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    Caring Matters

    5.0 (1 review)
    Open 8:00 am - 4:00 pm

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    1 year ago

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    Oasis Nursing & Rehab Center

    Oasis Nursing & Rehab Center

    1.8
    (5 reviews)
    1.5 mi

    This facility appears to prioritize money over quality care. I had my father there for only a few…read moredays before transferring him out as soon as possible. To begin with, the morning receptionist was rarely at her desk and was consistently rude on the phone--when she answered at all. On multiple occasions, I was either hung up on or placed on hold without any greeting. I also had to wait outside in the cold for over 15 minutes until someone from the kitchen finally opened the door. There is also an afternoon nurse named Lourdes who was disrespectful toward both families and residents. I observed her frequently on her phone at the nurses' station while call lights were going unanswered. Additionally, I witnessed a member of HR speaking to employees in a very condescending and unprofessional manner in the hallway. I was informed that this individual is training for an administrator role, which is concerning given the level of professionalism demonstrated. I also found their appearance and attire to be inappropriate for a healthcare setting. That said, I do want to acknowledge that some of the afternoon staff were excellent. They appeared to work well together and demonstrated a strong sense of teamwork, which I appreciated. I also question the accuracy of the five-star reviews, as my experience was completely inconsistent with them. When concerns are raised, you are directed to customer service, but the issues do not appear to be addressed. I also noticed visible structural issues in the building that raised serious concerns about safety and maintenance. Given the seriousness of these concerns and the lack of meaningful response, I am considering bringing this matter to local news stations to raise awareness and ensure accountability. Overall, this was a very disappointing experience, and I would not recommend this facility to anyone seeking quality care for a loved one.

    don't usually write reviews, but what I experienced at this nursing home was honestly upsetting…read moreenough that I feel obligated to warn others. If you're considering placing a loved one here, please take the time to look elsewhere. From the moment we arrived, something felt off. The facility itself looked neglected -- not just "a bit worn," but genuinely poorly maintained. There was a lingering smell in the hallways that never seemed to go away, and cleanliness did not appear to be a priority. Floors were dirty, common areas were cluttered, and residents often looked like they hadn't been properly cared for. What bothered me most, though, was the staff. While a few individuals seemed kind, the overall attitude was inattentive and, at times, outright dismissive. Simple requests took forever to be addressed, if they were addressed at all. It often felt like residents were being treated as inconveniences rather than people who deserve dignity and care. I witnessed call buttons going unanswered for long periods, which is completely unacceptable in a place that's supposed to provide medical support. Communication was another major issue. Trying to get updates or clear answers about care plans was frustrating and often led nowhere. Staff members would give conflicting information, and it never felt like anyone was truly accountable. It created a sense of uncertainty and anxiety that no family should have to deal with. And on top of it all I bring my kids in the mornings before they go to school or on the weekends so they can see their grandparent and yet they refused to let my kids in because of how rude and loud they were being but all was false and they are good kids I even watched them and yet got a warning for it

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    Oasis Nursing & Rehab Center
    Oasis Nursing & Rehab Center
    Oasis Nursing & Rehab Center

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    Pebble Creek Nursing Center

    Pebble Creek Nursing Center

    5.0
    (1 review)
    1.8 mi

    So I had to go to a rehab center after a recent lengthy hospital stay and the hospital social…read moreworker helped me select one near my dialysis clinic and so Pebble Creek fit that bill. The people could not be more friendly or helpful, bending over backwards to serve my every need, even my special dietary issues. I vibrant Physical Therapy program that worked around my dialysis schedule but still got me back on my feet and mobile again in the time I had set a goal for. They offered to do my laundry during my stay. They had several shower options as I progressed that I really appreciated. And every person I met was super engaging and seemed genuinely concerned about my well being during my stay. Inviting me to religious services, of which they hold one daily, of various religions depending on the day. A "game" room with bingo and other engaging games and group activities, to get you out of the room and out of the bed. A nurse always on duty, to talk to or get meds. And they even set a daily morning and evening med schedule and administered my meds in a timely manner, on schedule to help me heal and keep me in good health. They also provided me rides to and from my dialysis treatments 3 times a week. And they were CONSTANTLY cleaning, my room, the hall, you Name it... very sanitary. Every the night time nurse and CNA's check in you every few hours just to make SURE you're "OK" in your room. If I EVER have to go back into a situation where I need rehab or an extended stay with nursing care again, I will definitely return to Pebble Creek Nursing Center. Their staff is off the charts !!!

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    Pebble Creek Nursing Center
    Pebble Creek Nursing Center
    Pebble Creek Nursing Center

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    Caring Matters - skillednursing - Updated August 2026

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