Hard to believe a medical service can be as attentive as a fine dining restaurant, but that is what…read morethis was. We used Five Star for about five days. Medicare and Optum covered the hospice side. I paid separately for 24/7 caregivers through Sincere Care Services, which I chose because I wanted Cantonese and Mandarin speakers so my mother would be more comfortable. Five Star was recommended by the Optum physician on staff. Separately, a family member recommended them too, through a friend whose father had passed the week before. I checked their ratings on Yelp and Google before moving forward, and I am extremely happy with the service we got from start to finish. This is the point where you decide between more hospital intervention, which can be painful, and accepting the situation and moving to hospice. Hospice is the wedding coordinator for a peaceful death. Things can still go wrong even when you plan everything perfectly, but Five Star was there at every step to handle whatever came up. The rough sequence for anyone about to do this: 1. Decide on hospice. 2. Line up caregivers. They are separate from Five Star, but Five Star will point you to good ones. I wanted Chinese-speaking caregivers and Mark made it happen. 3. Coordinate with the hospital on transportation. 4. Be home to receive the supplies. 5. Be home when your loved one arrives. Have a bottle of distilled water ready for the oxygen machine. 6. Have the nurse and the caregiver both there so you can learn the comfort meds. 7. I used 24/7 caregivers on 12-hour shifts. I made a point of being there whenever a new caregiver came on, so I could walk them through the medications and get their phone number. Nurses came once a day to check on my mother since she was close. You do not have to be there the whole time, but I tried to be there for shift changes. One thing I wish I had watched more closely was bowel movements. My mother had been constipated since the hospital because she was not eating. Another tip: put together a playlist of beautiful music to play in the room. Otherwise it is silence, or your loved one is listening to caregivers talk and scroll on their phones. Even when your loved one is not responsive, they are still listening and drifting in and out. Tell them everything will be okay. Thank them for everything they did for you. I think it helps them go peacefully. Anytime I needed something, Mark was a text or a call away and he always answered. Again, they are the wedding coordinators for a loved one's passing, and they will do everything within their power to help you through it.

The owner and staff were incredibly kind and compassionate during a very difficult time.read more

I am at a loss for words, reviewing the incomparable care my terminally ill sister has received…read morefrom nurse Christina of True Care Hospice. That is because adequate words of praise have not been invented, and may never exist to accurately describe Christina's infinite compassion and dedication. I have seen my grandmother, then my mother being assisted in their transition from this world, have met exceptional, kind, and caring individuals, but never have I met and received help from anyone like Christina. She is young, yet mature and knowledgeable beyond her years; sweet, loving, and caring, yet relentless and firm, selfless and giving, yet wise and highly ethical. Watching her care for my sister, I realize that unlike most people, Christina genuinely and altruistically practices nursing for the good of her patients, quietly and steadfastly, never missing even the smallest detail that would make a difference in giving comfort and care. It was never about Christina, or about how good or caring she can demonstrate herself to be. It was all about her sick and afflicted patient. I keep pinching myself, wondering if I was really that lucky to have had such a nurse assigned to us. In everything she does, Christina combines expertise and humility, never bragging about how much she knows, or how good she is. I see it in the way she administers medication, how she bathes my sister, making sure to clean every inch of her body while avoiding to distress her. I could go ad infinitum about Christina, but will sum up with a quote from a French ecclesiastic, Jean-Baptiste Lacordaire, "Real excellence and humility are not incompatible one with the other, on the contrary, they are twin sisters." True Care Hospice is very fortunate to count Christina among its nursing staff, and our family is blessed to have met and received care from our beloved nurse Christina. She gives true meaning to the term hospice, and perhaps should be in charge of training newly arrived hospice nurses. More Christinas will make this a better world.

Really grateful to an amazing team that took such great care of my mom in her last few days of her…read morelife. I truly don't know what I would have done without their help!! I was referred and can't express my deepest gratitude! They truly care and take such outstanding care! It's rare to come across a business in US that takes such human approach. Please accept my deepest appreciation to the team (Liz-for making an easy sign up, Yana for ensuring mom got the best treatment that she needed, Joseph-who came on such short notice, both nurses-who were nothing short of a miracle! Talli, of course the owner, who set up a great team of individuals, that provide the BEST care, that even after the passing, the family has a peace of mind that their loved one got the care they deserved. Thank you for your professionalism and dignity you put in your work. It's beyond appreciated. May all of you have all the health in the world for all the work you do! God bless

I have only written one other yelp review in the past 6 years. However, I am compelled to write one…read moreabout Sacred Life Hospice. My gratitude and appreciation goes to the entire staff, especially Terri. During one of the hardest moments in our family's life, their compassion and professionalism saw us through "the bad and the ugly" moments we all have to face at one time or another. They were always caring, attentive, and easy to communicate with. Their nurses gave us updates daily or sometime twice per day, as the health of our loved one declined. I will be forever grateful for the helping hand they extended to my family and know that I could not have made a better choice! Thank you and may God bless you! Natasha B.

I just love being a hospice field nurse for Sacred Life Hospice. They give us the training and…read moresupport necessary to provide the best possible care around! Im super proud to be a part of this innovative and talented team of professionals!

Don't be fooled. Horrible nurses, no compassion! Ugly hearted people, no character whatsoever! They…read morekilled my husband with high doses of morphine and other chemicals they injected into him! May you all rot in HELL! Criminals under the guise of hospice "care". Especially Isaac, those machines made loud noises all night long, so poor James did not get a good night sleep before he died. Why?

