mail messages. Had to find another company to come out and pump our septic.

Fast, clean, well prepared and professional. I have no reservations about using them again.read more

When you need a septic "angel," Orlando to the rescue! In addition to professional and prompt…read moreservice, the owner is truly one of the kindest humans I've had the pleasure to interact with. I recently had a scheduled quarterly inspection from another company on a Friday. I won't go into details except to say the aerobic system was not functioning correctly and there was a risk of waste coming back into my house. That is a scary situation. :-O The company told me they couldn't do anything until the following Monday, and because of several personal issues checking into a hotel for the weekend was not an option. After calling over a dozen companies well zero success and no options for any type of resolution, Orlando called me back right at COB. I explained the situation and my concerns to him (e.g., definitely the need to at least flush a toilet over the weekend). Orlando was very attentive to my needs and went absolutely above and beyond what any small business owner would normally be willing to do. He voluntarily came to my property and did a small "fix" to at least get me through the weekend until the system could be repaired. And he did it out of the kindness of his heart (no charge). Turns out we're actually almost neighbors. Sooooooo, on a Friday after business hours, after working a long full week, Orlando literally saved me both from possible hazardous waste flooding my house and the unnecessary additional anxiety that frankly I can't currently handle. Thank you thank you thank you!!! May all good things be gifted in life to you and yours. You deserve the best. I highly recommend for all of your septic service and repair needs. 10 stars if I could. :D Support local. Support small. #ATX

Top marks all around. These folks were friendly and professional. Arrived on time, got right to…read morework. Answered all questions honestly and thoughtfully. Every single individual I met or spoke with on the phone deserves top marks. When I wrote the final check I told them that I was really happy to be signing this, because I felt so good about the quality of the service.

Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!