Very bad experience!! I had my appointment for my Echocardiogram scheduled a year in advance. I was told my appointment was at 10:30 and I put it in my phone that day. When I arrived the nurse said "we thought you were not coming your appointment was at 10". I apologized and told her I was told 10:30. She cut me off and said "I know you were not told that. ". She then rushed me to the exam room and had me change to a gown while she stood in front of me (no privacy) and scolded me. I kept saying how sorry I was but she would not listen. The technician took over and she was leaving. I began telling the technician my heart is not where it's supposed to be, as I was told to inform by past technicians, the nurse yelled from the hall "What's that supposed to mean?" I told the technician that the nurse had a bad bedside matter. The nurse laughed at me. I ignored her and started explaining to the technician who told me to "stop talking and let me do my job ". I was so upset it was the worst experience. I continued to apologize but she just continued to be rude. I was crying by this time. I was told I had a doctors appointment at 11 and I was making him late. I was done before 11 and had to wait on the doctor so all that was not necessary. I was so glad it was over. This was at Riverside Cardiology Carilion Clinic. read more