I hired Roze Room to visit my brother after his hospital stay at Cedars. A few bad actors and…read moreincompetent decision making by Trevor and staff on 7/18/26 that Saturday. One woman, the team leader, Christina Berong was trying to mediate all the mishaps. She listened to what I had to say and I thought we could work it out but in the end i could not get passed the behavior and on the advice of counsel i had to terminate the contract. Please read below... Very odd experience with a few employees. Renita at first seemed dedicated but that changed to over stepping boundaries and inserting herself where she did not belong. Renita was sending videos of my incapacitated brother along with his bad actor caretaker who Happened to clean out my brothers checking account out on July 16th 2026 to my brother's attorney who drew up his AMCD and POA etc. I demanded a copy of the videos be sent to me immediately. Apparently, my brother was being psychologically tortured by Paul Mendoza according to Renita. He was telling my brother that I was going to put him in a nursing home. I asked Renita who was telling my brother that and her reply was it had to be Paul Mensoza. NO one else was there. Paul sent the videos to Renita and Renita sent them to my brother's estate attorney. My brother's estate attorney was approached and called by Renita. Very strange/odd behavior. After this a few days later, Roze Room called Paul Mendoza to check to see how Michael was and Paul tried to fire them. He has no authority to do such a thing. Renita was another victim of Paul Mendoza. She was used. The Spirtual Advisor story contradicted the HOA cameras. Joe Smith (spiritual advisor) stated he waited outside my brother's building for 45 minutes waiting to be let in the building. The HOA has him on Camera entering the building at 6:05PM. Joe, for your info i have installed a security system in my brother's condo. Joe called me on the phone and he was very sarcastic, disingenuous and uncaring nature. I hired these people because my brother wanted to stay home and the women at Cedars gave me the name and stated they would travel to Century City. Luckily, my brother's building has security cameras and has a library of people that come into the building and can tell you exactly what time they entered. I cannot recommend this group under my circumstances. Good Luck e veryone. When a loved one is sick you need a god support system.

First of all, due to the urgency of my grandmother's illness, I can understand how several things…read morewere overlooked. Anoosh, the attending nurse, was kind and efficient. However , she was difficult to understand her due to her heavy accent. I asked her for the hospice packet and there was none. She did the best that she could but the language and cultural barriers were evident. Part of their advertised service includes a Bereavement counselor- none supplied . It also included a hospice chaplain that initially refused to come because it was Palm Sunday and offered to perform last rites over the phone- someone claiming to be a pastor or religious person ended up coming an hour later. With the current national focus on corrupt hospices, this agency should take care in the future to supply the services offered on their website- since we did not receive the hospice packet that are typically given to families prior to services being rendered.

Very professional staff and service. The nurses are caring and knowledgeable. They provided a very…read morepeaceful and caring environment for my friends grandma while she was passing away. From doctors, nurses, social workers and spiritual and bereavement care, medications, and all supplies and medical devices needed to help her feel comfortable and die with dignity. I would refer them to anyone who has a family member who needs hospice and end of life care.

Comfort Hospice was excellent from day one. They answered questions and quickly assessed our mom's…read moreneeds. They consistently provided necessary supplies, medications, and medical evaluations. All of this was done efficiently, and consistently. All phone questions were addressed, and calls were returned in a timely manner. We want to express our sincere and deep appreciation to the whole team, from Ruzzana and Miguel, to nurses Mia, Betty, and Laryssa, who consistently provided exceptional care to our mom Nina. They were very kind, thorough, and learned to joke and tease with Nina, which was her way! And certainly our deep appreciation goes to Lawrence and Sandra who provided 24 hr. care in Mom's last days. You made a difficult time more bearable. Thank you ALL from the bottom of our hearts!

As the daughter of a rather stubborn, critical mom with a horrendous cancerous wound on her face, I…read moream grateful to the whole staff of Comfort Care Hospice for their patience and accommodating responses to both her needs and wishes. First of all, they helped her understand her need for that level of care. That was an accomplishment in itself! Then, for over a year, they sent a nurse 3 times a week, numerous pharmaceutical, medical, and personal supplies by special delivery, and fielded questions and concerns by phone. We loved her main nurse, Shirley, who was the epitome of caring and patience! We also appreciated the truthful, yet diplomatic, evaluation of my mom's condition by her and all staff. I would say that sometimes supply orders seemed to be overlooked at first, but then when I called, the staff bent over backwards to see that the provisions got to us. All in all, I'm very grateful to Comfort Hospice Care for supporting us through that very difficult season of life!

My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

Caremax Hospice Palliative Care was extremely helpful and supportive during end of life for my…read moreloved one. This hospice was there to support every minute we needed anything from the equipment to the medications and down to the nursing staff. They were there until the very last minute and even after my loved ones passing. This team of staff continued to show the up most compassion and delicacy around a very difficult time. Thank you to this great team of doctors and nurses, we are forever grateful for your tender, love, and care. I can easily say my loved one can rest easy in paradise because of all the dignity left during the Last stages of life. Although this may not be ideal for anyone but since this is part of life, I highly recommend this hospice for your families needs.

CareMax Hospice has a strong team dedicated to patient care. I have known them for awhile now and…read morehave recommended them to patients who are seeking hospice services. As an Administrator of a Nursing Home, I have worked with many hospices, but CareMax spends more time educating families, sends more nurses to visit, and seems to be in the business of caring, not just the hospice business. Dania, there field liaison is wonderful and has really helped educate several of my residents and families to help them make an informed choice.